# WaiverElectronic-Online Waiver — user reviews > 83 indexed App Store user reviews of WaiverElectronic by Electronic Works LLC, rated 4.20/5 from 39 ratings. - Source: https://appshunter.io/ios/app/waiverelectronic-online-waiver/id1120918528/reviews - App overview in markdown: https://appshunter.io/ios/app/waiverelectronic-online-waiver/id1120918528.md - Rating breakdown: 5★ 29 · 4★ 3 · 3★ 0 · 2★ 0 · 1★ 7 ## What do users think of WaiverElectronic? Overall sentiment: mixed **Pros** - 👍 Easy to use and user-friendly - 🚀 Efficient and time-saving - 💡 Customizable waiver verbiage - 📱 QR code generation - ✅ Eco-friendly paperless solution - 🤝 Helpful and responsive customer support - 💻 Great for small businesses - 🌐 Contactless signing option - 🎨 Professional-looking documents - 🔌 Integrates with Square **Cons** - 🐛 App freezes frequently - 🐛 Back button not working - 📱 Mobile app is a small desktop version, hard to read - ❌ No applicant confirmation screen - 💳 Difficult to cancel subscriptions - 🚫 Unclear billing and annual charges - ⚠️ Misleading free trial information - 📧 Lack of direct phone support **Commonly reported bugs** - App freezes constantly - Back button does not work - Applicants do not receive a confirmation screen - Company continues to charge despite cancellation requests **Most requested features** - Integrate fully with website for seamless experience - Provide a confirmation screen for applicants - Improve mobile app interface for better readability - Allow creation of waiver templates directly on the phone ## Newest reviews (12 of 83) ### 4/5 — Pretty good for my small business *2025-04-28* I use this app a lot for my small business and it helps me keep track of all the waivers. ### 5/5 — Great App *2020-07-07* Very easy to use! ### 5/5 — Super easy and very convenient *2020-07-07* Love this app ### 5/5 — North County Surf Academy *2020-07-07* The waiver is working awesome ### 5/5 — Great App *2020-07-07* Amazing app for small business great mobile application, would definitely recommend. ### 5/5 — New app *2020-07-07* Good app, simple to use ### 5/5 — Great! *2020-07-07* I love how easy and effective the waivers are. Highly recommend it! ### 5/5 — The best waiver solution *2020-07-07, version 2.3.2* I have tried several waiver systems before WaiverElectronic, and this one is my favorite and absolutely the best. It’s just so easy to make my own template using drag and drop, and so smooth when you’re filling the form. Thank you for saving me plenty of time and huge efforts that I no longer need to deal with piles of paperwork. ### 5/5 — Great App *2020-07-07* Love this app ! It has helped my business so much ! ### 5/5 — 1 *2020-07-07* This app is by far the best for waiver!! ### 5/5 — Love it! *2020-07-07* I use this app for my clients at a wellness/cryo spa. Super easy and efficient to use. Zero issues. Highly recommend! ### 5/5 — User Friendly *2020-07-07* I love using WaiverElectronic for my small business. I find it very easy to use and share with my customers as I am a mobile business. I highly recommend! ## Most critical reviews (10 lowest-rated) ### 1/5 — Difficult to cancel, won’t stop contacting me *2024-03-11* This company continues to try to charge my credit card, despite asking them to stop at least 5 times over 2 years. I had to cancel the credit card. They don’t respond to cancel requests. This company does not have BBB accreditation. Use a different waiver app! ### 1/5 — Beware! Free trial isn’t true, unbelievably hard the account *2023-10-18* No transparency, hidden rules, hard to close the account. Opened the account for a one time use. Their page where you choose the plan says: “ Note: All plans include a free trial period of 30 days. You will not be charged when you subscribe a plan, and you can cancel, upgrade, or downgrade your plan at anytime.”. This is not true. My card was charged before the 30 days, they sent me their terms and conditions page that says “the trial doesn’t apply to a one time event user”. Why to mislead people with the free trial then? Trying to close the account now. It can only happen through their support. It’s been a week, the account is still open. I definitely DO NOT recommend this service. ### 1/5 — Fruad *2023-01-17, version 2.7.6* This is fraud company. Don’t get this app. They will still keep charging even you don’t get that.I been charge on my 3 rd year even I never used.beware !!!!!! ### 1/5 — Beware!!! Fraudulent Do Not Get!!! *2021-09-10, version 2.5.7* This company charged for the full year without consent and it was $495 CAD. When I complained and requested the support they refused to refund and yet downgrading my account so I didn’t have use. I’ve reported them. Do not get this!!!! ### 1/5 — Beware!!!! *2021-02-25, version 2.5.3* You will sign up for what they advertise as a monthly subscription with the first month free. But you are actually signing up for an annual subscription without any indication of that and on the day the 30 day free trial is up they will charge you an annual fee. Also, despite their promise of being able to cancel or downgrade anytime making it seem easy...you will not be refunded any of the annual fee you were charged. Also, there is no way to speak to someone. They can only be contacted via email and there is a very unhelpful support person who merely sends the terms to you with absolutely no concern with helping a very unhappy customer. ### 1/5 — Terrible *2020-06-04* They just tried to charge me close to $400. I did not agree to this! The site itself is terrible and won’t full work from the iPhone. Do not fall for this site. Awful! ### 1/5 — . I am livid!! *2020-06-02* Just got charged a year without notice. Didn’t even save my signatures. I am livid!! ### 2/5 — Terrible App - always gets stuck *2025-08-29, version 2.8.9* I was hoping to use WaiverElectronic as an alternative for WaiverForever but the app is terrible. It’s just a version of the online desktop and it’s tiny and difficult to read the screen in your phone. It also freezes all the time and the back button doesn’t work meaning you have to restart the entire app constantly. Also when applicants complete waivers they don’t get any confirmation screen that they’ve done it like you do with WaiverForever which makes it hard to confirm that people entering an event have completed their waivers with a quick visual check. ### 4/5 — Pretty good *2025-07-05* Works for our purposes, easy to use for our guests and not too bad from the back end ### 4/5 — I like it *2025-05-07, version 2.8.9* This has made it easier to get waivers done beforehand, even at event events I use it for chair waivers with making a QR code. It made it very easy too bad I couldn’t really integrate this with my website in a way where everything could be done at once but I have to have two sites due to the fact that I sell products so outside of that it’s awesome. ## Most praised reviews (10 highest-rated) ### 5/5 — Mr. Putters *2025-11-16, version 2.8.9* Great waiver app. Able to edit the verbiage of the waiver as needed. And has a QR code readily available. ### 5/5 — The most user friendly waiver platform *2025-07-28, version 2.8.9* After trying various waiver performance finally found one that is easy to use - fits our needs and is priced correctly thanks waiver electric ! ### 5/5 — Best waiver app *2025-05-03* Very easy to use, I had to email the company a few times to change part of my waiver, and they are very helpful and responded very quickly. I’ve tried out other waiver apps. This has been the best one by far. ### 5/5 — great service *2025-04-10* I use this for my indoor playplace and love it!!! quick and effective and pairs well with square ### 5/5 — Customer since 2020 *2024-12-30, version 2.8.9* This app is simple and easy to use for businesses that require waivers / documents signed and saved to third party apps. ### 5/5 — Great service! *2020-07-07* Amazing app! ### 5/5 — Esthetician *2020-07-07* Very convenient and eco friendly for my business. No more papers! ### 5/5 — Solid for what I need *2020-07-07, version 2.3.2* Is simple to use ### 5/5 — Very beneficial *2020-07-07* Right in time for my new business. This makes my life just a bit easier. ### 5/5 — Awesome *2020-07-07, version 2.3.2* Awesome --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*