# Wakanow: Flights, Hotels, Cars — user reviews

> 9 indexed App Store user reviews of Wakanow by Wakanow.com, rated 3.14/5 from 43 ratings.

- Source: https://appshunter.io/ios/app/wakanow-flights-hotels-cars/id1467891138/reviews
- App overview in markdown: https://appshunter.io/ios/app/wakanow-flights-hotels-cars/id1467891138.md
- Rating breakdown: 5★ 15 · 4★ 4 · 3★ 2 · 2★ 1 · 1★ 11

## Most critical reviews (9 lowest-rated)

### 1/5 — Your customer services are really bad over a month no refund on my ticket

*2026-06-01*

Your customer services are really bad over a month no refund on my ticket

### 1/5 — SCAM alert what U see is not what you’ll pay. Hidden fees are much

*2026-03-30*

They’ll display a flight they don’t have, you’ll book and they’ll issue you the ticket, then later call or email you that the flight can’t go through, forcing to change another flight. Why display what you don’t have?.

Some of the customers service are terrible, they insulted me severally.

Their customer service is terrible, they need to be overhauled.

Terrible experience for a consistent customer of over 5 years. 

I felt violated and scammed.

### 1/5 — Please don’t use this app

*2025-03-21*

Their communication is zero. - they just care about their money, nothing else and if you have issues with your flight and wantu edit?  Just book another one because they are thieves and will leave you unattended to 

You don’t even deserve one star

### 1/5 — Needs Improvement

*2023-10-25*

I have tried to log into my account but no luck. Very worthless app.

**Developer response:** We appreciate your feedback. We apologize for any inconvenience experienced. Kindly try logging in again as this might be a network issue. If this persist, please reach out to us at cx@wakanow.com and we will definitely look into it. Thanks for choosing Wakanow.

### 1/5 — Somebody need to call out this people they are scammers

*2023-04-05*

Scam scam

**Developer response:** Dear Kelvin,

We really appreciate your feedback. We apologize for any inconvenience experienced. Could you share us your experience with us at cx@wakanow.com so we can immediately investigate.

At Wakanow, customers satisfaction is our top priority.
 We hope to hear from you soon.

### 1/5 — Worst customer service ever

*2022-08-21*

Made a payment via my debit card for a flight they said I’m going to need a transit visa for and had to be canceled and rebook another flight. I decided not to use them again and request for a refund for my money that wasn’t used for any ticket and they said I have to wait for over 2 weeks to get my cash back. Spoke to an agent and the useless lady even hissed and ended the call. I will never use them ever again. Rubbish

**Developer response:** Dear Jaxnet,

 We really appreciate your feedback. We apologize for any inconvenience experienced. Could you share us your experience with us at cx@wakanow.com so we can immediately investigate.

 At Wakanow, customers satisfaction is our top priority. We hope to hear from you soon.

### 1/5 — Scam! Scam!

*2021-11-23*

Paid for a flight ticket via bank transfer to their account they provided. They haven’t confirmed my payment until now

**Developer response:** Dear Peekearney,

We really appreciate your feedback. We apologize for any inconvenience experienced. Could you share us your experience with us at cx@wakanow.com so we can immediately investigate. 

At Wakanow, customers satisfaction is our top priority. We hope to hear from you soon.

### 5/5 — Amazing.

*2023-09-22*

Wow… this is nice. I booked and I enjoyed the services so much.

**Developer response:** We appreciate your feedback and we are glad to always be your Number one Travel Agency. At Wakanow, Customer Satisfaction is our top Priority. Thank you for Choosing Wakanow.

### 5/5 — So Convenient

*2023-09-14*

Been using this app for a couple of years now. Wakanow is my go to travel agent for flight bookings. Great service and convenient payment options. Their prices are also pretty good!

**Developer response:** We appreciate your feedback and we are glad to always be your Number one Travel Agency. At Wakanow, Customer Satisfaction is our top Priority.

Thank you for Choosing Wakanow.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*