# Wakefield's Mobile Access — user reviews

> 4 indexed App Store user reviews of Wakefield's Mobile Access by Wakefield Cooperative Bank, rated 4.77/5 from 171 ratings.

- Source: https://appshunter.io/ios/app/wakefields-mobile-access/id853912831/reviews
- App overview in markdown: https://appshunter.io/ios/app/wakefields-mobile-access/id853912831.md
- Rating breakdown: 5★ 151 · 4★ 11 · 3★ 2 · 2★ 3 · 1★ 4

## Most critical reviews (4 lowest-rated)

### 1/5 — Can't login

*2014-04-26, version 3.4.22*

Not sure why but it won't let me login. I had high hopes for this app but it's obviously unusable.

### 2/5 — Mobile deposit does not work

*2021-12-15, version 10.6.0.1*

I have also notified the bank multiple times; deleted & re downloaded the app & the issue is still unresolved. Very frustrating !!

### 4/5 — Basic functions but work well

*2020-05-20, version 9.2.2.1*

I opened my account with the Bank today, and downloaded the app to login. Everything on the web works in the phone app, as it should be. So far so good. I do have a few requests: (a) Please enable Touch ID support to the app; it’s painful having to type the long responses to the security questions EVERY TIME, on the phone as well as on the web. (b) Please enable cookie support on web so that it won’t have to prompt for those security questions every time. (c) Please enable paperless statement support to mortgage; this is such basic feature that most every banks and mortgage providers have these days. Thank you.

### 5/5 — Mobile Deposit broken

*2021-03-25, version 10.6.0.1*

Mobile deposit has been broken for weeks without fix despite notifying bank several times.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*