# Walden Companion — user reviews > 28 indexed App Store user reviews of Walden Companion by WALDEN UNIVERSITY, LLC, rated 2.40/5 from 37 ratings. - Source: https://appshunter.io/ios/app/walden-companion/id1566084345/reviews - App overview in markdown: https://appshunter.io/ios/app/walden-companion/id1566084345.md - Rating breakdown: 5★ 10 · 4★ 1 · 3★ 1 · 2★ 6 · 1★ 19 ## Newest reviews (8 of 28) ### 1/5 — Loading screen *2021-08-09, version 1.0.4* Still doesn’t work even after the update. Still brings me to a loading screen that just spins and spins for hours. I tried contacting technical support and they were no help either. Frustrating. **Developer response:** Thank you for using the new companion app and sharing this review. We’re sorry your experience did not meet your expectations and appreciate your feedback. Last week we mentioned we released a new update v1.0.4 that should have solved this issue. We wanted to follow up to see if the issue had been resolved for you? We apologize for this inconvenience and hope you use the updated app. Please feel free to reach out to universityhelp@mail.waldenu.edu to share any further comments, concerns, or suggestions. We would love to hear more about your experience. ### 2/5 — Courses nor assignments listed *2021-08-08, version 1.0.4* App downloaded fine and I had no problems with signing in. However, my assignments from my courses still aren’t added nor listed. Once this is fixed, I believe this app could be a great development. **Developer response:** Thank you for using the Walden Companion app and taking the time to bring this to our attention. We’re sorry your experience didn’t match our expectation. Your feedback is valuable as we improve the companion app experience. Please look for updates about the Companion App on your myWalden student portal. For 24/7 technical support or questions about the Companion app, please reach out to Customer Care at 1-800-925-3368. Please feel free to share any further feedback via email at universityhelp@mail.waldenu.edu. ### 1/5 — Won’t Launch *2021-08-06, version 1.0.3* This sounded like a great resource. Unfortunately, I got the never ending spinning circle of death after I downloaded, opened it and logged in. Spinning, spinning, spinning like another reviewer said. I’ll give it another try in a few months to see if the kinks are worked out. ### 1/5 — Spin Cycle *2021-08-06, version 1.0.3* The App does nothing but spin and spin. It does not work. ### 1/5 — Doesn’t work *2021-08-06, version 1.0.3* Could be a really useful tool, but after signing in, the logo just keeps loading. Nothing useful is happening, doesn’t load. ### 1/5 — Does not work! *2021-08-06, version 1.0.3* Walden symbol just keeps spinning! ### 1/5 — Broken *2021-08-06, version 1.0.3* It doesn’t work. You log in and it the loading icon just keeps spinning. Good ideas if you can get it to actually work. ### 1/5 — This does not work *2021-08-05, version 1.0.3* Theres nothing to say but the Walden symbol just keeps spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning FOR HOURRRRSSSSS!!! Whyyyyyyy ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t Function Properly *2023-05-05* The app never logs me in it logs me out and says unforeseen error I’ve contacted the school and they said theirs nothing the can do . ### 1/5 — It would be a great app—if it worked *2023-04-24* This app does not even list my current courses. It lists the courses I completed a year ago, and I cannot get it to update to this term. Unless I can get to my current term, there is nothing on the app that I can use. ### 1/5 — Never worked *2022-11-29, version 1.0.9* This is my 2nd qtr and I have never been able to access the features of this app. ### 1/5 — Useless app *2022-11-11, version 1.0.9* This app is not helpful at all. It is behind a semester. Even the website was changed and some feature no longer exist. I called but technical support don’t know how to fix their own website. This is unbelievable and frustrating. Can wait to be done with the school. ### 1/5 — Wish it worked *2022-09-27, version 1.0.9* I think this app could be useful if it worked and had accurate information. Several times I have tried to use it and my classes either are not displayed or have inaccurate classroom information. Well into a term there should not be syncing issues like this. The help feature is very unhelpful and topics either do not load or do not address issues. The app is a nice thought but has been terribly executed. ### 1/5 — Useless *2022-08-18, version 1.0.9* First, I have to log in every time I open the app. It doesn’t say as much though. That would make sense. Instead it just looks logged in but has an error telling me to call an 800 number for support. So I log in, again. After waiting for the stupid authentication text they require for some ridiculous reason. (Like somebody is going to log in and do my homework for me?!? Aghast! Hardly likely!!) Next, my current class, which I have completed all if the work in, says I’m missing half of my assignments. In a panic (and because I KNOW it’s wrong) I run to my PC to check. For some equally unfathomable reason the main page says I’m only 93% finished yet the progress tracking shows all assignments have been turned in. Having an accurate record of my assignments is all this app would be good for but it is useless as such. ### 1/5 — What’s the point? *2022-05-29, version 1.0.9* The app rarely works. It never pulls my classes up. I don’t see the point of it’s not going to work at least 70% of the time ### 1/5 — Terrible *2022-05-18, version 1.0.9* Terrible app, it does not work at all! It just tells me to contact tech support .. sad! ### 1/5 — Needs more improvements *2021-10-15, version 1.0.7* Coming from two other online school. Walden’s online platform has to be the worst I have seen. The app and online courses need an upgrade. It is not user friendly and it takes a lot of work to maneuver through it. I pray their merger with Chamberlain will prove to help improve this area of their online school. **Developer response:** Thank you for using the new companion app and sharing this review. We’re sorry your experience did not meet your expectations and appreciate your feedback..We apologize for this inconvenience and hope you use the updated app. Please feel free to reach out to universityhelp@mail.waldenu.edu to share any further comments, concerns, or suggestions. We would love to hear more about your experience. ### 1/5 — Doesn’t load! *2021-08-09, version 1.0.4* Even with the update - the Walden app just keeps spinning - never opens. ## Most praised reviews (10 highest-rated) ### 5/5 — Assignments Module Not Working *2021-09-21, version 1.0.5* When I click on the Assignments module/tile nothing happens. This wasn’t an issue prior to the recent update. Thanks for your response! Logging out and logging back in worked! **Developer response:** Thank you for using the new companion app and sharing this review. We’re sorry your experience did not meet your expectations and appreciate your feedback. We apologize for this inconvenience and hope you use the updated app. Please feel free to reach out to universityhelp@mail.waldenu.edu to share any further comments, concerns, or suggestions. We would love to hear more about your experience. ### 5/5 — Great app! *2021-08-23, version 1.0.4* I like this app so far as it’s an easy way to view my upcoming assignments and I have great resources at my finger tips **Developer response:** Thank you for using the new Walden Companion App. Your experience and satisfaction are our priority, and we appreciate you taking the time to share your feedback with us. Please look for updates about the Companion App on your myWalden student portal. For 24/7 technical support or questions about the Companion app, please reach out to Customer Care at 1-800-925-3368. Please feel free to share any further feedback via email at universityhelp@mail.waldenu.edu. ### 5/5 — Easy and Intuitive *2021-08-19, version 1.0.4* This is a great app. It’s laid out so that you can easily find your way around to see you next assignment, finance information, and more. I was skeptical after reading a few of the reviews but it’s working great for me. **Developer response:** Thank you for using the new Walden Companion App. Your experience and satisfaction are our priority, and we appreciate you taking the time to share your feedback with us. Please look for updates about the Companion App on your myWalden student portal. For 24/7 technical support or questions about the Companion app, please reach out to Customer Care at 1-800-925-3368. Please feel free to share any further feedback via email at universityhelp@mail.waldenu.edu. ### 5/5 — Great app! *2021-08-19, version 1.0.4* I love having quick access to my assignments while on the go. The app is very user friendly. I’m looking forward to having access to the media assignments and finances in the future. **Developer response:** Thank you for using the new Walden Companion App. Your experience and satisfaction are our priority, and we appreciate you taking the time to share your feedback with us. Please look for updates about the Companion App on your myWalden student portal. For 24/7 technical support or questions about the Companion app, please reach out to Customer Care at 1-800-925-3368. Please feel free to share any further feedback via email at universityhelp@mail.waldenu.edu. ### 5/5 — Companion Review *2021-08-10, version 1.0.4* I downloaded this app to provide a mobile notification of what my assignments and discussions are for the week. This app provides on the go support as well with financial aid and Charlotte bot to answer all of your Walden related questions. **Developer response:** Thank you for using the new Walden Companion App! We appreciate you taking the time to share your positive experience with us. Please feel free to reach out to universityhelp@mail.waldenu.edu to share any further comments, concerns, or suggestions. We would love to hear more about your experience. ### 4/5 — App needs a bit more work *2022-02-08, version 1.0.9* I would suggest being able for students to check their Walden email and to be able to chat online with help should the student have questions. These are fairly standard capabilities for most educational applications and would absolutely be a great asset for us to have. ### 3/5 — Email access would make it better *2023-03-23* Please consider adding access to student email accounts. ### 2/5 — Needs A Major Update *2023-01-30, version 1.0.9* This app seriously needs a major update. I have been a student with Walden University since 2021 and never had any issues with it. Now all it shows are classes I took in 2021. That’s crazy. Will be deleting it due to it not working as it should. ### 2/5 — Stopped working this term *2022-12-14, version 1.0.9* Hey. Please fix this app. This app was great and now nothing. Will not show me anything this term but gives me a number to call. I do not spend my time making phone calls about apps. Does anyone? Will update rating when it’s fixed. ### 2/5 — Not Worth Using! *2022-10-02, version 1.0.9* Every time I open my app it says unable to process at this time and to call the support line. When I call the support team they are oblivious to my needs and state they don’t know why it is doing this. All of my apps are up to date and I have a IPhone 13 Pro Max so it can’t be caused by my side unless it is only compatible with Android phones. Come to think of it, I didn’t have an issue with my old Android phone. Anyone else with these issues? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*