# Walden Savings Bank — user reviews

> 43 indexed App Store user reviews of Walden Savings Bank by walden savings bank, rated 4.77/5 from 2,156 ratings.

- Source: https://appshunter.io/ios/app/walden-savings-bank/id477527864/reviews
- App overview in markdown: https://appshunter.io/ios/app/walden-savings-bank/id477527864.md
- Rating breakdown: 5★ 1,803 · 4★ 155 · 3★ 40 · 2★ 11 · 1★ 50

## Newest reviews (11 of 43)

### 3/5 — There’s ALWAYS maintenance

*2023-12-15, version 11.4.0.1*

It’s a good app, don’t get me wrong, but 3/5 times that I go to check my balance before making a purchase, the app is under some sort of maintenance so I cant log in and check anything.. this always leads to blind purchasing and overspending, which works in the banks favor of course because of overdraft fees.. just fix the app lol

### 3/5 — Bad request

*2022-10-25, version 8.0.4*

Sometimes says bad request when logging in and can't use

### 4/5 — Unreliable App

*2021-01-16, version 8.0.4*

I was happy using WSB’s app and their old online and phone banking tools in the past.  Over for several months, however, this app doesn’t work about 50% of the time. The bank doesn’t post announcements or updates about problems and the only way to get a confirmation that the app is down is to contact a Customer Service rep who then has the unhappy task of confirming the app is down again and they can’t give a restoration time to frustrated customers.

### 5/5 — Best neighborhood bank

*2020-08-24, version 8.0.3*

I have been with WSB since1983. All my needs have been met by WSB. Also D. Wynkoop rocks.

### 5/5 — Sherry

*2020-06-16, version 8.0.3*

Love my Walden Savings Bank, best team of people ever!!

### 5/5 — Kimberly

*2020-06-11, version 8.0.3*

I won’t bank anywhere else!

### 5/5 — Walden Online and Mobile Application

*2019-08-21, version 8.0.2*

I find this App to be advanced in banking. Easy to use and manage your money. Better than other banks I have worked with in New York and New Jersey.

### 3/5 — App review

*2018-10-15, version 8.0.2*

App constantly either crashes or stops working. I’ll pull it up and it’ll be a blank screen with no where to log in this happens constantly.

### 4/5 — Problem problem problem

*2018-10-15, version 8.0.2*

Please correct your glitchy app!!

### 5/5 — Nice update!

*2017-12-04, version 6.5.0*

So easy too use since the last upgrade. Great features for my banking.

### 5/5 — Amazing app

*2017-07-20, version 4.4*

Favorite mobile banking app!! So easy to use!

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible app

*2026-01-02, version 25.2.101.1*

Terrible app

### 1/5 — This app is trash

*2024-04-04, version 24.1.0.1*

Almost every time I login I get an error code. Even though the app was just updated it’s still stuck in 2008. The biggest pain in if you have to update your password. WAY too many hurdles. I shouldn’t have to fill out a form with User name, first and last name, city, state, zip, account number, social, email, and home phone to just update a password. No other banking institution I have makes you jump through this many hoops

### 1/5 — Poor quality

*2023-02-10, version 11.2.0.1*

After every update the app locks you out. So annoying and also Face ID always fails.

### 1/5 — Glitchy

*2023-01-21, version 8.0.4*

Very glitchy. Doesn’t work at times and runs slow when trying to make transfers off Wi-Fi even if you have great service

### 1/5 — Bad request

*2022-08-06, version 8.0.4*

Constants get the “bad request” error pop-up and can’t log into my account. Sometimes I just give up, sometimes I close and reopen several times until it finally works. There’s no rhyme or reason. It is the most unreliable app on my phone. Please fix!!!

### 1/5 — Always down!

*2021-02-26, version 8.0.4*

Issues logging in always. Needs at big improvement.

### 1/5 — Mobile deposit does not work with IPhone 7 or 8

*2019-07-02, version 8.0.2*

Cannot do any type of mobile deposit from my phone.  Customer Service supposedly reported this issue but that was over a year ago and still not working.

### 1/5 — App

*2018-10-14, version 8.0.2*

Screen goes totally white can’t even use the app , tried reinstalling app but that did nothing

### 1/5 — Can’t use

*2018-06-12, version 8.0.0*

I try to sign up and it gets to a page where I am supposed to enter info but it doesn’t tell me what info. Called the customer service line but they are flooded with calls. I left my name and number last week to get a call back but no one has called me back yet. Tried again to sign in today but it still has the same problem. And they were aware of the issue last week. Disappointing.

### 1/5 — horrible

*2015-07-27, version 4.4*

this app is simply not functioning. pathetic.

## Most praised reviews (10 highest-rated)

### 5/5 — Convenient

*2026-08-08, version 26.1.403.1*

Easy to use. Great app!

### 5/5 — One of the best

*2025-11-10, version 25.2.101.1*

I find the mobile app for Walden Savings to be one of the most easy to navigate. Thanks

### 5/5 — Great People

*2025-08-12, version 25.2.101.1*

The Washingtonville branch is the absolute best!

### 5/5 — Banking

*2024-03-10, version 11.4.0.1*

The only thing I’m not a fan of is the online check deposits

### 5/5 — Avid user. Rock Hill ny

*2024-02-08, version 11.4.0.1*

Great App.

### 5/5 — Font

*2023-05-13, version 11.4.0.1*

I wish there was an option to make the fonts. Darker and larger.  It very hard to see info

### 5/5 — New App

*2023-02-24, version 11.2.0.1*

The new app is great , easy to navigate and use.

### 5/5 — So happy to have them

*2023-01-30, version 8.0.4*

Big enough to serve all your needs but local enough to know your name

### 5/5 — Great App

*2021-12-21, version 8.0.4*

Very easy to navigate.

### 5/5 — WaldenSavings

*2021-06-25, version 8.0.4*

Excellent bank and pay a friend

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
