# Walkies: Pet Sitting & Walking — user reviews

> 120 indexed App Store user reviews of Walkies by SWIFTLAB LTD, rated 4.80/5 from 347 ratings.

- Source: https://appshunter.io/ios/app/walkies-pet-sitting-and-walking/id1336482131/reviews
- App overview in markdown: https://appshunter.io/ios/app/walkies-pet-sitting-and-walking/id1336482131.md
- Rating breakdown: 5★ 315 · 4★ 19 · 3★ 8 · 2★ 1 · 1★ 4

## What do users think of Walkies?

Overall sentiment: positive

**Pros**

- 👍 Easy to use and navigate
- 🚀 Affordable pricing
- 💡 Helpful and responsive developer
- 👍 Aesthetically pleasing interface
- 🚀 Streamlines business operations
- 👍 Clients love the app features

**Cons**

- 🐛 Occasional app crashes or bugs
- 🔍 Limited support for Android and desktop users
- 🔍 Discrepancies in payment tracking and reporting

**Commonly reported bugs**

- App getting stuck on loading screen
- Inaccurate GPS tracking and timer issues on Android

**Most requested features**

- Ability to add employees or team members
- Improved support and faster response times
- Packages or bundled services option
- Desktop or web-based version of the app

## Newest reviews (17 of 120)

### 5/5 — Can’t Beat it!

*2026-05-20, version 4.0.12*

Rob has built a phenomenal pet walk/sitting app!  It has all the bells and whistles at the fraction of the price!  I love that if a client doesn’t want to download another app they can still view my walks and drop ins and the app still sends them updates through text or email!

### 5/5 — Great app to manage your business!

*2026-05-18, version 4.0.1*

Rob has done a great job with this app. It has all the features (and more!) you need to manage your pet sitting business, all while remaining affordable for a solo sitter or small business. He is also very receptive to ideas and feature requests about app improvements!

### 5/5 — Wow!

*2026-05-16, version 4.0.1*

Incredible…seamless update. This is truly the nicest, user friendly pet care app out there. I can’t say enough about Walkies. I’m looking forward to all these new bells and whistles.

### 5/5 — Great option

*2026-05-07, version 3.7.74*

So far Walkies has been great for me and my clients. I can add clients to keep track of visits but I don’t have to add their contact info if they don’t want to download the app. I’ve had a couple hiccups with invoicing but overall, I highly recommend Walkies.

### 4/5 — Cute app

*2026-04-08, version 3.7.74*

But I can not set up a payment link since none of my US bank accounts are able to connect??

### 5/5 — I love Walkies

*2026-03-28*

Update 2: After Walkies newest beta release I am very happy with Walkies. It is just about everything I could want in a dog walking software. Rob did a great job listening to all of our wants and needs when creating the updated version of the app. He has also included an AI response system for questions which helps a lot. The new data tracking was the most exciting thing for me. I love to see all the numbers. Rob has also been so attentive during the beta testing stage making sure to help anytime someone catches a bug. Thank you, Rob.

Updated review: I enjoy Walkies until there is a problem and then I really struggle. Rob is not always responsive to questions or problems. This app would be so much better if he had a small support team. It’s really difficult to navigate problems when getting a response back is hit or miss. Currently I would love to get info on adding an employee and the support is just not there. I have also noticed a discrepancy in payment received tracking and would love a solution as I am having to do lots of extra work to get proper numbers. I want to see Walkies succeed. Please get additional support Rob!!! 


I started with Walkies just 2 months ago. The first month was a little clunky getting the hang of everything but now I absolutely love Walkies. Rob has been so helpful I can’t thank him enough. I was struggling to close the deal with private clients prior to Walkies and since implementing the app almost every lead has turned into a client. I can’t wait to see the growth yet to come. 🫶🏼

### 5/5 — Great for Small Business!

*2026-03-28, version 3.7.74*

Walkies has been an affordable and super functional way to manage my dog walking and pet sitting business! The developer is so responsive so if I ever run into issues or have questions I know that I can get real answers. My clients love the app and I also love the fact that clients don’t have to download the app and can still receive text messages with links to their pets report cards and invoices. I highly recommend for anyone running a pet care service!!

### 5/5 — Simply the Best!

*2026-03-18, version 3.7.74*

I have used this app for almost a year now and I cannot say enough good things about it. My clients love the updates and app as well! Best part though is the creator really gives a damn about us as pet service/care providers.

### 5/5 — Great app!

*2026-03-14, version 3.7.74*

I add all my clients to this app, it helps keep everything scheduled organized and uniform. Pay links make it easy for my customer to decide their preferred form of payment and fast to process. Customers love the report cards after each visit and the live updates with the app.

### 5/5 — Easy to use and very affordable

*2026-02-03, version 3.7.74*

I absolutely love this app! I really appreciate that you can take payments through the app but you do not have to if you don’t want to. It’s pretty easy to navigate once you familiarize yourself with it. It’s is so affordable which is another plus. It really helps me keep track of my bookings and my clients appreciate that there is something to use to keep track of their appointments besides just a shared calendar or something like that. I can’t wait to see the app continue to grow!

### 5/5 — Perfect app for a pet small business owner

*2025-12-29, version 3.7.74*

When I was searching for a program for my startup pet care business, I knew Walkies was the right choice. It’s affordable, packed with great features, and very easy to learn and use. My clients love it, which makes my day-to-day so much smoother.
Side note: I recently ran into some access issues (I was so worried I lost everything), but Rob jumped right in and fixed the problem promptly. Excellent support all around!

### 5/5 — Get this app ASAP

*2025-12-23, version 3.7.74*

Rob is an extremely helpful person who offers Support around the clock, always gets back to you if there are any issues, welcomes feedback, and he's just overall the best app developer I've come across because I've never met anyone so dedicated to helping there customers like he does

I would highly recommend this app to take care of all of your pet business needs

### 5/5 — Perfect!

*2025-12-23, version 3.7.74*

I started with Walkies when I opened my dog, walking and pet sitting business. It was so easy to learn, and the developer was happy to answer any questions I had. Previously, I was doing things through text. Once I transitioned all of my clients to walkies, my life changed. Everything was so much easier and automated, and my clients really appreciated the professionalism and experience that they were now receiving. I love how Walkies is aesthetically pleasing, and really cute!

### 5/5 — Total game changer for my business!

*2025-12-22*

Before I found this app, I was communicating with clients via group texts, using a separate app for a map and route tracking/time, using an agenda to track walks and sits, using a separate app for invoicing, etc. it worked in the beginning but my business kept growing and I needed something that could do all those things for me and make things more efficient. 

I tried a few other apps and didn’t care for the feel of them, and wound up finding Walkies. I’ve never looked back. The app is incredible, the developer is surprisingly super receptive to feature requests, concerns, etc - I say surprisingly because I never expected an app creator to respond. 

Now that I have hired other walkers, this app has been such a huge help in my business with that as well. As a business owner, there are already a ton of other operations that we need to focus on - so this app makes things run so smoothly. 

Highly highly recommend

### 5/5 — Highly recommended !

*2025-12-22*

The owner of the app is so responsive to any feedback , he always takes time to reply and support his clients !

**Developer response:** Thank you so much! Supporting the people who use Walkies is genuinely my favourite part of the job, so this really means a lot.

### 5/5 — Amazing app!

*2025-12-22*

I love this app! Rob regularly updates and adds new features. He also talks through new/future additions to the app over on their instagram. It’s completely changed how I run my business. I’ve had so maybe customers, some from before i’ve started using Walkies and some new customers, tell me how much they love the updates through the app!

**Developer response:** Thank you so much! Love hearing that both your long time and newer clients are enjoying the updates. It really motivates me to keep building and sharing what's coming next. Thanks for following along on Instagram too!

### 5/5 — Best Pet Sitting App out there!

*2025-12-22*

So I’ve been trying to find a suitable pet sitting app where it’s easy for clients to stay up to date with status updates, messaging clients and letting them add info such as medication, food timings and other notes about their schedule (that requires not much action from the pet sitter themselves) - and this app is perfect for that! The fact it also has payment management in there as well is fantastic and it literally has everything you need for running a pet sitting business. 
I use it for every booking now and it allows the pet owners to check in on anything! Also prefer them contacting me through the app, rather than calling or messaging me privately.

10/10 would recommend giving it a go!

**Developer response:** Thank you so much for the detailed review! Really happy to hear it's ticking all the boxes for you, especially having everything in one place from client info to payments. Appreciate the recommendation!

## Most critical reviews (10 lowest-rated)

### 1/5 — Lots of bugs; not suitable for serious businesses.

*2025-12-20, version 3.7.74*

Features work only some of the time. If you actually want a serious app go to Time to Pet. The founder is pretty rude too when you report bugs. I was told that what I reported wasn’t a bug and that I should know the difference. Don’t support an app that is half-baked yet charging thousands of people for it.

### 1/5 — It doesn’t work

*2024-10-27*

Can I please have help it is stuck on the loading page and I can’t get in it has been like this forever I have tried restarting my phone, deleting the app and everything but I can’t get it if any one has a solution please tell me

**Developer response:** Hi there! Sorry about this, please can you message me via the website instant chat and we’ll get this sorted!

### 1/5 — Waste of my time

*2022-08-24, version 3.0.811*

Four client limit? FOUR CLIENTS? Seriously?! What a joke!

### 1/5 — Mid

*2022-07-02, version 3.0.81*

I guess since I dont use thr app often it is not worming. It keeps spinning. The app will not open while I am in the middle of a pet sit. This is very annoying. Please fix.

### 1/5 — I don’t know how to get customers

*2020-01-12, version 2.5.2*

I go on the app but I have no clue on how to get customers and make money

### 2/5 — How the do you use this

*2025-07-22*

Right so how do ppl book me or do I HAVE to send them I link I don’t like know ppl so it’s a bitty stressful for me to do this every one I know is like 5 so pls let ppl book me

**Developer response:** Hi there, Walkies is not meant for finding clients, sorry about that.

### 2/5 — Wished it worked for me

*2021-10-12, version 2.7.4*

Loved the concept definitely needed it for my business but it continues to crash at opening it. Not sure what to do and keeps trying to charge me when I can’t even use the app

### 2/5 — Third review! Improvements now cost money

*2019-12-19, version 2.5.0*

Update: so the things I had asked Walkies for LONG time ago, even when I upgraded my membership? Like being able to text the owners their report cards/walk reports, I see its now conviently in the “Premium” $14.99 upgrade. That was a underhanded thing to do especially when I had been asking about that feature a long time ago and they kept telling me to just copy and paste! I’ve changed my rating now to two because of that. What a rip off and backhanded.

So I’ve been using this app for a good while, sent in suggestions and what not and I have to say that the suggestions were listened to and the app has improved by leaps and bounds! I love that now I can share my invoices with my clients via text! And walks and check ins!!!! It wasn’t like that before, you could email them out but all my clients communicate via texts.  This has made everything so much easier now!

### 3/5 — Great until there is a problem

*2026-02-25*

Updated review: I enjoy Walkies until there is a problem and then I really struggle. Rob is not always responsive to questions or problems. This app would be so much better if he had a small support team. It’s really difficult to navigate problems when getting a response back is hit or miss. Currently I would love to get info on adding an employee and the support is just not there. I have also noticed a discrepancy in payment received tracking and would love a solution as I am having to do lots of extra work to get proper numbers. I want to see Walkies succeed. Please get additional support Rob!!! 


I started with Walkies just 2 months ago. The first month was a little clunky getting the hang of everything but now I absolutely love Walkies. Rob has been so helpful I can’t thank him enough. I was struggling to close the deal with private clients prior to Walkies and since implementing the app almost every lead has turned into a client. I can’t wait to see the growth yet to come. 🫶🏼

### 3/5 — Great for solo sitters with IOS but NOT android or laptop friendly

*2025-10-20, version 3.7.74*

I started using Walkies when I was a solo sitter; it’s always been simple and aesthetically pleasing, and clients always loved their report cards. There have been a few updates since then that have made the app a bit better. However, I wish the updates were less focused on how it looks and more on fixing the Android app, as not everyone has iPhones. With a growing team, my staff have told me how the app crashes on them, especially with one specific client. I’ve had issues with the app crashing on me every few times whenever I just tapped on my screen. What’s more frustrating is the app is only for iOS; it’s not Android or laptop friendly at all, which, with a growing company, scheduling on the phone can be annoying and tricky, having to go back and forth to the schedule and request screen. My staff who have Androids their GPS tracking is inaccurate; it goes all over their screen, and the timer is off, causing pet owners to question why their dogs weren’t walked in their normal route and why they’ve been walked for shorter times. I’ve been using Walkies for years now and loved it when I was solo; however, at this time with the growing company I think it’s time to use a more complex software like TTP or Petpocketbook.

## Most praised reviews (10 highest-rated)

### 5/5 — Great tool

*2026-08-30*

I enjoy this app for myself and clients to stay organized and on top of communication/reports/invoicing. Support is also stellar!

### 5/5 — A game changer for pet sitters!

*2026-08-20*

I’m so impressed with this app! The features are exactly what I need as a dog walker/sitter and I’ve found it allows me to be more present with the pups instead of trying to remember all we did during our time together and sending a long recap via text to parents at the end of the day. My favorite features are the gps tracker (and that you can note their potty habits easily and quickly within the gps), the taxi (car ride) feature, and being able to share photos and videos with the pet parents from our time together! Speaking of parents, the feedback from them has been fabulous! They love being able to follow along with their pup’s day in real time, and love showing their colleagues, friends, and family their pup’s “Instagram feed” from the day and what they’ve been up to! It also gives them peace of mind knowing they can check in anytime and see where their pup is and what they’re up to. Big kudos to the app developer! He is also open and responsive to feedback and questions, and you can tell he’s very passionate about this app and providing the best experience for his users! 10/10 app and experience!

### 5/5 — Fantasic

*2026-08-19*

Been using Walkies now for about a year or two (could even be longer) the system has helped me grow my business massively. It’s taken out a lot of admin as most is automated. Simple to use and very reliable. If you do get any issue customer service is fantastic.

### 5/5 — The BEST app for pet professionals!!!🐶🐱🐾

*2026-08-08*

I cannot recommend Walkies enough! I have tried every other pet sitting software, and Walkies is by far the best option on the market. It’s affordable, user friendly, filled with amazing features, and is incredibly customizable.

It has helped me streamline and grow my business so much and makes it so easy to stay organized. I can easily keep track of appointments, invoices, clients, and pet information. I can automatically send clients clean, detailed reports after each visit. There are so many thoughtful features that make running my business exponentially easier.

What really sets Walkies apart, though, is the developer. He is incredibly helpful, responsive, and genuinely listens to feedback. New features are constantly being added and improved, suggestions are taken seriously, and any bugs, which are uncommon, get fixed promptly. It’s rare to find a developer who is so involved and committed!

The new website is also fantastic and has been such a great addition to the platform. Walkies truly has everything I need and more, and I honestly don’t know how I would run my business without it. If you’re a pet professional looking for an app to manage and grow your business, I HIGHLY recommend Walkies!

### 5/5 — Best App for Pet Service Businesses!

*2026-07-28*

We’ve had a fantastic experience using Walkies at SoBe Pooch! The app has truly improved the way we manage our services and communicate with our clients.

One of our favorite features is the ability to provide constant updates throughout each appointment, including pictures, videos, detailed notes, and live GPS tracking. Our clients can see where their dogs are being walked and receive real-time updates about how the visit is going. This gives them tremendous peace of mind, especially when they’re traveling or away from their pets for an extended period.

The pet journals are beautifully organized and allow clients to look back at their pets’ activities, photos, videos, and care history all in one place. The scheduling, team management, client communication, invoicing, and payment features also make it much easier for us to keep everything organized as a busy pet-care company.

Walkies has helped SoBe Pooch provide a more professional, transparent, and personal experience. Our clients feel more connected to their pets while they’re in our care, and our team has the tools needed to keep everyone informed. We highly recommend Walkies to any pet-care business looking to improve its operations and give clients greater confidence and peace of mind.

### 5/5 — The lifeblood of our business

*2026-06-12, version 4.0.17*

I cannot praise this app enough. Especially the progress that they have made over the years. Our business has been using Walkies for a couple years now, and we have generally been happy with it. We have looked at other pet sitting software and found that Walkies is the most economical and offers the most options and flexibility. If you are looking for an app to run your pet sitting or dog walking business, this is the one.

### 5/5 — Let me know before I pay

*2026-06-05, version 4.0.17*

I just started the app is this app for when you just started a business or does it automatically send you clients like Wag does

### 5/5 — Excellent app, even better support.

*2026-05-30*

We switched to Walkies after using Time to Pet, and we're never looking back!

The difference is night and day. Time to Pet felt dated and overcomplicated, with a cluttered interface and features I never needed but constantly had to work around. Walkies is the opposite: clean, modern, and built around what actually matters in the field. Scheduling, client details, walk logging, and updates are all organized the way the job really works, and I'm not fighting the app to get through my day. It smooths out the entire tech process, leaving walkers with plenty of bandwidth to focus on what really matters, the dogs.

Another thing that sets it apart is the developer. Rob is genuinely easy to talk to, responsive, and open to feedback. I've suggested features and watched them become real updates, sometimes the same day. That's something I never experienced on a bigger pet care platform, or any other software for that matter. You're not a ticket number here, you're a member of the pack.

If you're a solo walker or small pet care business weighing your options, this is the one I'd point you to. Walkies does exactly what I need, keeps getting better, and is run by someone who is highly competent and truly cares. Could not recommend more! 🐾

### 5/5 — Amazing app

*2026-05-26*

I have been using this app for a few months now and I wish I found it sooner! It’s affordable and makes life so much easier having everything in one place (perfect for tax returns) and it’s easy to use. My clients have also been loving it and find it so much easier to make bookings, see invoices and of course seeing their pets reports.

### 5/5 — Brilliant

*2026-05-24*

Brilliant company / app. 

Always updating. Fantasic customer service. Easy to use. All my clients love the app as well.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
