# WalkingPad — user reviews > 113 indexed App Store user reviews of WalkingPad by Beijing King Smith Technology Co. Ltd., rated 1.56/5 from 68 ratings. - Source: https://appshunter.io/ios/app/walkingpad/id1437694173/reviews - App overview in markdown: https://appshunter.io/ios/app/walkingpad/id1437694173.md - Rating breakdown: 5★ 5 · 4★ 2 · 3★ 4 · 2★ 4 · 1★ 52 ## What do users think of WalkingPad? Overall sentiment: negative **Pros** - 🚀 Functional and effective - 👍 Works fine - 🚀 Good enough for basic use **Cons** - 🐛 Buggy and unreliable - 🐛 Connectivity issues - 🐛 Inaccurate data tracking - 🐛 Poor user experience - 🐛 Lacks key features - 🐛 Requires constant Bluetooth connection - 🐛 Difficult to set up and use **Commonly reported bugs** - Unable to sign up or login - Fails to send verification emails - Inconsistent data tracking - Bluetooth connectivity problems - Crashes and freezes during use **Most requested features** - Sync with Apple Health - Support for multiple user profiles - Pause/resume workout sessions - Customizable workout programs - Integration with smartwatches ## Newest reviews (19 of 113) ### 3/5 — It’s ok but could use some work *2025-07-24, version 2.4.6* The app is ok. It works as a remote control. I would love to see it developed more to add integration with the Health app because for now I have to manually enter the steps from the WalkingPad. It also doesn’t respect timezones so it thinks my morning walk is on a different day to my afternoon one 🤣 ### 2/5 — Multi-User *2025-04-08, version 2.4.6* Let’s get better ### 1/5 — This app is in a different language? *2024-07-12, version 2.4.6* The app comes in a different language, so I had to figure out how to change the language. I signed up and they were supposed to send me a confirmation to my email. I keep requesting it keeps telling me it send it. I’ve confirm the email it’s not sending it and I can’t use the app until I confirm…. ### 1/5 — Useless app *2024-06-06* AVOID AS YOU GET SPAMMED!!! I’ve had my pad for 5 years now and the app has kicked me out after 12 months of not using it. Tried resetting password but it won’t let me in to my account. The app has never been useful nor accurate and is a total waste. Buy your walking pad elsewhere. Update: after re-DOWNLOADING the app I’m now getting bombarded with scams and spam to my iCloud e Mail so AVOID AT ALL COSTS! ### 2/5 — Convenient but …. *2024-05-27, version 2.4.6* I wish I could sync the workouts to apples health app ### 1/5 — Doesn’t work *2024-05-12, version 2.4.6* Does not work for home fitness code walking pad ### 1/5 — App is bad *2024-05-09, version 2.4.6* Downloaded the app perfectly fine when signing up a confirmation email was never sent I checked my junk and wouldn’t work. When my friend signed up to test it it worked perfectly, then she tried again with another email and had no luck. Very frustrating!!!! ### 1/5 — Won’t get better *2024-02-23, version 2.4.6* No updates in 2+ years. Gave it a chance before reviewing since I thought it might just be an ESL in the UI issue. I’ve walked > 200km at this point and the app seems to fail in new and surprising ways. Not the end of the world since the treadmill works well and I still get steps in. Would be nice to have a reliable companion app though. ### 1/5 — Terrible *2024-01-18, version 2.4.6* Won’t connect. Doesn’t work at all. Terrible. Do not waste your time ### 1/5 — Unreliable *2024-01-11, version 2.4.6* Required to use the treadmill I have and it’s resulted in a string of problems. The privacy settings to use it in the first place feel suspect and it just keeps going down hill. The app disconnects during use resulting in it no longer allowing me to change speed or stop the treadmill through the app. It now endlessly gives me a flashing message claiming to not be connected even though it then proceeds to start. On my most recent use it stopped updating the timer of the run and proceeded to then claim I had run over 53000km in 18 minutes, ruining all my data. ### 1/5 — Worst app *2024-01-05, version 2.4.6* Does not record all sessions. App is buggy. Bought a $600 treadmill and this is the app.. lol ### 1/5 — Great walking pad, terrible app *2024-01-03, version 2.4.6* I’ve had my walk pad for around 4 years now. App has never been the best. I just use it to function the treadmill, today is the first time I was on my walk pad and I couldn’t function the thing because it disconnected from the app. I had to emergency stop. It hasn’t connected since. Turned the machine on and off and everything. ### 1/5 — Ne communique pas avec app Santé de l’iPhone *2023-10-15, version 2.4.6* Les données ne sont pas communiqué sur l’app Santé de l’iPhone. Et si l’app n’est pas ouverte, les données ne seront pas comptabilisés sur l’app ### 1/5 — Fix your app *2023-09-12, version 2.4.6* Please for the love of god fix your app. It CONSTANTLY flashes that I have an unauthorized log in. It only records my steps half the time because it’s broken. I absolutely love the walking pad itself but the app needs serious work. ### 1/5 — WalkingPad does not connect *2023-09-01, version 2.4.6* I’ve recently purchased a WalkingPad T1 Pro and downloaded this app. The WalkingPad does appear a found device but won’t connect at all. ### 1/5 — Can’t use it! *2023-08-25, version 2.4.6* The app is useless because it won’t connect to the Walking Pad. ### 1/5 — Always get same error message *2023-08-13, version 2.4.6* I have to use the app cause the remote control doesn’t work anymore… and every time I use the app I get same the error message, flashing for about a minute: “Incorrect authorised to login”. Very annoying. ### 1/5 — 0 star *2023-08-07, version 2.4.6* Literally the worst app in the whole world. keeps crashing, keeps disconnecting you from your WalkingPad, even when you are on the WalkingPad. I was disconnected from the WalkingPad, any won’t allow me to connect again. deleted the app Reuploaded the app, Logged in , still disconnected. The worst app ### 1/5 — Inaccurate and Terrible App *2023-07-09, version 2.4.6* The app does not work. It doesn’t update miles or time. My WalkingPad has said it had 61 mins and 2.64 miles on it since before I even used it (said this in setup like it was already used, and used it myself since then and nothing will update). Would not recommend ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2026-03-27, version 2.4.6* Doesn’t allow to pause your walk so resets stats every time even if you just need to stop a second. Was on it over an hour and it didn’t even log my time and steps. Awful app ### 1/5 — App doesn’t work *2026-03-09, version 2.4.6* Rubbish app doesn’t work or update ### 1/5 — Horrible!! *2025-08-13, version 2.4.6* The machine won’t work without the app. The App is only in Chinese. You select English and the characters still show up in Chinese. Absolutely worthless. ### 1/5 — never been able to pair *2025-07-28, version 2.4.6* never finds my walking pad ### 1/5 — Screen keeps going black *2025-07-15, version 2.4.6* Screen keeps going black when you try to start another run. Need to turn iphone off and on again. Real nuisance. ### 1/5 — Beware of spam e mails! *2025-01-14, version 2.4.6* I re registered to get access as the app wouldn’t log me in. I have been bombarded with spam e mails. PLEASE DO NOT DOWNLOAD THIS APP ### 1/5 — App stopped working *2025-01-07, version 2.4.6* I got the dynamax running pad in September 2024 and to start with this app was basic but worked fine. Now it won’t connect and keeps bringing up account error messages. ### 1/5 — Terrible app *2025-01-07, version 2.4.6* Awful app, constantly disconnects meaning I have to use the emergency cord on my treadmill to make it stop, will definitely be looking for a different treadmill this year that doesn’t require a terribly functioning app like this. ### 1/5 — Frustrating *2024-09-26, version 2.4.6* This app it’s been nothing but a series of crashes, especially in the middle of my workouts causing a momentum lost and frustration at an all-time high. It’s like the app has its own workout plan: “Crash, reload, repeat.” Seriously, it’s more consistent in crashing than helping me stay fit and it’s become a constant reminder of why I need more patience in my life. Until the developers fix these issues, I’d suggest finding another app that won’t leave you stranded. I really want to love it, but right now, it’s doing more harm than good to my routine. ### 1/5 — Rip off *2024-09-01, version 2.4.6* Why the walking pad is set to Chinese, I wasted my money and can’t use it anymore. The walking pad used to b a great macho, not is collecting dust, which I guess will ended up in the landfill. I’m very upset. ## Most praised reviews (10 highest-rated) ### 5/5 — Functional and Effective *2023-04-25, version 2.4.6* App is functional and effective - it found the WalkingPad right away and let me change preferences without issue. The English translation is a little clumsy, but I was still able to understand it and use the app for what I wanted to do. ### 5/5 — Works fine! *2022-08-04, version 2.4.6* Scared about past comments but app worked fine for me. Just took a while to get the verification email link to create my account. Otherwise works great! Wish there were more features however as it’s quite basic as an app…. ### 5/5 — Good *2021-01-08, version 2.4.0* I don’t know why everyone hates this so much there’s nothing wrong with it ### 5/5 — Great *2020-11-02, version 2.4.0* Would be even better with Apple fitness integration ### 5/5 — Works Great *2020-07-22, version 2.3.3* Connection was good. Features are okay. Hopefully you could add profile. Automatic mode though of the machine is clunky not useful at all. Keep on changing speed erratic. But overall a good product that I was really looking for and a good app to boot. 5 stars! Registration went to my spam though, took me awhile to figure it out. ### 5/5 — Works perfect *2020-04-30, version 2.2.17* As long as you follow the instructions step by step it works great ### 5/5 — Work Well *2019-12-19, version 2.1.8* I’m very impressed with the app. Looking at the reviews, people are complaining about things not promised to them such as multi user logon. The app communicates via Bluetooth so it remembers who you are. Worked right away, was able to set a max speed and go. Don’t have your phone, it starts via intel mode or remote and will collect data until you have your phone, hence why the multiuser will back fire. Great Threadmill though. ### 4/5 — Basic app , but works fine *2023-09-26, version 2.4.6* App is a little basic and doesn’t offer much functionality. But aside from all the other negative reviews, mine logged me in fine, revived the email verification in seconds and the Bluetooth stays connected fine. No problems ### 4/5 — No Apple Fitness Integration *2021-04-26, version 2.4.5* A very nice app let down by the fact this it does not integrate with the Apple Fitness app. ### 4/5 — Minimalist but functional-Good Enough for Me *2020-10-16, version 2.4.0* Maybe I’m just used to software not working ideally as it should but I got around the problems mentioned somehow naturally after trying poking around the app a few minutes. Yes it definitely has a lot of room for improvement but it isnt exactly downright dysfunctional or broken. 1. Even though my first attempt to sign up and get email verification failed too, I tried another email and it worked. 2. The beginners guide did overtake the app for a bit but somehow I found the main menu button or exit button and it took me out and ended the beginners guide fine for me. 3.I never needed it to be automatic so I just use it on Manual as suggested by others 4. I had a feeling that the belt favoring one side wasnt going to be as bad as it was for some people and was just a manufacturing error that normally doesnt interfere with the product too badly so I dont need to calibrate it that often. 4. The app hasn't bugged out in any way and is simple to use for me, and converts to imperial units which is important to me So yes its not able to cumulate your data but I expected this treadmill to be minimalist when you consider how its price and compact size compares to typical full treadmills. Also understanding the limitations of the language barrier with the instructions, it still was passable. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*