# Walktober — user reviews > 31 indexed App Store user reviews of Walktober by Health Enhancement Systems, rated 4.60/5 from 14 ratings. - Source: https://appshunter.io/ios/app/walktober/id1470674637/reviews - App overview in markdown: https://appshunter.io/ios/app/walktober/id1470674637.md - Rating breakdown: 5★ 12 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 0 ## Newest reviews (11 of 31) ### 2/5 — Keep getting logged out *2024-10-01* Keep getting logged out and having to reset password. My teams information is also not updating via the connected device. **Developer response:** We experienced an outage on Tuesday, October 1, which caused some of the issues you were describing. I'm happy to report this has been resolved and you can now access Walktober. ### 2/5 — Glitches *2024-10-01* Buggy app. Lots of crashes. Logs me out after each session, logging back in doesn’t always recognize my credentials. App worked so much better last year. **Developer response:** I'm sorry for the trouble! We experienced an outage on Tuesday, October 1, which caused some of the issues you were describing. I'm happy to report this has been resolved and you can now access Walktober. ### 2/5 — Terrible App *2024-10-01, version 1.6.6* This app is so bad. Today starts the kickoff for my company’s walking competition and the app has been down MULTIPLE TIMES . How frustrating , it makes you not even want to participate. ### 2/5 — Offline? *2023-10-12, version 1.5.6* The app is currently not working for me nor anyone on my team. ### 2/5 — Very buggy app *2023-10-12* Keeps logging me out. Password reset is not easy (has to be done through organization’s webpage). App seems to be down at the moment. As is the website. Unable to contact support through the web version at the moment. Had written to them earlier about similar issues over the weekend. Got a response but it wasn’t very helpful. It’s a good idea re fitness and a community around it. But the app needs some real investment and fixes. **Developer response:** I'm sorry you experienced issues! We experienced an outage on the app on October 11 due to an ongoing Fitbit outage that has since been resolved, which is why ou kept getting logged out of the app. If you have any other concerns, please let us know how we can assist. ### 3/5 — evaluation? *2021-11-19, version 1.3.6* only writing a review in hopes this is how you receive the badge for completing the evluation badge ### 2/5 — Please add dynamic screen *2021-10-31* On iPhone, when the users text size is set to larger, the “got it” button to close the pop reminding us of incidental steps is not visible nor can you scroll down to the button and therefore it locks the app. I have to change my phone’s screen size to use the app. **Developer response:** Great suggestion! I've passed this over to our mobile development team to review. ### 3/5 — Wish it caters to different time zone *2021-10-09* As someone resided in the southern hemisphere it is not super fun to be waiting a half day just to log steps. ### 3/5 — Leaderboard score lower than my actual score *2020-10-15* I’m a competitive person so it really annoys me that my score on the leaderboard is several points lower than my score that shows on my “team” page. It’s silly but also seems like a really easy fix for this app. If the whole point is to foster healthy competition, this app is not doing that well. **Developer response:** We don't like to hear that! Do you mind sending this over using the Contact Us link on the mobile app (under Settings)? We're happy to look at your account specifically and see if we can assist. ### 1/5 — Menu button doesn't work *2020-10-07, version 1.2.4* Even after the latest update, this app is useless because the menu doesn't work. ### 2/5 — Can't open menu *2020-10-03, version 1.2.3* I can only view the main screen and log screen. Unable to open the menu. Glitches when I press the menu button. ## Most critical reviews (10 lowest-rated) ### 1/5 — Pretty disappointed *2024-10-10* I walked everyday for the challenge and my steps are not reflecting my total steps between my iPhone and watch . At first it added my steps because some parts of the day I charge one of my devices and walk with the other but steps are missing 💔 **Developer response:** I'm sorry to hear you're having issues with your steps. Please reach out to our team by going to Menu > Options > Contact Us. Our team would be happy to troubleshoot! ### 1/5 — Error message on login *2024-10-03* I can use the desktop version, but the mobile app gives me the error message “This promotion is no longer active.” I deleted the app, then reloaded it from the App Store, and received the same error message. **Developer response:** Thanks for reporting this to us. Can you reach out to our customer care team for assistance? We can be reached by clicking the Help link on the login page of the app, or in the menu of the website. Thank you! ### 1/5 — Don’t download *2024-10-02* App won’t sync automatically , you have to manually add steps in which can be very confusing on this app. Also when you press on leaderboards in the dropdown menu, it stays at the Home Screen and won’t load any other options. **Developer response:** We experienced an outage on Tuesday, October 1, which caused some of the issues you were describing. I'm happy to report this has been resolved and you can now access Walktober. ### 1/5 — App keeps crashing *2024-10-01, version 1.6.6* Its hard to keep track of steps or your stats coz the app is always unavailable ### 1/5 — Can’t even log in *2024-10-01, version 1.6.6* What is the point for this useless app? Constant errors. Waste of my time. Totally useless ### 1/5 — Terrible app, very buggy *2024-10-01* Went to re-open my app and I encountered an error where nothing would load. I logged out of the app and havent been able to log back in. Clicking “forgot my password” does absolutely nothing **Developer response:** We experienced an outage on Tuesday, October 1, which caused the issues described. We are happy to report the issue has been resolved and you can now successfully log into the app. ### 1/5 — Can’t log in or report a problem *2024-10-01* I was in this morning but now it is telling me login failed. I tried to contact support through the app and that is also not working. I tried to reset my password and it won’t accept that either. Is the app down? **Developer response:** We experienced an outage on Tuesday, October 1, which caused the issues described. We are happy to report the issue has been resolved and you can now successfully log into the app. ### 1/5 — Down? *2023-10-11, version 1.5.6* The app seems to be down. Can someone help or confirm? ### 1/5 — Unable to use app on iPhone device *2023-09-22* Have not be able to sign into device app for a few days now. Although, I’m signed via web browser. Followed all how-to instructions that were sent. Still unable to sign in and connect apps on the Health app. **Developer response:** I'm so sory to hear you're having trouble! If you haven't done so, reach out to our customer care team using the Contact Us link on the log in page. We'd be happy to assist. ### 1/5 — Nope *2021-10-01, version 1.3.3* Can’t even log in even though I’m registered online. Wrote to support people but haven’t heard back. ## Most praised reviews (10 highest-rated) ### 5/5 — Love this App *2025-09-15* Love to walk, and in Fall this app makes walking more fun with challenges. My favorite excercise app. Too bad is not active all year! ### 5/5 — Fun friendly competition *2022-12-29* I lift, but hung up running. This was fun though.. I noticed I was making it more of a point to take my kids outside so I could earn gold leaves everyday, as often as possible. That was fun ### 4/5 — Easy to use *2024-10-03* App is user friendly and makes it easy to see progress. I love the ability to log and use my watch to track my progress. The tips and recipes are an added bonus. **Developer response:** Thanks for your review! ### 4/5 — Good motivation tool *2022-10-11* I like the competitive side of this program because motivates me to exercise. The only bad thing is that it does properly syncs ### 4/5 — Value added *2019-11-01, version 1.1.4* I liked the extra ways to get steps such as gardening. Shoveling snow needs to be added. I’m looking forward to next Walktober. ### 3/5 — Issue to address *2025-10-01* Fitbit steps not syncing ### 3/5 — App not working *2024-10-01* The app is not working properly. I did try to log in and contact support through app, but options are not working. Can’t see my profile, team, leaderboards, options, resources or recipes since the challenge has started. **Developer response:** We experienced an outage on Tuesday, October 1, which caused some of the issues you were describing. I'm happy to report this has been resolved and you can now access Walktober. ### 3/5 — VoiceOver *2024-09-19* The opening screen where you enter your email address and password are not accessible using voiceover. Voiceover software use for people living with blindness on Apple devices. Your text boxes are not labeled. **Developer response:** Thank you for reporting this to us! Our development team is looking into this - we hope to have an update released soon. ### 3/5 — Reset password is a problem *2023-10-11* You actually have to contact someone by email to request to reset password on the app. Weird. Waiting for a reply by email if they will allow me to reset it with app. **Developer response:** Thanks for your review and feedback! We're working on improvements to our password reset experience, but know that passwords can always be reset on the website (click Log In, then Forgot Password). ### 3/5 — App won’t sync with Fitbit *2023-10-02* I can’t get my app to update my steps throughout the day even when I go to log and click sync..I’ve tried logging in, logging out, disconnecting/reconnecting my Fitbit, and it’s just not working. I’ve never had this issue in previous years. Can you help me? **Developer response:** We're happy to help! You can reach out to our customer care team by going to Menu > Options > Contact Us. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*