# Wallbox Service App — user reviews > 41 indexed App Store user reviews of Wallbox Service App by Delta Electronics, Inc., rated 1.55/5 from 22 ratings. - Source: https://appshunter.io/ios/app/wallbox-service-app/id1560290492/reviews - App overview in markdown: https://appshunter.io/ios/app/wallbox-service-app/id1560290492.md - Rating breakdown: 5★ 1 · 4★ 1 · 3★ 2 · 2★ 1 · 1★ 17 ## Newest reviews (13 of 41) ### 1/5 — BMW Wallbox Gen3 *2024-08-14, version 1.0.54* Bluetooth fonksiyonu ile wallbox uygulama üzerinden kontrol ederek 3.şahısların kulanımını engelemek istiyorum. DIP tuşlarını doğru ayarlayıp bluetooth ile bağlantı yaptım fakat maalesef şarj işlememini başlatamadım. Konuyla ilgili desteğinizi beklerim. ### 1/5 — Подключение к станции *2024-07-11, version 1.0.54* Так и не поняла где взять код для активации приложения. Перебрав все цифры, указанные на станции, так и не получилось. ### 1/5 — Der größte Müll 👎 *2024-04-01, version 1.0.54* Hier kann man nix mit anfangen. Zumal die Wallbox von BMW die App lädt und dann ständig in den Rot Modus wechselt. Was soll das? Die App zeigt aber wirklich auch gar nichts an. 👎 ### 1/5 — Fatal *2024-03-02, version 1.0.54* No consigo poder entrar el el cargador , no tiene manual ni clave nada no consigo conectar ni entrar en la aplicación, gasté dinero en el cargador y no puedo hacer nada, un desastre ### 1/5 — Leider komplett unbrauchbar 2.0! *2024-02-23, version 1.0.54* Einfach eine glatte 6! ### 1/5 — Terrible app *2024-01-25, version 1.0.54* Don’t bother to use unless you want to be reminded how much you paid for a mighty UV ### 1/5 — Horrible app *2023-11-24, version 1.0.54* Tainting the BMW brand. ### 1/5 — Setting *2023-10-31, version 1.0.54* It states you can turn the LED light down, but when I move it from 100% to 30% it does nothing. In short, have not found this usable at all. ### 1/5 — Komplett nutzlos *2023-09-27, version 1.0.54* Nach dem Anschluss der Wallbox wollte ich die neue Software aufspielen. Es scheint zwar eine Aktualisierung zu geben, jedenfalls wird ein aufspielen angezeigt, doch am Ende ändert sich an der Version der Software nichts. Auch eine Veränderung der Lichtstärke der LEDs ist nicht möglich. Der Sinn der App erschließt sich mir nicht. Bitte dringend korrigieren, weil die Helligkeit der LED zu stark ist. ### 1/5 — Невозможно сопряжение *2023-09-12, version 1.0.54* Очередное мертвое приложение. Ни какого мануала. Сопряжение приложения с устройством не возможно, потому что неоткуда взять код! Зарегистрироваться не возможно- нет такой функции в приложении!!! ### 1/5 — Useless app *2023-07-19, version 1.0.54* App keeps getting disconnected and doesn’t even allow me to charge for once seconds. Just installs the actual outlet and save your money. ### 1/5 — Pathetic app and wall box *2023-04-10, version 1.0.54* No installation guide in the box. This app disconnects from device. Need to disconnect and pair every time. Nothing useful in the app. ### 1/5 — Terrible service *2023-04-03, version 1.0.54* For the price I paid for this box and the issues connecting is pathetic. It has asked me to download the 9.50 version 10 times successfully and still shows that I have to download it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-26, version 1.0.79* Horrific. App doesn’t work - won’t even take existing password or accept QR code. Piece of junk. Using manual plug-in. Garbage ### 1/5 — Sucks *2026-06-23, version 1.0.79* Sucks-can’t update firmware can’t change the amps. Everything is terrible. ### 1/5 — Güncelleme *2025-06-12, version 1.0.79* Yazılım yükseltiyoruz fakat tekrardan eski sürümde kalıyor sonradan başlatma yok ayarlayamıyoruz eski şarjları birkaçdefa gösteriyor hatalı ### 1/5 — Keine Verbindung möglich. *2025-05-26, version 1.0.79* Es ist keine Verbindung zur Wallbox mehr möglich. Sie wird zwar gefunden und angezeigt aber keine Verbindung möglich. Hat in der Vergangenheit alles funktioniert. Jetzt total unbrauchbar. ### 1/5 — Terrible *2025-05-04, version 1.0.79* Didn’t work at all and I had to pair my phone and the box every time I attempted to use it. What a pain. ### 1/5 — Leaves much to be desired *2025-04-16, version 1.0.79* Received a Mini Wallbox charger with our vehicle and man is this app a disappointment. It looks like something out of iOS3, has limited functionality that is effectively change the amperage and the LED brightness, which cannot be turned off. I’m glad this wallbox was free, but with this app, I feel ripped off. Disappointing that BMW/Mini have even considered this a realistic option in what’s now a very competitive market. ### 1/5 — Useless App *2024-11-14, version 1.0.79* Did not work after first day!! ### 1/5 — App is a joke *2024-10-21, version 1.0.79* Doesnt work. Non existent support. BMW dropping the ball here ### 1/5 — Needs zero stars - useless embarrassment of an app *2024-10-15, version 1.0.79* I ended up with this “app” from the BMW Wallbox user manual. It is a total joke. Avoid the BMW Wallbox at all costs. Can’t even pair with the Wallbox (no Bluetooth PIN), pops up an authentication screen with an unknown password. Even the “reset password” link just pops up a dialog that says “enter a restore key” or something like that, with no information on what that even means. The main issues here belong to BMW, but it doesn’t charge the fact the app itself is clueless and useless. Chinese trash in this case. FYI - BMW themselves say, when cornered on this, that the app isn’t supported outside China. So why does this app even exist in the App Store here? It should be purged. ### 1/5 — Bloqueado *2024-09-24, version 1.0.79* Lleva una semana pidiéndome que la actualice. Se ha bloqueado pero no permite actualizarse. No puedo usar el cargador. Increíble ## Most praised reviews (9 highest-rated) ### 5/5 — Wallbox *2024-09-19, version 1.0.79* Хорошее приложение все работает, код активации в документах самой зарядной станции. ### 4/5 — It works as intended, but there are problems *2026-02-02, version 1.0.79* The app is basic, and the UI is indeed barebones. But it’s a service app, not intended for a daily use. I do use it to download charging statistics monthly, and the latest firmware update brought a very nasty bug with it. Charging statistics started to include the same entries multiple times, as because there’s a limit in number of entries stored, earliest entries get deleted and disappear. ### 3/5 — Şifre unuttum *2025-09-18, version 1.0.79* Merhaba BMW Wallbox şifremi unuttum ve bağlantıda kuramıyorum şifre işe ilgili sorunumu nasıl çözerim Desteğinizi rica ediyorum ### 3/5 — 充電紀錄無法下載 *2024-09-07, version 1.0.54* 原先充電紀錄下載到手機都正常，後來突然就無法下載了，檔案儲存到手機全是亂碼。 ### 3/5 — Not the best, but works *2023-10-18, version 1.0.54* Having a separate app for the Wallbox is pretty confusing. Use the QR code to login and adjust the required amps for your charging. My electrician recommended 32A on a 40A breaker. This Wallbox is connected via Bluetooth, so the app will only work when you are near by. The app itself doesn’t have much doing, so I just set the max output and called it a day. ### 3/5 — Mi serve la password Amministratore. La Wallbox non emette alcun codice da inserire come password *2022-08-15, version 3.0* La Wallbox non emette nessun codice da utilizzare come password. Come bisogna procedere? Grazie. La wallbox non emette nessun codice per abbinare il bluetooth del mio iPhone. Prego rispondete come fare a entrare in collegamento. ### 2/5 — App can not work *2025-07-11, version 1.0.79* Always show found new BT FW need to update，but can’t work，so I can’t link to wallbox check data ### 2/5 — Geliştirilmeli *2023-10-07, version 1.0.54* Kullanıcı arayüzü geliştirilebilir. Görsel istatistikler aylık haftalık olarak eklenmeli. Liste halinde şarjları görmek kullanım geçmişimizi anlatmamız için yeterli olmuyor. Ay boyunca ne kadar şarjla ne kadar km yaptığımı eski usülle hesaplayarak yapmayalım şu teknolojik araçta ### 2/5 — Problema *2022-12-17, version 3.0* Non riesco tramite app a far partire la ricarica collego il cavo alla macchina e non succede nulla --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*