# Walletdoc — user reviews

> 29 indexed App Store user reviews of Walletdoc by WalletDoc (Pty) Ltd, rated 4.80/5 from 93 ratings.

- Source: https://appshunter.io/ios/app/walletdoc/id1031151054/reviews
- App overview in markdown: https://appshunter.io/ios/app/walletdoc/id1031151054.md
- Rating breakdown: 5★ 80 · 4★ 9 · 3★ 4 · 2★ 0 · 1★ 0

## Newest reviews (9 of 29)

### 5/5 — Great app. Big time saver.

*2017-03-07, version 1.1.1*

A great app for organising and quickly paying accounts.

### 5/5 — Brilliant

*2017-02-22, version 1.1.1*

Great app and 10 out of 10 for integrating 1Password when registering on the app. Their support is fast and helpful.

### 5/5 — Outstanding

*2017-02-13, version 1.1.1*

Really intuitive and easy to use

### 5/5 — Great!!!

*2016-12-16, version 1.1.1*

It is so useful

### 5/5 — Great app

*2016-11-13, version 1.1.1*

What a great app! Brilliant service!

### 5/5 — So so simple

*2016-09-07*

I was amazed at how simple this was to use. I simply emailed my bill to the app and a second later it was there ready to be paid. 

Great app.

**Developer response:** Thanks so much for your feedback! We really appreciate it!

### 5/5 — Excellent app

*2016-08-23, version 1.00*

Very user-friendly app, perfect for managing and paying my bills. Highly recommended!!

### 5/5 — Mr Wagner

*2016-08-22, version 1.00*

WalletDoc took all the stress from me. Now I'm just worried that they don't receive the invoices in time from the s

### 5/5 — Excellent App!

*2016-08-21, version 1.00*

It's slick, sharp and easy to use... email bill to app, automatically loads payment and one touch credit card payment!

## Most critical reviews (10 lowest-rated)

### 1/5 — No way to deactivate your account

*2024-01-23, version 2.6.0*

Be vary wary of signing up with Walletdoc. Once they have your personal details, which include payment details, there is no way of deleting nor deactivating your account. 

Numerous requests to delete my account, along with all my personal details including bills I pay, have been ignored. 

My advice is to NOT sign up with Walletdoc!!!

### 1/5 — App is not adding much benefit

*2019-07-07, version 2.1.1*

The app isn't pulling my bills in automatically. So it ends up just being a payment app which I can do via my banking app anyway. No real benefit there.

### 1/5 — Easypay

*2018-10-13, version 1.8.0*

I have used the walletdoc for payment of my rates and taxed using the easy pay reference. Even though al the details are correct city of joburg does not recognise walletdoc. I have raised a query with walletdoc and awaiting feedback.

I would not recommend anyone to use walletdoc for payment to city of joburg

### 1/5 — Doesn't work

*2017-08-07, version 1.5.1*

"internal server error" when trying to register my cellphone number.

### 1/5 — Stopped working

*2017-08-05, version 1.5.0*

App now crashes when logging in since the update

### 1/5 — Not nice

*2017-04-26, version 1.2.0*

I hope there will be improvements. A bill was sent to the email on my account. Nothing more. The app can't even acknowledge that a bill has arrived. Not nice

### 3/5 — useful app for tracking and paying bills

*2017-09-30, version 1.5.2*

Really hope that payments via American Express will be supported soon. Also doesnt seem to support mails that are automatically forwarded with a rule

### 3/5 — Peter

*2017-08-09, version 1.5.2*

It would be so nice if the ap were to accept my password!!

### 4/5 — Awesome app

*2017-10-14, version 1.5.2*

Great for organizing payments. It was a bit difficult to understand how to set up the receiving of emailed accounts. Called the call center and they explained it.

### 4/5 — Great app for quick payments

*2017-06-07, version 1.2.0*

Great app, working well and I only wish you can add more account payments to this.

## Most praised reviews (10 highest-rated)

### 5/5 — Matome

*2023-05-04, version 2.6.0*

Activate

### 5/5 — Bills emailed to the app aren’t arriving in the app

*2022-09-20, version 2.6.0*

Mmmm - I’m not sure how the app can work if bills I email to it don’t arrive?

### 5/5 — Great App

*2019-11-06, version 2.1.1*

Great app, simple and easy to use. Allows multiple payments for different properties same time. Well done!

### 5/5 — The best

*2019-02-12, version 2.1.1*

This company provides everything! We use the Point of Sale Machine, QR code, App, and useful button to help us out on all our payment needs! If you want simplicity and efficiency then this is the company for you!

### 5/5 — Awesome service

*2018-02-11, version 1.6.1*

Great work guys and your support is first class

### 5/5 — Easy and safe!

*2017-09-27, version 1.5.2*

Used it for the first time today to pay my water and lights bill, seems to have worked, it's easy, fast and seems to work!

### 5/5 — Innovative and practical

*2017-09-03, version 1.5.2*

The app does what is promises and easily!

### 5/5 — Fantastic

*2017-05-29, version 1.2.0*

This is an awesome app that hasn't failed me once yet. Receiving loyalty rewards on my investec account and seamless payments on my eskom and coj accounts. Thanks walletdoc , wishing you all the success with this great system!

### 5/5 — Good App

*2017-05-22, version 1.2.0*

Simple and easy to use

### 5/5 — Needs some work

*2017-05-14, version 1.2.0*

I think if the system used our ID's to pull some bills it would be better but for now the concept is not great... hope the update will address this

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-19.*
