# WallyPark Airport Parking — user reviews > 182 indexed App Store user reviews of WallyPark Airport Parking by LandRAutoParksINC, rated 4.10/5 from 2,222 ratings. - Source: https://appshunter.io/ios/app/wallypark-airport-parking/id1422879656/reviews - App overview in markdown: https://appshunter.io/ios/app/wallypark-airport-parking/id1422879656.md - Rating breakdown: 5★ 1,468 · 4★ 196 · 3★ 141 · 2★ 109 · 1★ 308 ## What do users think of WallyPark Airport Parking? Overall sentiment: negative **Pros** - ⭐ Excellent service and convenience - 🚗 Easy parking and shuttle experience - 💳 Affordable pricing and discounts **Cons** - 🐛 Buggy and unreliable app - ⏱️ Slow and unresponsive performance - 🤯 Frustrating user experience - 🤔 Inconsistent reservation management **Commonly reported bugs** - App crashes and freezes - Reservation details not displayed correctly - Issues with payment and discount processing - Shuttle pickup information not working **Most requested features** - Improved app stability and reliability - Streamlined reservation and check-in/out process - Real-time shuttle tracking and notifications - Integration with digital wallets ## Newest reviews (20 of 182) ### 3/5 — Buggy and unreliable *2026-07-28* Buggy and unreliable for an app that manages reservations and payments. For a long time, the Add to Apple Wallet feature did not work. Finally, they updated the app to fix that error. I just updated to the latest version, and that feature is once again broken. WallyPark, I know you're a relatively small company with an even smaller IT team (which might even be outsourced), but the underlying technology for the service you provide is relatively straightforward and commonplace. Please do better! ### 3/5 — Unable to use app for booking *2026-07-18, version 1.5.26* The app is still very buggy- unable to book on the app. Will get frequent errors that kick out, even when selecting date. Pretty big deal breaker when does not serve a primary purpose. Have to book on the web to use, which then does not allow to add to Apple wallet. Major flaw in functionality. ### 3/5 — Good except for booking *2026-06-13, version 1.5.26* The app works well except I’m unable to complete a new reservation. I go through all of the steps, get to the “Just a sec… you’re almost there” pop up, and then it’s the spinning wheel of death until it times out. ### 3/5 — Tired travelers *2026-06-12* Need info on the app about where to meet the shuttle when returning! After almost 24 hours of travel, we were exhausted and opened the app to figure out where to meet the driver. I was able to find a number to call, and was told to follow the directions on the back of my ticket. In this age of technology, I would expect to find that info on the app, not have to dig out my ticket to know where to go. ### 3/5 — Great when it works! *2026-06-05* The app does have the tendency to glitch. I found myself having to close out completely and try to read do my reservations more often than not. I have sent a message to management in hopes that the problem will be resolved. Overall, the parking facility and staff are excellent. Really does a huge disadvantage for the great care and service they provide by having an app that is faulty. ### 2/5 — App isn’t dry good *2026-05-30, version 1.5.26* Reservations are not easily accessible and I have trouble making reservations about half the time. ### 1/5 — Love Wallypark but this app is pathetic *2026-04-21, version 1.5.25* Of the 100s of apps I use, this one is the wost. Constantly logs out. Then tells me my credentials are wrong when I log back in. Password recovery takes an act of god. Reservations paid by the day, but booking requirements down to 15 min are a bit goofy when you’re reliant on airlines to bring you home on time. ### 1/5 — Doesn’t work *2026-04-04, version 1.5.25* Trying to log in and continues to state wrong password ### 1/5 — Useless! *2026-03-31, version 1.5.24* I try to make a reservation online, it doesn't work. I call and they say get the app. I get the app and it won't let me get past the payment method section. It's like they don't want people to make reservations! ### 1/5 — Does Not Work *2026-03-30, version 1.5.24* Have downloaded app 3 separate times over the last year. It simply does not function at all. No buttons are operational. Completely useless. ### 1/5 — Non Functional *2026-03-28, version 1.5.24* Non Functional ### 1/5 — Please fix it *2026-03-28, version 1.5.24* This has been buggy for years and they don’t seem to want to fix it. Causes me to use other lots when I can’t get a booking to go through. Pulling up current reservations is a guessing game. ### 1/5 — It freezes! *2026-03-24, version 1.5.24* Doesn’t not work well! Pls fix it ! No point of downloading the app at all!! 👎 ### 1/5 — Hangs up *2026-02-19, version 1.5.24* I’ve tried four different times today to make a reservation and it hangs up with “Just a sec” ### 1/5 — LAX long wait pick up time *2026-01-30, version 1.5.23* Tram usually full at terminal, and will not pick you up. Does not run enough trams. If your terminal is near the end, you are stuck ### 4/5 — Pricing for membership off *2026-01-19, version 1.5.23* If I start my reservation as a guest, the total comes to $83. But if I start my reservation using my membership on the app it’s $11 more. That’s outrageous. You can only use the app with a membership but apparently after the first booking the membership fees are more expensive? Such a turnoff from this company ### 1/5 — What App!!!!! *2026-01-13, version 1.5.23* It doesn't work!!!! It sucks. I love parking there but I hate that the app doesn't work ### 1/5 — Trash app *2026-01-12, version 1.5.23* Both app and website are complete trash and don’t work half the time ### 1/5 — No longer works *2026-01-07, version 1.5.23* This app used to work well but now I can’t add my pass to my Apple wallet and can’t use the app for much else anymore. Would like it to please be fixed. ### 1/5 — Freezes *2026-01-05, version 1.5.23* Despite updating the app, I have not been able to book a reservation on multiple occasions. What is the point of the app? ## Most critical reviews (10 lowest-rated) ### 1/5 — The app hasn’t worked in months *2026-07-07, version 1.5.26* Can’t believe it has not worked for so long ### 1/5 — Error in booking *2026-06-19, version 1.5.26* I used to love this app and worked like a charm. You also start accumulating great discounts and it’s cheaper than booking online. This is what’s been awful tho. I haven’t been able to book online the app for months now. It keeps giving the same error “Alert: error in date and time selections” Ive tried everything and you cannot go past that. I guess I’ll be taking my business elsewhere. ### 1/5 — Useless *2026-06-01, version 1.5.26* The app opens to the home page and doesn’t let me go any further. This is the 4th time I’ve tried to make a reservation. Please fix this issue. ### 1/5 — Not good *2026-05-30, version 1.5.26* Why have a “contact us form” that won’t actually open in the app so you have to go to the website anyway (which doesn’t seem to like the same login as the app)? Plus good luck talking to anyone that isn’t on the ground to resolve any issues. I filed the contact us form and it went into the abyss. Why though? - I was logged in. Should be tracked to me in the app history. Poor, but not sure what I expected from an airport parking lot. ### 1/5 — Does Not Work *2026-05-27* I have been using the app for about 3 months and 6 reservations during that time period. My conclusion is that the app is dysfunctional at best. 1. It will not enable me to create future reservations. 2. All past reservations show the same date and it is the date the user is actively on the app. Each time I open the app, the dates change to the current date. I am unable to view past reservations by the actual date of the reservation. This makes business expense reimbursement problematic. 3. The app will not show the current reservation. Every time I open the app to view my current reservation the app displays “You have no upcoming reservations.” 4. I am forced to make reservations via a computer (due to item 1) and I cannot manage active reservations (due to item 3). 5. The app will not show future reservations that have been booked. ### 1/5 — Cannot Make A Reservation *2026-05-26, version 1.5.26* App tells me there is an error with my date and time. ### 1/5 — Awful / Buggy App *2026-05-22, version 1.5.26* Cannot make reservations thru app anymore. Get error message that dates / times are invalid. As well, even after booking a reservation on the computer under my account the active reservations never show up. All past reservations show up with the current date you are viewing on. Looks like Wally Park chose a cheap app provider that developed a poor unusable app. ### 1/5 — App broken after update *2026-05-13, version 1.5.26* Was just forced to update the app and now there is an error when trying to book a time to drop off my vehicle. Tried several dates and times with all giving the error. ### 1/5 — App functions don’t work *2026-05-08, version 1.5.25* The app does not locate the shuttle, the phone number listed to call or text the shuttle for airport pickup doesn’t work and the app “support ticket” button does nothing. Worthless app unless you’re using it to schedule. ### 1/5 — Garbage *2026-05-07, version 1.5.25* It’s 2026, fricken fix your app. It’s been garbage for years upon years. The shuttle pickup feature doesn’t work in the slightest. Total buggy garbage ## Most praised reviews (10 highest-rated) ### 5/5 — Love Wally park *2025-06-17, version 1.5.17* We have used Wally park several times now. Always fast and convenient. The app works great. If u need to change or cancel a reservation it is much easier from a computer. I still love it!!! ### 5/5 — Love it *2025-03-26, version 1.5.15* I’ve used Wally Park several times already. The app was easy to use, the drivers were polite and the van was so easy to access. ### 5/5 — App Integration with Location is almost perfect *2024-10-27, version 1.5.15* I really like that the app works well with the jax location. The only thing I don’t like is sometimes it doesn’t scan well during check in or check out. ### 5/5 — Suttle *2024-07-23, version 1.5.12* I left my car key in the shuttle and the driver found it! When I came back from my trip I was worried because I can’t found my key in my purse. so happy to found a note in my car that my key was returned by the driver to the office. The driver was a very nice lady ### 5/5 — Great Facility *2024-04-28, version 1.5.12* We have always had no regrets leaving our cars at Wally Park! Good price, covered parking and the shuttles are great. Thank You! ### 5/5 — 5 stars *2023-12-15, version 1.5.8* Shirley was very nice. Bus was punctual👍🏽 very good ### 5/5 — Wally Park Experience *2023-08-26* Looking for a positive parking experience in Seattle while you are traveling -search out, Wally Park indoor and outdoor parking experience. Excellent customer service, and easy to use website. Our car was safe and pick up and drop off was easy and we found it very affordable! ### 5/5 — Flight Attendant *2023-05-31, version 1.5.7* It was my first time and the staff were exceptionally nice even when I thought I left my cell on the bus the driver said if you need further assistance where he could be located. I did find my cell it slid down under my seat. I will be patronizing Wally in the future. ### 5/5 — Best Airport Parking APP! *2022-12-31* WallyPark is the place to go for stress free parking! The facility is always clean and the shuttles are always running. You don't have to worry about getting to the airport on time or waiting to get picked up to go back to your car. I have been using WallyPark since 2015 and I won't use any other airport parking service. The app makes it easy! The staff is friendly and helpful. I hope the company expands to smaller airports. One recommendation I have is to update the app so your reservations are easier to find. ### 5/5 — Highly recommend WallyPark! *2022-12-26, version 1.5.7* Easy booking, parking and leaving. Clean, safe, nice staffs, quick pickup. We’d definitely use this garage parking again. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*