# Walmart Business: B2B Shopping — user reviews > 57 indexed App Store user reviews of Walmart Business by Walmart, rated 4.90/5 from 7,374 ratings. - Source: https://appshunter.io/ios/app/walmart-business-b2b-shopping/id6444632587/reviews - App overview in markdown: https://appshunter.io/ios/app/walmart-business-b2b-shopping/id6444632587.md - Rating breakdown: 5★ 6,850 · 4★ 297 · 3★ 89 · 2★ 35 · 1★ 103 ## What do users think of Walmart Business? Overall sentiment: mixed **Pros** - 🚀 Fast delivery - 💰 Better prices than other sites - 👍 Convenient and reliable **Cons** - 🤖 Clunky app experience - 📞 Difficult to contact shopper or get refunds - 🔔 Lack of notification options - 🧾 Unexpected charges for business accounts **Commonly reported bugs** - App constantly glitching and kicking users out - Address auto-correction issues **Most requested features** - Direct communication with shoppers - Easy refund option for damaged items - More notification settings ## Newest reviews (13 of 57) ### 3/5 — Very convenient but, *2026-06-18, version 26.19* Very convenient but too much of the time some actions on the site don’t work ### 2/5 — Missed Deliveries *2026-06-04, version 26.17* We’ve loved it but deliveries are starting to be missed when we need the products. Had 3 missed deliveries. ### 3/5 — So many items not available *2026-05-12, version 26.15* No bulk buys available. No different than the normal Walmart customer shopping ### 5/5 — Excellent *2026-04-02, version 26.9* I love this services sale ### 5/5 — Amo Walmart Business *2026-03-30, version 26.7.2* Me ayuda mucho sus precios para seguir creciendo en mi negocio ### 3/5 — App locking up asking for location set to always *2026-02-12* App team. Your app is locking up on the pop up asking to always have location turned on. The only way to use the current release is to give location access all the time, which is a violation of apple app policy. Please fix,so we can resume using your app to make purchases. ### 2/5 — Glitch *2026-02-09, version 26.1* For the last two days when I open the app it wants me to allow background refresh. It’s already on. There’s an icon to ‘do not ask again’ and you can’t touch it. I don’t know if it’s a recent update or a bug you need to fix. ### 5/5 — Privacy Issues *2026-02-05* Application is unusable/bricks unless you enable Walmart to use background app refresh for location services. Thats the little privacy setting that allows you to say “when using app” or “always” it enforces “always”…. ### 3/5 — Produce *2026-01-29* I have been getting groceries delivered for six months now, and usually the produce that is picked which I buy lettuce and tomato. Every week has been good but the last couple of times the lettuce has been a little brown and last time the tomatoes I buy cherry tomatoes were rotten. ### 5/5 — Super happy *2026-01-25, version 25.50* Very happy ### 3/5 — Adding to order *2025-12-16, version 25.46* Why can’t I add to an order already placed???tells me there is an error, and being fixed. Not fixed the next time I try ### 4/5 — Maiden Voyage *2025-11-13* We are looking to simplify our purchasing processes for a nonprofit food pantry. This makes sense, but there are a lot of moving parts. IF this works as promised, it could make our re-order process less time consuming. Time will tell. ### 3/5 — Out of stock *2025-10-11, version 25.37* Many items are out of stock and only tell you as you’re paying. Business account says you can bulk buy but isn’t really the case. ## Most critical reviews (10 lowest-rated) ### 1/5 — Shipping issues *2026-07-29* The last two times I’ve had a delivery to my Walmart Business at my business. They have left it outside the door while we’ve been closed.. Other business accounts I have would not do that, and would give you a place where you can input your open hours for delivery. ### 1/5 — Needs improvement *2026-06-26, version 26.21* I literally cannot check in using the app on my phone. It's been a problem for months. I always get a sorry we're experiencing technical difficulties. If you want people to use the app you should probably make sure that it functions 🙄 ### 1/5 — Wrong add to order *2026-04-02* After submitting the I realized 1 item I had forgotten on a 70 item order amd somehow it cancelled my whole previous order then ordered the one and charged me a $6.99 fee for being an under $35 order. My card was held for hundreds of dollars and to my disbelief they brought me one item and I then went shopping for my party ingredients elsewhere and was late setting up for a client. Also…do not think rush or 1hr delivery is reliable, they farm it out to 3rd parties who can just choose not to deliver and you have no recourse except to cancel and shop yourself. Walmart business doesn’t seem to run for businesses except their own. ### 1/5 — Canceled orders *2026-03-23, version 26.7.2* Every time I place an order it gets canceled! ### 1/5 — Worst Customer Support for No Service *2026-02-21* To summarize a long 14 months… I pay a lot for business +. I pay extra for express delivery. We have one car and I rely on this service. EVERY TIME I PAY EXTRA, the order gets “lost” between Spark and my local Walmart. Spark can choose to drop an order. Walmart can’t touch express orders. Regular customer service can’t help business plus accounts… Business plus closes early… Customer is left in limbo… ALL THE TIME. The store is no help. You can’t speak to Spark- unless they already delivered and you can’t ask the driver questions. It’s exhausting. We will not be renewing this service again. ### 1/5 — Tax exemption doesn’t work on app *2026-02-08, version 26.1* I am tax exempt but it won’t remove the tax from my order. ### 1/5 — Cancel order *2026-02-04, version 25.50* It keep canceling my order ### 1/5 — This app is awful *2025-09-21* I have removed it and re-added 3 times. It wasn’t letting me check in at the store for pickups and now it keeps saying technical difficulties when I check out. It doesn’t go passed me filling up the cart. I have had to go in and get my groceries, which is fine, but so inconvenient when you need to be at your business. I delete the app completely and when I add it back it is still jacked up. It doesn’t delete data at all. I have never hated a grocery app before. Kroger’s is amazing as is Publix. Get them to make yours. ### 1/5 — My *2025-08-02* I am extremely frustrated with Walmart’s service. Every time I place an order, there seems to be an issue—either the order gets canceled without a clear explanation or there’s no proper follow-up. Whenever something goes wrong, they always say, “Our team will reach out to you within 24 to 48 hours,” but I have never received a proper response within that time—or at all. What’s even more disappointing is that they take customers’ money immediately, but they don’t provide the quality of service we deserve in return. It’s starting to feel like they care more about taking money than delivering good service. I’ve given them chance after chance, but the experience keeps getting worse. Walmart seriously needs to improve its customer service, communication, and reliability. As a loyal customer, I am honestly fed up. ### 1/5 — Auto Cancel order *2025-05-25* It’s keep auto cancel my orders every time I order, I contacted Walmart two times and she forwarded that issue to upper management but never receive any response from them to resolve it. I love shopping Walmart that was my first store when I started shopping I don’t have issue with Walmart but the management is not taking the issues seriously taking so long to resolve it, they need to understand that we have to purchase it and if it’s not letting us to purchase it smoothly than how it will work. **Developer response:** Thank you for sharing your experience with us. For any Walmart Business related questions, please reach out to Care Team by clicking Contact Us at https://business.walmart.com/help. ## Most praised reviews (10 highest-rated) ### 5/5 — Online shopping *2026-08-07, version 26.27* I love the Walmart business app!! ### 5/5 — Works great *2026-07-20, version 26.25* It works great and allows me to order for my business while traveling. ### 5/5 — Pretty good service *2026-06-28* You can get pretty good deals here. Sometimes you don’t always get your order, but after a few orders you learned which ones to put in not all sellers are equal, but Walmart does their very best to provide. ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ *2026-06-25, version 26.21* Five Stars ### 5/5 — Print Toner *2026-06-24, version 26.21* Fast and easy check out! Thank you ### 5/5 — Business orders ?? *2026-05-22* We are limited to max=12. I really need 30 or 60. The limit makes me do multiple orders instead of just one order. Walmart stopped my buying stuff in store but they won’t buy in bulk for me to get 60 or even 30 of any item. Kinda crazy. If you can change me to 30 I’d be appreciative. Thanks ### 5/5 — App is helping children *2026-05-20* This app is working great with our tax exempt status for our board that supports children under CPS care in NE TX. This is helping us stay in our budget and quickly getting necessary items to very needy cases ### 5/5 — Easy Peasy! *2026-05-16, version 26.15* Walmart Business App is so efficient and flows with ease. Finally, they are catching up with the Sam’s Club App. ### 5/5 — Fast & convince *2026-04-29, version 26.13* Like it when its Fast & convince ### 5/5 — The pub @ Hoosier Inn *2026-04-10, version 26.9* awesome --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*