# Walmart MoneyCard® — user reviews

> 725 indexed App Store user reviews of Walmart MoneyCard® by Green Dot Corporation, rated 4.19/5 from 6,540 ratings.

- Source: https://appshunter.io/ios/app/walmart-moneycard/id6738166004/reviews
- App overview in markdown: https://appshunter.io/ios/app/walmart-moneycard/id6738166004.md
- Rating breakdown: 5★ 565 · 4★ 63 · 3★ 23 · 2★ 45 · 1★ 201

## What do users think of Walmart MoneyCard®?

Overall sentiment: negative

**Cons**

- 🐛 App doesn't work at all
- 🐛 App won't load
- 🐛 Can't access the app or money
- 🐛 App not working
- 🐛 New app has less features than the original
- 🐛 New app won't load
- 🐛 Difficult to use, missing features
- 🐛 Can't login to either app

**Commonly reported bugs**

- App doesn't work
- App won't load
- Can't access account
- Login issues

**Most requested features**

- Bring back the old app

## Newest reviews (16 of 725)

### 3/5 — Something changed

*2026-08-16, version 2.7.0*

Recently, I’ve been getting a message when I sign in, ‘Site Key Invalid’, apparently this is nothing to do with my password. It’s it’s an instability issue with their own capture, but identifier.
I’ve had this account for over 10 years and I’ve really enjoyed the flexibility and wide variety of Services. But this issue continues to when I need to unlock or lock my card. Or when I need to check my balance. This should really be fixed permanently fixed.

### 3/5 — Hit or Miss

*2026-08-15, version 2.7.0*

Not sure what’s going but, for the few months I have had to remove the app and download it again multiple times in order for the app to open

### 3/5 — Hail mary

*2026-08-15, version 2.7.0*

I've had nothing but problems with the new updated app…the old app worked much better…new & improved isn't always better😩😩

### 4/5 — Still needs improvements!

*2026-08-07, version 2.7.0*

After having this account with this company for more than five years now. It’s the worst I’ve seen it get. Just to share my latest discovery here you cannot access this app during the hours of 12:00AM and 6:00AM to check your balance. This is the latest version I have installed and it’s lacking a lot of features that made me stay…

### 2/5 — App issues

*2026-07-07, version 2.5.1*

The app is taking forever to load or sign me in. I have to keep using the website on chrome, but it forces me to use the app. I’ve uninstalled & re-installed the app several times as well. Please fix this issue.

### 1/5 — Freezes up

*2026-06-30, version 2.5.1*

You’re at freezes up will not let me sign in

### 4/5 — Works three fourths of the time

*2026-06-29, version 2.5.1*

I have to remove and re-download this app about once a month. It just keeps saying it’s loading and won’t open.

### 1/5 — What a joke

*2026-06-28, version 2.5.1*

The app never opens properly, and when you log in it crashes instead of letting you see your balance and information. The company forced you to replace an actually functioning app with a worthless one

### 1/5 — Useless App

*2026-06-28, version 2.5.1*

This app is becoming completely useless.  It only opens about every 4th or 5th time I try to use it.  It just sits eternally at the splash screen until I force it closes.  Regardless of how long I wait.  I’ve tried forcing a restart on my phone, closing and restarting the app, and closing all other background apps.  Nothing works.  Some days it just opens.  The last update was a totally new app, that didn’t even remove the previous app, and since then, this app has been garbage.  On top of that, they now require you to use a third party app to verify a check if you need to deposit one.  I wouldn’t recommend using this to anyone.

### 3/5 — Not satisfied

*2026-06-26, version 2.5.1*

Been using money card for over 5 yrs. Hadn’t had many issues before, customer service always solved issues BEFORE. Since last update to this new application I haven’t been able to access my account! Customer service has been of NO HELP at ALL! Called a total of 5 times already. Two service tickets opened and No solution. New changes to customer service and this new “update”application are terrible!

### 1/5 — Need help

*2026-06-23, version 2.5.1*

Every time I log into the app, it keeps saying I need to update but when I go to the app itself, there is no updates. I’ve already deleted the app and installed it multiple times and it’s still doing that.

### 1/5 — App randomly doesn’t open

*2026-06-22, version 2.5.1*

I have to go on to my computer because the app doesn’t work correctly constantly. I’m not home right now. I need to pay for something. I don’t know my exact amount of money. Transferring money is a genuine pain. MoneyGram takes over 4 days too aside from telling me it made the transfer 3 hours after making the money transfer happen directly to their bank account. How sad.

### 1/5 — Annoying

*2026-06-20, version 2.5.1*

Having to delete and reinstall the app every 2 weeks is becoming super annoying. If I don’t delete and reinstall it never loads! Fix the bug!

### 3/5 — App not loading

*2026-06-20, version 2.5.1*

Lately the app is a hit or a miss. Some days the app will not load and will not allow me to log in. Other times it work perfectly fine. But it is getting annoying everything it don’t work.

### 1/5 — So bad

*2026-06-18, version 2.5.1*

This new app change is making me want to close the card and never use it again and I have had the card since 2020

Edit: I am closing my account and recommend that if you are looking at the reviews as a reason to get this app DO. NOT. GET. IT!

### 1/5 — walmart debit card

*2026-06-17, version 2.5.1*

unable to use card NO one helps me to get resolution past 2 Weeks

## Most critical reviews (10 lowest-rated)

### 1/5 — No access to online services

*2026-08-11, version 2.7.0*

I haven’t been able to open the app on my phone in a week now. Which means I have no idea what funds I have available and am afraid to use my card for purchases if I don’t readily know what I have available in my account.

### 1/5 — Don’t recommend

*2026-08-10, version 2.7.0*

Definitely don’t recommend this don’t let you transfer money from the money card to a different bank , can’t even see your virtual card . When you need to take money out using the barcodes when you go to the Walmart to take it out it doesn’t let you . The representative they never know what they can do to fix the issue, I truly don’t recommend for nothing. In case of an emergency and need the money you will be stranded

### 1/5 — Shaking My Head

*2026-08-09, version 2.7.0*

App buffers but never opens.  I had high hopes for this debit card and app.  I even paid a $3 fee to drive to the store stand in line and load money on the card.  Now I can’t even see my balance. So disappointed!

### 1/5 — The old app worked fine.

*2026-08-08, version 2.7.0*

Update:  It’s been over 6 months now and I’m still unable to log in on the app.  My friends, Walmart employees, have the same issue.  Usually I can finally get in after a month of trying, but just can’t this time.

Update: Trying to log into my account seems to get more difficult with each update.  After multiple attempts I figured that maybe I was using the wrong password. The password reset doesn’t even work.  As far as financial apps go, this is the worst I have ever seen.  This is just as bad as every single card transaction being flagged as fraud.  I’m going to have to find an alternative.

### 1/5 — App glitches regularly

*2026-08-06, version 2.7.0*

Have not been able to log into the app since late 2025 despite multiple attempts to change my passcode and seeking help from customer service. Can log in through browser but app has been totally worthless for close to a year now.

### 1/5 — Bad update

*2026-07-28, version 2.7.0*

Since update around March 2026 you have to uninstall reinstall just to use the app maybe twice

### 1/5 — Bad customer service

*2026-07-18, version 2.7.0*

This MoneyCard is no good they have people with foreign accents at their call center you can’t understand who are rude, hang up on you and lock your card after you told them not to. Do not get this card service horrible

### 1/5 — …

*2026-07-15, version 2.7.0*

The old app was better this new one don’t ever load up or anything

### 1/5 — Useless

*2026-06-30, version 2.5.1*

Doesn’t work at all!!

### 1/5 — Doesn’t work; can’t get help

*2026-06-30, version 2.5.1*

This card will not link to any of my accounts. I got it for my kid to use while away for the summer, and it has been a horrible experience. I can’t get help online or in a Walmart store. The account is now negative due to the monthly fees. I had to open a separate bank account at a real bank for my teen to use. This card has made what should have been a simple process VERY messy.

## Most praised reviews (10 highest-rated)

### 5/5 — Great

*2026-07-29, version 2.7.0*

Excellent

### 5/5 — Walmart

*2026-07-22, version 2.7.0*

I absolutely love my Walmart card

### 5/5 — Awesome

*2026-07-22, version 2.7.0*

So far so good

### 5/5 — Love it

*2026-07-14, version 2.7.0*

Easy and very convenient

### 5/5 — Walmart Money Cards

*2026-06-09, version 2.5.1*

I’m tired of deleting and reinstalling my card cause it doesn’t go through it keeps searching

### 5/5 — Helpful

*2026-06-03, version 2.5.1*

I’ve been Using my WalMart Personalized Money Card for 5+ years and Continues to be my Basic Go Too for all my Cash and credit Type purchases.

### 5/5 — Deyvi

*2026-05-24, version 2.5.1*

Davis

### 5/5 — Walmart Money Cards

*2026-05-18, version 2.5.1*

I’m tired of deleting and reinstalling my card cause it doesn’t go through it keeps searching

### 5/5 — App Hardly Works

*2026-05-03, version 2.5.1*

Since the change majority of the time I can never check my account or do anything because right away at log in I error message “site key invalid.” No matter how I try to login. After many many years using this product I may have to go elsewhere.

### 5/5 — Always Walmart Money Card

*2026-03-20, version 2.5.0*

This Money Card Always has everything you’ll ever need in a debit card. Savings option, overdraft protection options. All the options of the major cards as I said, always Walmart MoneyCard.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
