# Walmart ReliOn Life — user reviews

> 51 indexed App Store user reviews of Walmart ReliOn Life by Walmart, rated 1.71/5 from 302 ratings.

- Source: https://appshunter.io/ios/app/walmart-relion-life/id1265714053/reviews
- App overview in markdown: https://appshunter.io/ios/app/walmart-relion-life/id1265714053.md
- Rating breakdown: 5★ 28 · 4★ 9 · 3★ 19 · 2★ 36 · 1★ 210

## What do users think of Walmart ReliOn Life?

Overall sentiment: negative

**Pros**

- 👍 Simple and easy to use
- 👍 Large numbers for visually impaired
- 👍 Syncs readings quickly
- 👍 Tracks numbers for Type 2 diabetes
- 👍 Works well by itself (meter)

**Cons**

- 🐛 App constantly resetting/losing data
- 🐛 Bluetooth connectivity issues
- 🐛 App crashes frequently
- 🐛 Requires frequent logins
- 🐛 No Apple Health integration
- 🐛 Lacks graphing and trend features
- 🐛 Cumbersome data review process
- 🐛 Inability to export data
- 🐛 Password reset issues
- 🐛 Inconsistent Bluetooth performance
- 🐛 Meter not staying paired
- 🐛 Incompatible with older iPhones
- 🐛 Poor customer support
- 🐛 Meter accuracy concerns
- 🐛 Basic functionality

**Commonly reported bugs**

- App constantly resetting profile information
- App resets all checks and requires re-selection of check types
- App closes when trying to sync readings
- App lost glucose readings
- Time does not sync with iPhone
- Meter is an hour behind
- App requires login every time
- Bluetooth communication stops working
- App crashes when syncing
- Meter not syncing with app
- No sync button on the first screen
- App has no updates for over a year
- Compact tester does not sync with app
- No way to print out results if doctor is not on the list
- No graphs to help with trends
- App reset and history gone
- Cannot log in after reset
- Internal server error
- Meter is removed from Bluetooth and cannot be added back
- App crashes constantly
- Loses Bluetooth connection
- App forgot user information
- Cannot register meter because it's already registered
- Bluetooth won't connect
- App closes when opened
- Sync fails every time
- Does not utilize Apple sign-on capabilities
- Requires password change every 90 days
- Requires sign-in every time
- Does not sync with Apple Health app
- Loses settings made on the reading
- Has to log in every time
- Lost recorded data
- Won't stay paired
- Meter doesn't stay turned on
- Not compatible with iPhone 6S
- Won't work if first two characters of serial number are entered
- Password vanished from saved location
- Motivators section not accessible to visually impaired
- Cannot export readings to a report
- App deleted old password
- Cannot recover password
- Cannot register meter
- App won't accept password
- Cannot reset password
- Bluetooth will not remain connected
- Phone and meter would not pair
- No way to pair later if initial setup fails
- Cannot log in
- Password procedure impossible
- Cannot reset password if forgotten
- Difficult to sync at first
- Won't sync when trying from settings
- App logged itself out
- Cannot log back in
- Cannot add meter because it's registered
- Could not sync meter to app
- Meter does not connect to iPhone

**Most requested features**

- Ability to set multiple blood sugar levels
- Way to export data in .csv
- Rebranding and linking with Apple Health
- Printable reports with dates and times
- Summary report showing in-range, hyper, hypo
- Sync with Apple Health
- Monthly reports of average levels
- Ability to print logs
- Graphing function
- More online support
- Option to sync numbers to Apple Health
- Fix accessibility issue in Motivators section for visually impaired

## Newest reviews (14 of 51)

### 2/5 — App Rating is Accurate

*2022-12-25, version 2.0.0*

I had to delete, re-download, and sign in again because the app lost the glucose readings. Also, the time does not sync with the iPhone to reflect the actual time of the glucose reading. My meter is an hour behind with no directions on how to fix it. You are better off buying the classic vs. the Bluetooth one because they have not fixed these problems.

### 2/5 — Very rudimentary, a missed opportunity for WalMart

*2022-07-27, version 2.0.0*

It syncs just fine with the ReliOn device, but that’s it. It does not sync with Apple Health. WalMart has done many things for diabetes management, but they missed an opportunity here. The companion website, Ark Health is where to go to see collected data and print it out for a provider. It’s OK, but Ark Health is not a well known name and is not mentioned anywhere in the app. 
There is no way to export the data in .csv for various databases or spreadsheets. As a CDE I think WalMart/Ark Health/ReliOn and do so much better by rebranding, linking with Apple Health and allow more data export options.

### 1/5 — Needs more functionality

*2021-10-01, version 2.0.0*

The app is basically worthless and just a gimmick to sell pricier meters with Bluetooth. You can only look back at the history through a calendar. You have to click on each date to see the readings. Very useful graphing and trend functionality is non-existent.  Cumbersome in the initial setup. To bad most people don’t see these reviews until after they bought the meter.

### 2/5 — No integration with apple health

*2021-08-18, version 2.0.0*

This app is really basic. There are not charts or graphs to have a quick look at your trends for the week/month, let alone for the day.  Also, looking at your history is a multiple click process, you have to go to the calendar, pick a day, look at it, then exit out of the day back to the calendar then pic another day.  There is no way just to swipe through days quickly.  Also, you have to go into each of the days to find what your results were. I believe there is supposed to be an indicator on the  calendar at the day level to indicate you are green (good) or red (bad).  However there are many day on the calendar view where it looks like you didn’t take any tests, but when you click on the day, it shows data.  It’s really annoying when trying to gain a quick idea of what your body is doing.  There is a place for taking notes on each day but no indication to which days have notes.  This with the very cumbersome process of reviewing individual days makes the app more trouble than it is worth.

### 1/5 — Needs major improvement

*2021-08-13, version 2.0.0*

I have had problems for last two months.  I even bought a new meter. Worked good first few weeks. Now can’t download readings. Won’t even connect today.  I have called support. They were to call back and never did. Fix app cause it’s junk. Tired of spending money I can’t afford. You guys are no help at all

### 2/5 — Only worked for a day and a half

*2021-08-13, version 2.0.0*

The app was really helpful at first as I just found out I’m diabetic and haven’t been able to get into the dr just yet. But I’ve only used it for about a day & a half before running into issues. I can’t log into the app, it’s having trouble connecting to the servers and is saying the issue is “internal server error”. What use is the app if it can’t be used for its purpose? It’s not my own connection, i’ve tried wifi and cellular, turned phone on and off. Just disappointing.

### 1/5 — Not impressed

*2021-08-13, version 2.0.0*

I started using because of the fact it would sync thru Bluetooth automatically.  It worked for one day.  Now I can only manually log readings.  This was the same as I was doing on another app which calculated my A1C as well.  This keeps removes the meter from Bluetooth and I cant add it back. It’s useless, not worth if you’re getting it for the Bluetooth auto sync feature save ur money and sanity.  I wish I had read these reviews before buying it.

### 1/5 — Just doesn’t work.

*2021-06-23, version 2.0.0*

App constantly crashes. Can’t sync. Loses Bluetooth connection. Have went through troubleshooting to reconnect Bluetooth and crashes every time. Reinstalled and got everything set up again and worked one time then back to crashing again.

### 1/5 — app forgot me

*2021-06-16, version 2.0.0*

Signed on and had been using it for more than a week then one day I have to put all my info and security and serial number back in to reset my password and after numerous tries I can’t. And I can’t do it over because my meter is already registered. I’m deleting this app.

### 1/5 — Why pay for this if Bluetooth won’t connect?

*2021-05-29, version 2.0.0*

Just get the meter without Bluetooth, in this day and age you can’t make this work yet? My Bluetooth connects to everything BUT this. Would be much nicer not to have to write the numbers down all the time, but it’s Walmart brand so I guess that’s what you pay for

### 1/5 — Don’t waste your time

*2021-04-23, version 2.0.0*

This is undoubtedly one of the most poorly executed apps in the AppStore. ‘IF’ you are able to get BT setup in the first place, chances you’ll be able to connect/sync are in the realm of slim to none. After successfully setting up the app (several times no less), I never got anther BT connection to the meter. From experience, less time/effort will be spent keeping a manual log than attempting to make this pile of crap work…

### 1/5 — Most useless app ever

*2021-04-04, version 2.0.0*

I should have checked the reviews before I purchased my ReliOn Premier Blu device I will be keeping the device which works great by itself, but the Bluetooth function is useless. I now wish I had purchased one of the ReliOn Premier cheaper models. I bought this to make it easier to enter my glucose meter readings into the Health app. Instead, it maintains its own walled garden and does not share the data with anyone. I have deleted the app after one use.

### 2/5 — Bugs

*2021-03-15, version 2.0.0*

App won’t even open. It closes out when I open the app. Called customer service they said it was a issue in the app that should be fixed Monday 😐 Wish I was told that before I bought it 🙄

### 1/5 — Will not sync

*2021-03-04, version 2.0.0*

I got this because I liked the idea of a Bluetooth syncing option. Guess I should have searched the app before buying. I have had to manually log each time so far because sync fails every time despite set-up was successful and my Bluetooth settings confirming that I am connected.

## Most critical reviews (10 lowest-rated)

### 1/5 — It works… but

*2023-05-01*

It works… but it is constantly resetting. Every time I check my blood sugar I select it and mark the areas needed to get rid of the yellow dot. I check my sugar again and do the same thing. When I open the app it reset all the checks and I have to go back in and select what each check was for whether it be a fasting check, before meal, after meal or other. I shouldn’t have to keep redoing it. If you tell me that I need to finish the profile to keep the changes, then I will tell you that’s just stupid since I don’t know what the day holds. Diet, activity, etc. Also, need a way to set multiple blood sugar levels. When setting for fasting checks the sugar level needs to be lower than an after eating meal level. If you set the level too low, you’ll be in the red almost all day. If there is a way to set multiple levels I haven’t found it. 

Update: I reduced the stars because it reset on me again today May 1, 2023. It is a waste of my time to continuously go through and remember what I wrote when I already wrote it and saved it. Not I have to try and remember later again what I wrote earlier because the app isn’t doing what it should. Please fix the reset issues.

### 1/5 — Worst app ever

*2023-01-04, version 2.0.0*

I bought this meter because i like the design and everything and I was thinking the Bluetooth feature was a plus. Well the app wouldn’t connect to the meter at first. Now every time I try to sync my readings the app just closes. It very frustrating and not at all worth the time. If I could give it 0 stars I would. Don’t waste your time with it

### 1/5 — Casper 68

*2022-09-20, version 2.0.0*

Definitely uninstalling and getting another app you have to login completely to even use it every single time I wanna record my blood sugar not log into a stupid app every five seconds I don’t even know if it works that alone makes it zero stars

### 1/5 — Feature Needed for Real Benefit

*2022-07-10, version 2.0.0*

Inability to export data in printed format is a real drawback.  Reports with trends are very important to condition management.  App is very basic.  Need at least the ability to print readings with dates and times.  Need a summary over report period showing numbers in-range, hyper, and hypo.  This is necessary to make the App of real benefit to user.

### 1/5 — No Bluetooth after a about a month

*2022-05-28, version 2.0.0*

Worked good for about a month then no more Bluetooth communication. Called and talked to customer service , they finally sent me a new meter. Then it quit working after about a month. Called back , went through the same routine with a rude lady and was basically told it’s my problem not there’s.

### 1/5 — Waste of money

*2022-05-01, version 2.0.0*

This product is a complete waste of money for me, the only reason I chose it was to automatically log and save my tests. Does not pair with apple - YOU SHOULD DISCLOSE THAT ON YOUR PACKAGING!!!! Because you cannot return these types of items I feel you are ripping people off on purpose. So I have a meter, and strips that are more money but I cannot use them with the app- WASTE! I would have bought the regular one but now I’ll buy a different brand because I don’t like what happened here.

### 1/5 — Horrible App

*2022-02-21, version 2.0.0*

Doesn’t sync with my meter. Customer service rep says there should be a sync button/option on the first screen called MyDay.   But There isn’t one !!!!  She couldn’t help much.  She didn’t understand why there wasn’t one !  Without the sync button,  I have to manually add my readings. No thanks. 
This is a Horrible horrible app !!!

### 1/5 — Lack of Functionality

*2022-01-09, version 2.0.0*

I purchased the meter to help me remember to log my numbers however the app is very limited in function beyond submitting numbers via Bluetooth. You can see averages for days or months. It does not have the ability to connect with the Health app in iPhone which would at least be good to show averages. It appears there have been no updates on the app in over a year which is disappointing, especially coming from Walmart. Please update the functions as this would probably generate more sales.

### 1/5 — Very basic

*2021-11-14, version 2.0.0*

I got the compact tester and didn’t realize that it doesn’t sync with the app. I have to enter everything manually! Also there is no way to print out your results if your doctor is not on the list!! There are no graphs to help you with trends. Come on Walmart… at least upgrade and let us print out our numbers!!!

### 1/5 — App and meter both junk

*2021-10-02, version 2.0.0*

Don’t waste your time or money. App and associated meter are both junk. IF they connect, most of your data doesn’t transfer. You still have to manually edit your log. For me, my readings are all over, even within a very short time frame (438, 124, 347, then 266- all within an hour and with no interventions. Considering I have a medical background, this points to an inaccurate device)

## Most praised reviews (10 highest-rated)

### 5/5 — So far so good! Simple and Easy.

*2022-03-16, version 2.0.0*

This is exactly what I need. No frills. No Extra Crap. Just my readings saved daily and then reviewable across months. No diet or calorie counting. It’s not designed for all that. I just need to track my numbers for Type 2. Thank you.

### 5/5 — WonderfulApp!

*2021-10-16, version 2.0.0*

The fact that I have a meter that can sync to Bluetooth is WONDERFUL! I love this app! What I love about this app is I can sync the readings so quickly! I am able to look at my history and can keep an eye on my low blood glucose issues! A lot of people don’t like this app for various reasons! I love the app for my specific reasons! I use a ReliOn Premere Blood Glucose monitor. I have severe vision issues, and am
Classified as legally blind! I love this app, because I am able to see the large numbers on the meter, and on the app! Thank you all so much.  Thank You!!!

### 5/5 — It’s More Accurate

*2020-04-23, version 1.3.0*

Just started using this app with the Relion Blu meter. It took a few times to get Bluetooth to work, so only use the 12 characters when adding the serial number to link to the app. The first use I took one sample and used both meters, my old was a relion prime. The Relion Blu was 121 and the prime was 143. So the Blu is more believable with the way my sugar/diet runs, which is why I suspected I need a new meter. Thank You!

### 4/5 — Motivators section not accessible to the visually impaired

*2020-05-15, version 1.3.0*

The app is useful and lets you log a lot of information. I had some problems with the bluetooth at first but now everything works fine and I don't  seem to be having problems with the bluetooth. I'm having problems adding motivators to the My Day section of the app. Every other part of the log works fine except the Motivators section. It isn't accessible if you have VoiceOver on. VuiceOver is the screen reader built into iOs devices for the blind and visually impaired. Please fix the accessibility issue in the Motivators section of the app. The inaccessibility of the Motivators section with VoiceOver should be fixed because accessibility is a right, not a privlage. I have the right to have access to the Motivators section of the app, just like any other person. Please fix this.

### 4/5 — Useful and simple

*2019-10-20, version 1.3.0*

Had difficulty syncing at first, but synch works fine from within the app.   Won’t synch when trying from settings.  Could use graphing function and more online support.  
All in all, it’s a simple way to record multiple readings a day and then down loading them to computer every once in a while to manipulate and visualize the data.

### 3/5 — Bluetooth crashes app and meter

*2022-04-20, version 2.0.0*

Bluetooth from this meter to your phone is a nice touch . Unfortunately after the new apple updates it crashes the app on my phone and the meter when it syncs . 

App really needs an update and stability improvements for new iOS .

### 3/5 — Lost password

*2021-10-14, version 2.0.0*

I cannot get the forgot password to work and reset my password.  Nothing shows to go anywhere else or choose any other pages.

### 3/5 — What happened?

*2021-08-13, version 2.0.0*

I have been using this for over a year with no issues until this morning. I opened app and everything changed! No sinc button and my history was gone. I uninstalled app and reinstalled it, can’t log in, get error messages.

### 3/5 — Average

*2021-06-28, version 2.0.0*

Would be useful if the readings would just automatically pull over into app instead of having to enter everything. Also would be nice to have monthly reports of average level. I would also suggest there to be a way to print off your logs for those of us who’s Doctors can’t be linked to receive our levels. This way we can print them and take into our appointment.

### 3/5 — Could use some improvements

*2020-02-07, version 1.3.0*

It was very easy to get phone to connect with meter. I had no problems syncing either. It would be nice it the app would send the information to the Apple Health app like other apps do.

This app does not have a graph of any kind. It would be nice to see daily, weekly and monthly data on graph and even averages.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
