# Walmart2Walmart — user reviews > 35 indexed App Store user reviews of Walmart2Walmart by Ria Envia Inc., rated 4.90/5 from 3,125 ratings. - Source: https://appshunter.io/ios/app/walmart2walmart/id1612148029/reviews - App overview in markdown: https://appshunter.io/ios/app/walmart2walmart/id1612148029.md - Rating breakdown: 5★ 2,912 · 4★ 126 · 3★ 26 · 2★ 11 · 1★ 50 ## What do users think of Walmart2Walmart? Overall sentiment: negative **Pros** - ⭐ Excellent service - 💰 Reasonable and affordable costs - 🚀 Quick and effortless transactions **Cons** - ⏱️ Slow processing times - 🔒 Security issues and holds placed on funds - 🤖 Poor customer service and communication - 🚫 Unreliable and inconsistent service **Commonly reported bugs** - Accounts being locked out for unknown reasons - Transactions being canceled or delayed without explanation **Most requested features** - Improve instructions and user guidance - Expand service to more countries like Canada ## Newest reviews (11 of 35) ### 1/5 — Never use this app!! *2024-07-05* One of the most crooked apps ever!! Walmart should be charged with fraud. They took $700 from my wife and then told the receiver they had to wait hours the money never came.! Do not use this app. It is very corrupt. Walmart says that they use a third-party and the third-party just makes excuses for where your money goes. ### 1/5 — Don’t use this app *2023-08-10* I needed to send money to my sister who is vacationing out of state. I downloaded this application, entered all of my information, and debit card info. I transferred the money to my Sister and got the confirmation, transaction number, and pin. The funds were immediately “held” from my bank account, then 10 minutes later I got an email saying that my transaction had been cancelled(by Ria)due to it being “suspicious.” It also stated that if I tried to place any other orders, those orders would be immediately rejected. All of my information was correct, they held the funds in my bank account, so what was the reason for this? I have no idea, this is supposed to be a money transfer service right? By the way, the funds have still not been released back to my bank account. BEWARE of this service! **Developer response:** We’re sorry for the inconvenience. I know how frustrating that must be and keeping your account safe is our number one priority. You can contact customer service at us_support@riamoneytransfer.com and they will be able to resolve the issue for you. ### 1/5 — Worst app ever. *2023-07-26, version 3.33.75* Worst app ever. I spent all the time to set up this stupid thing thinking it works the same as Walmart to Walmart online. Nope. My disabled uncle had to get a ride to pick up the money only to be told there was a hold on my money that had already been taken out of my account. They said he had to wait 6 hours…instead of the normal 15 min. So I told them to cancel it and I would I re-send it in Walmart.com. Of course my money didn’t deposit right back into my account. So now I’m out double the money until I get refunded as much as 2-4 days from now. Convenient? Not at all. Total nightmare! I’m uninstalling this useless app ASAP Want another funny issue. When writing a one star review the app doesn’t allow my typewriter letters to pop up. I had to clip and paste this from notes in order to write a complaint. Nice touch! ### 2/5 — Doesn’t work between Canada and United States *2023-07-13, version 3.33.75* I added this app so that I could send money to my son and my daughter and you have absolutely no way to send it to Canada. I live in the US my kids live in Canada. You have all kinds of foreign countries, except Canada your neighbor. So you’re getting a two star rate I think it’s a great idea. Unfortunately, you’ve added countries that nobody cares about. ### 1/5 — First Time Using the App and it s a Failure *2023-07-09* I sent money through the app and when the recipient went to collect the money the system said the money was already paid out. I call customer service and was told they have to investigate, which can take up to 10 days, and they need a copy of recipient’s ID. I need my money back. **Developer response:** I would like to look more into your complaint, would you please send me a message at us_support@riamoneytransfer.com? I look forward to hearing from you soon. ### 1/5 — Stay clear of this Scam ! *2023-06-29, version 3.33.75* Do not use this app they scam you out of your money then ask you for endless personal documents and never send the money. ### 1/5 — Trash *2023-06-24* Would not send had to cancel and get a refund went through a verification process of my identity could not understand there customer service person was trash service **Developer response:** We’re sorry to hear about your experience. Could you please send your details along with the order number to RiaSupportTeam@riafinancial.com so that we can help you? Thank you. ### 1/5 — . *2023-04-08* I didn’t like that it only gave me the option to send the money to BodegaAurrera I gave it a try I was sent to 3 different cashiers because they didn’t have the amount was getting frustrated and was told that they could on another cashier and I told my wife to ask before we even forming on the line because I wasn’t going to form again to be told that they couldn’t i always send money from Walmart there they give you many options but on this app you only get 1 option I usually always sent to Elektra I never have trouble there. **Developer response:** I apologize for the bad experience with our app and I would like to look more into your specific issue. If you are available to provide more details, please e-mail us at RiaSupportTeam@riafinancial.com. ### 1/5 — Pésimo servicio *2023-03-16, version 3.33.75* En México en los WALMART a mi papá le hacen brincar de caja en caja para recibir mi dinero porque no saben o no pueden y termina en el área de paquetería y servicios pues disque ahí sí y nada. ### 1/5 — Bad login experience and I my order was getting declined *2023-02-10* I created the account, my first order was declined with a very general email response on why. I was locked out of the account. And the verification codes didn’t work. Tried that 5 times. When I called the customer service numbers listed in the emails I kept getting transferred. 4 times total. And still no sign of resolution. Pretty bad experience ugh **Developer response:** We’re sorry to hear about your experience. Could you please send your details along with the screenshot of the problem to RiaSupportTeam@riafinancial.com so that we can help you? Thank you. ### 1/5 — Worthless *2023-01-23* On my first login attempt after setting up my account, it informed me that I made too many login attempts and would need to reset my password. Deleted the app and don’t plan on reinstalling it again. Horrible coding errors don’t deserve a reward. I’ll send via Western Union. **Developer response:** We’re sorry to hear about your experience. Could you please send your details along with the screenshot of the problem to RiaSupportTeam@riafinancial.com so that we can help you? Thank you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t bother using Chat box *2026-07-10, version 3.98.16* Just a nightmare. If you want to pull your hair out, curse and swear use this app. ### 1/5 — Bamboozled *2026-05-14, version 3.94.1* Doesn’t tell you it will take days when using bank information until the end so be warned ### 1/5 — Worst service in the business *2026-03-12* I actually did not know there were services this bad out there. I have no idea how they can have almost a five star rating. The process is extremely slow. It took one full day just for them to request the transfer from our bank. After the request was made Ria keeps it held back for four days until they release it to the person that’s being sent to. I would not recommend this service to anyone and will not use it again myself. ### 1/5 — Almost 7 hrs and still hasn’t gone through *2026-01-03* Sent a transfer at 8:57am, by 3:51pm still not available. CS says it will be available today but don’t know what time. Don’t waste your time with this app. ### 1/5 — Pesimo *2025-11-13, version 3.42.178* Pesimo servicio envie una transferencia de 50 dlls a mi abuelo y la pusieron en revison me comunico por chat y me transfieren con un agente me dice que mi transferencia ocupa unas preguntas y me han marcado pero no contesto que marque yo asi que llamo y cada que marco me dicen que si ocupan algo me llamaran, llamada que nunca llega y tampoco quieren regresarme mi dinero de verdad que pesimo servicio tienen y todo por $50 dlls ### 1/5 — Not useful, complete waste of time *2025-11-04* I went to send $115 to my friend. Transaction in progress, then canceled with no notice or explanation. Started another transaction. After waiting 25 min, longer than the advertised 15 min, I chatted with cust service in the app. Said the transfer was in review and that shouldn’t take longer than 2 hours. After 2.5 hours I entered the chat again. Rep said was escalating. After another hour transaction canceled w/no explanation. Went back into chat, was told I need to call the fraud department through cust service. Called and they were closed for the day. Called the next day and was transferred 6 times over 45 minutes, until they transferred me back to the original phone tree! At that point I hung up. Completely useless waste of time and effort. Would give negative stats if that was an option. ### 1/5 — 3 business days to transfer *2025-07-12* I thought this was instant. It takes up to 3 business days. What was most upsetting is customer service told me it would take a few minutes and to check my email for verification. So if you need money fast, this is not the app. ### 1/5 — Warning..Don’t Use *2025-07-01* I used this app to send money to a friend in Omaha Nebraska and Walmart store #4138 refused to let her pick it up. Said she needed her information on file even though she had a valid drivers license with the correct name and also the pin and order number for the money transfer. Would not recommend using them ever. What should have been an east transaction turned into a nightmare. I finally called and requested a refund 😡 ### 1/5 — Slow Processing Time *2025-03-18, version 3.42.178* Even though they took out my money from the bank, the person I intended to send it to cannot pull out the money. It’s been more than 5 days now. ### 1/5 — Hold placed for no reason *2024-08-24, version 3.42.121* Money placed on hold for no reason ## Most praised reviews (10 highest-rated) ### 5/5 — Fast Service & Affordable *2026-08-08* The fee applied was only $15! Great app to send cash fast to family. Will definitely use again’ thank you! ### 5/5 — Most convenient *2026-03-03* Most convenient app I own. Think about it. ### 5/5 — a+ *2026-01-30* Very fast transfer, thanks ### 5/5 — Segura y rápida! *2025-02-04* Es hasta ahora la app más útil y el servicio que mejor paga las remesas! ### 5/5 — Excellent way to Send Money *2023-10-29* I have had a chance to use the Walmart2Walmart service now a half dozen times and I have to say that the process is very user friendly and safe. I haven’t had any negative issues with recipients not getting there money and the transactions are quick and effortless. ### 5/5 — Excelente servicio *2023-10-01, version 3.42.64* Estoy muy contenta con su serví porque este es mi tercer envío y ha sido una atención excelente . La entrega ha sido rápida y sin ningún contratiempo, los costos de la transacción son razonables y accesibles. Anteriormente estaba batallando con el otro proveedor de servicio . ### 5/5 — Great rates and convenient *2023-03-28* I strongly suggest to try Walmart2Walmart money transfer app powered by Ria to send money to loved one’s in the US, Puerto Rico and Mexico! Download today! **Developer response:** Thank you for your review! We love hearing from our customers and really appreciate feedback. ### 5/5 — Walmart2Walmart powered by Ria Money Transfer app *2022-07-19, version 3.33.75* Easy to use, affordable rates and convenient way to send money transfers to my family. ### 3/5 — A little confusing. *2024-04-30* Needs better instructions related to what to expect as you work through the app. Like have the recipient’s phone number and identification information on hand before beginning your transfer. ### 3/5 — Locked out *2024-01-16* I’ve used this app for years now and now my account is locked out. Not even customer service knows why. Very strange since I can’t log in to even get a reference number --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*