# Wanderu: Bus & Train Tickets — user reviews > 256 indexed App Store user reviews of Wanderu by Wanderu, Inc., rated 4.70/5 from 5,632 ratings. - Source: https://appshunter.io/ios/app/wanderu-bus-and-train-tickets/id962532589/reviews - App overview in markdown: https://appshunter.io/ios/app/wanderu-bus-and-train-tickets/id962532589.md - Rating breakdown: 5★ 4,972 · 4★ 351 · 3★ 47 · 2★ 36 · 1★ 226 ## What do users think of Wanderu? Overall sentiment: negative **Pros** - 🚀 Easy to use - 💡 Convenient for ground transportation - 👍 Comprehensive search options - 🚀 Fast booking process - 👍 Affordable prices **Cons** - 🐛 Buggy app with crashes - 🔒 Poor customer support - 🐛 Inaccurate schedule information - 🔒 Difficult to get refunds - 🐛 Unreliable booking confirmations **Commonly reported bugs** - Login issues - Incorrect ticket information - Booking process glitches - Syncing problems between app and website **Most requested features** - Google/Apple login integration - Ability to save payment information - Real-time trip status updates - Improved filtering and sorting options ## Newest reviews (11 of 256) ### 3/5 — Login required to check my tickets? Annoying *2026-06-15, version 7.1.0* This is my go-to app for transportation and it’s great otherwise but if I even visit another menu I’m prompted with the login screen upon returning to the Tickets menu. It seems there is no memory of your credentials, very frustrating having to sign in every single time I want to view my tickets ### 5/5 — Good *2026-05-31, version 7.1.0* I take this bus every weekend from NY to DE. It’s a cheap bus but the only thing I would complain about it’s the seats but beside everything it’s good. ### 5/5 — Super Convenient *2026-05-25, version 7.1.0* Quick, easy, and very efficient. Great to have ALL bus carriers and trains in one place. I use this all the time. ### 5/5 — Great user experience *2026-04-27, version 7.0.1* Navigating the app to book a trip was super easy. Booked round trip from N Virginia to NYC. ### 5/5 — Wanderu *2026-03-30, version 6.5.1* It’s the app that gives me all the options i need and provided great customer service ! ### 5/5 — Reliable *2026-03-26, version 6.5.1* I have been using this app for years to travel via bus on the east coast. I have always found the best prices and I like how it can filter via location. Grateful. ### 5/5 — Just perfect *2026-03-19, version 6.5.1* Always use it to book my bus or train trips. Thank you! ### 5/5 — cool beans 🌝🌝 *2026-03-17, version 6.5.1* fast & easy to use with cheap tickets ### 5/5 — Awesome *2026-03-06, version 6.5.1* Awesome ### 5/5 — The best app for travel *2026-03-05, version 6.5.1* I travel a ton for work purposes and this app saves time and hassle of finding busses, especially multiple carriers are required. 10/10 recommended. ### 5/5 — Recommend *2026-02-21, version 6.5.0* I highly recommend this app. I use it all the time and even though I try out different websites because I think maybe those would be better, but instead Wanderu is the best and I really like using it. ## Most critical reviews (10 lowest-rated) ### 1/5 — The app sucks *2026-08-16, version 7.4.0* Cannot reset password because app doesn’t send me the reset email. Did not send me QR code for the tickets either, and drive was rude af. ### 1/5 — Repeatedly charges, but runs into errors during confirmation. Very Sus *2026-08-10, version 7.4.0* App has no problem logging me in, selecting a trip and going through checkout. After charging me there’s a repeated confirmation error. I wouldn’t recommend; support is also virtually impossible to get in contact with. ### 1/5 — sucks *2026-07-20, version 7.2.1* the ppl are rude asf ### 1/5 — No good *2026-06-20, version 7.1.1* Scam site for sure ### 1/5 — I can’t sign in my account *2026-06-08, version 7.1.0* ☹️☹️☹️ ### 1/5 — Cannot log in on web or app *2026-04-20, version 7.0.1* I’m stuck out of my account. At least I have confirmation emails, but I will not be relying on Wanderu in the future. ### 1/5 — Bought Ticket Never Received it *2026-04-06, version 6.5.1* Bought a ticket on the platform and never received it. Had to go directly to Flix and repurchase the ticket again ### 1/5 — Aful support and App *2026-04-03, version 6.5.1* I bought a tickets on the site. Paid for them in full. I have not received any tickets to my email. I called support team, they told me that they can send me tickets while the transaction is in pending status. Now it is approved and I still haven't received any tickets!!! Please send me my tickets!!!!!!!! Oh, and I can't register or log in to the app!!!! ### 1/5 — driver behavior like crazy!!! *2026-03-26, version 6.5.1* This is really frustrating. My bus was scheduled for March 26th at 11:30 AM. I asked the driver if it was the correct bus and showed him my ticket, but he behaved very rudely. It was honestly shocking. How do you keep people like this employed? This is America, not a place where people should be treated like that. He let everyone else on easily, but he asked me for my name three times without any reason. I kept telling him to check my ticket, but he still gave me a hard time. It was a very frustrating experience. ### 1/5 — It sucks *2026-02-17, version 6.5.0* Scam. Not user friendly. Scammed twice ## Most praised reviews (10 highest-rated) ### 5/5 — Where Booking is better: *2026-08-21, version 7.4.0* Wanderu not only makes booking easy but it makes for affordable travel easy check in and instant rewards. Even when I need to book short trips!! I love wanderu ### 5/5 — affordable & reliable *2026-08-09, version 7.4.0* smooth and easy booking experience everytime! user interface is great ### 5/5 — Quick and simple *2026-07-27, version 7.3.0* Amazing how easy and simple is to book a trip with this app. I was with my girl preparing dinner and we could find and buy it in less than 10 Minutes. Awesome! ### 5/5 — Cute Easy *2026-07-03, version 7.2.1* It was so easy to use the app, didn’t need to create an account, it automatically gave me a discount when paying!! Definitely will use again ### 5/5 — The best *2026-07-02, version 7.2.1* I definitely apologize to Wanderu those guys definitely delivered I was wrong 😑 ### 5/5 — Great for east coast travel *2026-06-30, version 7.2.0* Love the app and website for getting around the east coast ### 5/5 — Convenient *2026-06-23, version 7.1.1* Love this app ### 5/5 — I like fun *2026-06-17, version 7.1.1* Always with a fun or med. ### 5/5 — Genuinely the most helpful app *2026-06-10, version 7.1.0* I’ve used Wanderu for 10 years. It has helped me many times to get to several places from Philly, DC, NY, Virginia, Boston, etc… Easy to use and super helpful! ### 5/5 — Easy to Book *2026-06-06, version 7.1.0* Very seamless trip booking ! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*