# WapTrack — CRM, bookings & messaging

> CRM, bookings & messaging (iPhone/iPad app by DEXMAQUINA TECNOLOGIAS.)

- Source: https://appshunter.io/ios/app/waptrack/id6770123831 (this page in markdown: same URL + `.md`)
- Developer: [DEXMAQUINA TECNOLOGIAS](https://appshunter.io/developer/1896717231)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 16.4 · 59 MB
- Languages: Mexican Spanish
- Released: 2026-06-14
- Data updated: 2026-09-20
- User reviews in markdown: https://appshunter.io/ios/app/waptrack/id6770123831/reviews.md

## What is WapTrack?

WapTrack is the multi-channel AI platform for any service business: from solo professionals to enterprises with hundreds of agents. Centralize WhatsApp Business, Telegram, TikTok, embeddable web forms and your own APIs into a single inbox, with a 24/7 AI agent, appointment booking, Stripe payments and CRM. Replaces three or four tools with one.

KEY FEATURES

• True multi-channel: WhatsApp Business, Telegram, TikTok Messages, embeddable web forms and your own API to connect any system. A single conversation crosses channels without losing context.

• Multi-agent shared inbox: share channels across your team, assign conversations, transfer across queues, write internal notes with @mentions and mute noise. Granular roles and permissions for large teams.

• Conversational AI agent: configure an assistant with a custom persona for your industry. Answers questions, books appointments, reschedules, cancels and looks up services. Ready-made templates for multiple verticals.

• Visual flows with interactive menus: build welcome menus with native buttons and route each option to a different branch (AI, human, static info). Conditional logic, variables and incoming webhooks.

• Built-in agenda: day and week views, check-in/check-out, automatic reminders and CSAT on close.

• Stripe payments: collect from the chat or from the appointment by generating a payment link. Track status, refunds and subscriptions.

• CRM with smart search: contacts, deals, pipelines, labels, segmentation, accent-aware search and custom fields.

• AI insights: auto-summary, sentiment analysis, reply suggestions and AI Compose to rewrite, shorten, adjust tone or translate your drafts.

• Personal reminders and scheduled messages: pings you when a customer hasn't replied, schedules sends outside business hours.

• Export to PDF and share via AirDrop, Mail, Files or any system app.

• Push notifications for new messages, mentions, assignments and reminders.

• For enterprises: configurable SLAs, real-time supervision with KPIs, documented REST API, integrations with Google Calendar, e-commerce (WooCommerce, Shopify) and dedicated support center.

WHO IS IT FOR?

Any service business that converses with customers and needs to organize those conversations, book appointments or collect payments. From a solo professional to enterprises with thousands of daily conversations.

SUPPORT

• Help: https://waptrack.app
• Privacy: https://waptrack.app/privacy
• Terms: https://waptrack.app/terms


## Version history (last 3 releases)

### 2.48.0 — 2026-09-06

New native WapTrack app: faster, with instant notifications.

• WhatsApp inbox with quick replies, internal notes, location and voice notes.
• Bookings: create and reschedule appointments, classes with capacity and reminders.
• CRM: contacts, companies, tasks and sales pipeline.
• Point of sale and payments from your phone.
• AI agent and guided flows that reply on their own.
• Home screen widget and Face ID.

### 1.16.0 — 2026-06-15

• Crea tu cuenta directamente desde la app: con correo, Google o Apple.
• Inicia sesión con Apple y con Google.
• Configura tus servicios desde la app: agrégalos, edítalos y elimínalos.
• Mejoras de diseño en el acceso y correcciones varias.

### 1.13.3 — 2026-06-14

No release notes.

## More apps by DEXMAQUINA TECNOLOGIAS

- [Bookiva](https://appshunter.io/ios/app/bookiva/id6772692157)
- [Político Digital](https://appshunter.io/ios/app/politico-digital/id6776233342)

All apps by DEXMAQUINA TECNOLOGIAS: https://appshunter.io/developer/1896717231

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-20.*