# War and Wit — user reviews

> 95 indexed App Store user reviews of War and Wit by uCool, Inc., rated 4.31/5 from 364 ratings.

- Source: https://appshunter.io/ios/app/war-and-wit/id1490806308/reviews
- App overview in markdown: https://appshunter.io/ios/app/war-and-wit/id1490806308.md
- Rating breakdown: 5★ 269 · 4★ 31 · 3★ 12 · 2★ 11 · 1★ 41

## What do users think of War and Wit?

Overall sentiment: negative

**Pros**

- 🚀 Fast and responsive gameplay
- 👍 Engaging and challenging gameplay
- 🎨 Visually appealing graphics

**Cons**

- 🐛 Frequent crashes and glitches
- 💰 Overly aggressive monetization
- 🕰️ Slow development and lack of updates
- 🤖 Poor customer support and communication

**Commonly reported bugs**

- Disappearing in-game items and progress
- Login and server connection issues
- Broken or non-functioning features

**Most requested features**

- More game modes and content
- Improved stability and performance
- Better F2P progression and rewards

## Newest reviews (16 of 95)

### 2/5 — Kinda fun, but unbalanced and messed up

*2021-09-10, version v0.0.97*

They copy a lot of other popular games features, but really unbalanced and getting worse instead of better with time

### 1/5 — Not working

*2021-09-05, version v0.0.97*

This app is not working.

### 1/5 — No confidence

*2021-09-03, version v0.0.96*

There is little to no support with this app. Glitches can also get your account banned through no fault of your own. Don’t use it and don’t spend any money on it because you will just be pissing it into the wind.

### 2/5 — Out of service

*2021-09-02*

I have been out of service for the past week following the glitch that rewarded diamonds with each restart.  iOS requires frequent reloads since the last game upgrade.

**Developer response:** Dear player. We are really sorry about the issue you are facing! Please kindly provide me in-game id so that we can check the issue in detail? Thanks for your patience.

### 4/5 — Level 7

*2021-08-29, version v0.0.96*

Great game but level 7 hasn’t unlocked for some reason?
Still not open?? 
And the support just takes you to a incomplete page????

### 2/5 — I hate updates

*2021-08-27*

Every time we have an update something always goes wrong and something is always taken away. This last update took over 2000K of my diamonds that I had saved up! This is not fair. Why bother playing if everything is going to be taken away from you? Now I can’t even connect to the server to play! Ugh!!!

**Developer response:** Dear player. We want more detail to figure out the issue, so could you please kindly contact our support? They will try their best to solve it as fast as possible. Thanks for your patience.

### 1/5 — Big Daddy J

*2021-07-26, version v0.0.89*

I enjoyed this game until they decided to update it ! Lost all of my progress & started me over @ the beginning. Don’t waste your time downloading it ! It’s not even worth the star it makes you put in. Update spent $50 bucks to upgrade a new hero that was promised to be gold & 3 days & $15 bucks later still no upgrade just another hero I can blow $ @ what a waste
As of 7/26/21 cannot play game after last update . Nothing will open just locks up .

### 3/5 — Great game - when it works

*2021-07-26*

It’s a really fun game, but they need to hire developers who can keep it running. There are always glitches, and I put up with those, but I haven’t been able to get into the game since I updated 4 days ago. I get a blank white screen, it never loads…

### 1/5 — After last update won’t work

*2021-07-24, version v0.0.89*

The game was fun and a combination of match 3 and puzzles but after this last update I can collect iron and that’s it the game is totally frozen when you go to the company help page from the App Store it is the same frozen page.

### 1/5 — Game not working well after latest update

*2021-07-24, version v0.0.89*

Game is not working well after latest update.

### 1/5 — New update ruined what was a decent F2P game

*2021-07-23, version v0.0.89*

With the newest update 7/22/21. There are no longer ways for F2P players to gain gems or attain the highest level of the daily missions. It appears the company has switched to a full pay to win mode and regardless of the amount of time a F2P player plays they will not be able to get decent enough units to compete. So long war and wit.

### 1/5 — アプデのバグがすごい

*2021-07-23*

今回のアプデでなんにも出来なくなってる。
メール画面でアイテム受け取りボタンを押すと、トップページに戻される上に全てのアイコンやボタンが消える。
せっかくずっと続けてきたのにやる気なくす。

**Developer response:** Dear player. We are really sad to hear about how this situation has impacted your overall experience with our game. Please kindly contact our support and they will help you.

### 1/5 — Developers responses

*2021-07-10, version v0.0.81*

The gameplay of the game is, fine it’s at most what you would expect from a game which is generic.

When looking at reviews for this game, they were mixed but one thing I did notice was the copy and pasting of developer responses
I am very disappointed in how you handle the problems that people are having, I think this shows how much effort you put in customer support.

### 1/5 — Worst app

*2021-06-24, version v0.0.81*

Horrible

### 2/5 — Glitches galore

*2021-05-18*

No support for iOS players.  You’ll have to shut down several times during game play every time you play.  I’ve created several artifacts in game to have them disappear afterward.  Upgrading buildings will sometimes cause additional glitches to the rest of your castle. Upgrading guards gives a failure notification. 
Reading the reviews this is a common occurrence along with the incredible amount of pop ups to spend real money.  That being said, it’s a standard match 3 game with pretty graphics. Download at own risk and don’t bother spending real money on it.

**Developer response:** Dear player, we are sorry for your game experience. Could you please kindly provide me in-game id for further checking? Thanks for your support.

### 1/5 — War and Wit

*2021-03-28*

Haven’t been on the game in a week or two. Apple had a system update last week. Tried logging into game today and all that loaded was a white screen. Reset numerous times with same results.
The game has had numerous glitches since I began playing last year. I would give zero stars if possible. Disappointed gamer.

I’m not sure who does the math for the average rating. With my 1 star added to the rest thats 28 ratings. 15- 1 star, 4- 2 star, 5- 3 star, 2- 4star and 2- 5 star, total of 56 stars divided by 28 reviews equals a rating of 2.......not 4.6. Deceptive practice to get people to believe it’s a solid game.
The proof is right there, 19 reviews of 1 or 2 stars.!!

**Developer response:** Dear player. For your screen issue, please kindly contact our support and our team will check it. And we will try our best to improve the game. Thanks for your support.

## Most critical reviews (10 lowest-rated)

### 1/5 — Dead game

*2023-11-01, version v0.0.99*

Devs Ucool bailed on this game. No updates, No response.

### 1/5 — Not maintained

*2022-12-09, version v0.0.99*

This game appears to have been abandoned by the producers.  There have been no upgrades or changes in over a year. I can not recommend playing this game.  If you do play, do not waste your money on it.

### 1/5 — You got to be kidding

*2022-08-27*

The developer turned the game into a cemetery. There are no mines to get resources from. There are very few events and they are basic. This game is for all intent dead and until someone revitalizes it, not worth playing. If you want to upgrade things quickly, you can still buy some things but they are WAY OVERPRICED.

**Developer response:** Dear player. 😞 I understand your feeling since I am a player too. Network issue could make me depressed. Could you mind provide me in-game id so that I can pass it to our technical team to check it? Thanks for your patience.

### 1/5 — No more update???

*2022-04-27*

No more update for this game for 7 months, your team want to give up it?

**Developer response:** Dear player. We appreciate you taking the time to write. We are always striving to improve the game and your opinion is important to us. Thanks for your support.

### 1/5 — Great game but……

*2022-03-25, version v0.0.99*

The developers have begun to reduce the functionality of the game, lots of features have been switched off, resources are no longer available on the world map. There have been no updates for over 6 months. I think one of their other games are more lucrative!!!!

Update
So following the developer response, I contacted support, nothing changed in the game, support basically said they can’t help and are forwarding my emails to the developer. It is now impossible to train hero’s as items you need you get from harvesting from the world map, where there are now no resources.

Players are all saying the game is being switched gradually. Functionality being removed, I would not recommend to new players anymore.

### 1/5 — Fraud company

*2022-02-24*

Uncool your game is a joke. No event, no updates, no customer service to answer questions/concerns, no new progress in the stage, and recently you remove all the resource in the world map. What do you want Ucool? Spending several thousands in this fraud game is really a useless at the end. Apple store you should remove this game from your store and do not support this fraud business!

**Developer response:** Dear player. We are really sorry about the issue you are facing! Please kindly provide me  in-game id so that we can check the issue in detail? Thanks for your patience.

### 1/5 — Game problems

*2021-11-23*

They kick me out because due to a glitch that the game had and it’s not my fault that the game gave me diamonds coins do it to a glitch the easy way for them to fix it it was to kick me out there was no cheating it was their fault of the glitch

**Developer response:** Dear player. It may not clear to figure out the issue here. Could you please kindly contact our support and they will assist you in no time. And you can also update here to speed up for solving the issue.

### 1/5 — Игра

*2021-10-12*

Зависает 100 % и все. Поиграл

**Developer response:** Уважаемый игрок! Я передал данные вашего устройства нашим специалистам, и они уже работают над устранением проблемы. Надеемся на понимание и сожалеем о проблемах в игре.

### 1/5 — Login issue. Disappointed

*2021-09-07, version v0.0.97*

Cannot login the game. Freezing at loading screen forever since Aug 2021 update.

### 1/5 — Beware

*2021-09-06, version v0.0.97*

Banned 100s of accounts for accepting gifts they gave us. DO Not play this game, especially do Not spend Money

## Most praised reviews (10 highest-rated)

### 5/5 — Are they not updating this game anymore??

*2022-03-22, version v0.0.99*

I like this game but it hasn’t been working well for a few months now. Sad face.

### 5/5 — Developers have abandoned this App

*2022-02-25*

Unfortunately, one of the best apps on the internet, with many active and enthusiastic users, has been largely been on development hold for months, and sections of the app do not work, and features are regressing for gamers.

**Developer response:** Dear player. We are really sad to hear about how this situation has impacted your overall experience with our game. Please kindly contact our support and they will help you.

### 5/5 — Doesn’t work correctly

*2021-10-31*

I like the game but videos don’t ever load and screen freezes regularly and I have to delete and reload entire game.

**Developer response:** Dear player. I have passed your device to our team and our team is working on it. We seek for your kind understanding and we are so sorry for the game experience.

### 5/5 — Gutes Spiel

*2021-03-28*

Vieles schon mal bei anderen Spielen gesehen, aber zusammen gut kombiniert, macht Spaß

### 5/5 — Fun and lots of glitches

*2020-12-11*

Not worth buying anything since I always delete the app & reload again in order to continue. Looks like there is no iOS support or something.

**Developer response:** Dear player. We are really sorry about the issue you are facing! Please kindly provide me  in-game id so that we can check the issue in detail? Thanks for your patience.

### 5/5 — good boy

*2020-10-27, version v0.0.45*

very nice

### 5/5 — War and Wit

*2020-09-16, version v0.0.42*

I like the complexity and challlenges

### 5/5 — FUN!

*2020-09-03, version v0.0.39*

Lots of action. Love the colours!

### 5/5 — Thanks for the game

*2020-09-02, version v0.0.39*

Beautiful game

### 5/5 — Good Game

*2020-07-29, version v0.0.7*

Bang bang da

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
