# Warm Snow — user reviews > 63 indexed App Store user reviews of Warm Snow by BILIBILI HK LIMITED, rated 4.50/5 from 116 ratings. - Source: https://appshunter.io/ios/app/warm-snow/id6447508479/reviews - App overview in markdown: https://appshunter.io/ios/app/warm-snow/id6447508479.md - Rating breakdown: 5★ 94 · 4★ 9 · 3★ 2 · 2★ 1 · 1★ 10 ## What do users think of Warm Snow? Overall sentiment: mixed **Pros** - 👍 Amazing game overall - 💡 Endless build variety - 🚀 Smooth performance - 💰 Great value for price - 👍 Challenging at higher levels - 👍 Top-tier customer support - 👍 Excellent gameplay mechanics - 👍 High replayability - 👍 Great graphics and art style - 👍 Controller support works well - 👍 Feels like Hades/Dead Cells - 👍 Fair price for complete game - 👍 Offline mode added **Cons** - 🐛 Crashing issues after update - 🐛 Stuck on loading screen - 🐛 Touch controls not recognizing input - 🐛 Game unplayable due to network exception - 🐛 Phone gets very hot - 🐛 Small font and dim viewing field - 🐛 Requires internet connection to play - 🐛 Repetitive level layouts - 🐛 Mandatory online connection **Commonly reported bugs** - Update requires reinstallation - Touch input not recognized - Account wiped/stuck on loading screen - Crashing after update - Network exception error - Game won't start - Mechanical case bug - Mandatory online connection - Phone overheating - Dimmed perimeter of viewing field - Small font and color choice difficult to read **Most requested features** - Install game again after update - Translation to French - Cross-save from PC - Latest DLC release on Switch/PlayStation - DLC release on App Store - Controller support - Simplified Chinese language support - Offline mode - Allow other audio to play in background - Korean language support ## Newest reviews (10 of 63) ### 4/5 — I’m confused *2025-12-09* I’ve been enjoying this game for a while, but recently there has been this new update that says I need to install the game again? I’ve pressed “update now”, but it just opens the game again! Can anyone help me? ### 3/5 — Unable to update! *2025-12-08* Unable to update! The app hasn't been updated! The game can't be updated! ### 4/5 — Plutôt bon *2025-07-16* Le jeu est plutot bon un peu répétitif , mais bon! Il manquerai une traduction en fr dommage qu’il n’y en ai pas ### 4/5 — Impoering pc saves would be appreciated, else its great *2025-04-12* As i said, cross save would be nice. Else its good. I habe it on pc, switch and playstation. For the later two a release of the latest dlc would be neat in addition to cross save ### 4/5 — Really could use the newest dlc *2024-11-29* For some reason it’s not available yet. ### 5/5 — Good *2024-10-19* 👍 ### 5/5 — 能不能赶紧更新国际服终业啊 *2024-09-29, version 2.1.7* 能不能赶紧更新国际服终业啊 能不能赶紧更新国际服终业啊 能不能赶紧更新国际服终业啊 能不能赶紧更新国际服终业啊 能不能赶紧更新国际服终业啊 ### 2/5 — 停止更新 *2024-09-28, version 2.1.7* DLC在哪里？ ### 5/5 — DLC *2024-07-02, version 2.1.7* Where is the new DLC? ### 5/5 — 很好的游戏 *2024-06-30, version 2.1.7* 终业什么时候出啊！！！国内都出了 ## Most critical reviews (10 lowest-rated) ### 1/5 — O jogo tem uma premissa bem legal, ja joguei no pc, mas aqui nao estou conseguindo jogar. *2025-10-19* Não esta reconhecendo o toque, muitas vezes toco em desviar e ele nao se movimenta, e ou toco para se mover e ele tbm nao se move. ### 1/5 — 8 statues in and acct got wiped? *2025-10-12* Amazing game but helpppp… I spent a ton of money and more importantly time on this… got 8 statues latest being the solar lunar and now my acct and is stuck on the loading screen… teethbook looking thing… and it’s showing 0 progress? Should I reinstall? Please help. ### 1/5 — decevant *2025-04-13* obliger d'avoir un compte pour jouer même HORS LIGNE a ce jeu solo... ### 1/5 — Crashing issues *2025-02-13* I have just updated but the game keep crashing every time I joined. pls fix it asap ### 1/5 — Won’t get passed the title screen *2024-09-17, version 2.1.7* Keeps saying network exemption. There is no way to play this game now. ### 1/5 — Game unplayable *2024-09-15* The game says „Network exception please restart „ over and over. I will get a refund and just advise other people not to buy this. Very sad because this is an amazing game on pc ### 1/5 — Used to love it *2024-09-11* Now the game won’t start. It keeps saying network exception and I restart the game over and over and over and…….. You get it, it’s a vicious cycle. I tried reinstalling and that didn’t work either. If it changes I will update my review. ### 1/5 — 说好的离线模式呢 *2024-09-11, version 2.1.7* 下载了结果一直提醒 internet expection ### 1/5 — We need DLC *2024-07-15, version 2.1.7* DLC! ### 1/5 — 没有简体中文 *2024-06-20* 没有简体中文 **Developer response:** 親愛的鏟雪官您好，對於您在遊戲中遇到的不便，我們深感抱歉。我們會將您希望增加簡體中文的建議轉達給團隊並持續優化我們的遊戲。如果您在遊戲中有需要我們協助的地方或有其它建議，歡迎隨時在遊戲內聯絡我們。感謝您的理解與配合，祝您遊戲愉快。 ## Most praised reviews (10 highest-rated) ### 5/5 — "Warm Snow" hit the heart *2026-08-14* Developers, please respond to my review. I completely passed the main plot, discovered the true ending, passed DLC Ash of Nightmares and also bought End of The Karma. Just accept my sincere gratitude for this masterpiece on mobile phones. This port definitely deserves more attention. The only thing that disappointed me was that after buying the second addition, I passed it very quickly on the second attempt, inflicting monstrous damage for the "7-sword Ashura " school. It was a little sad, I couldn't fully enjoy the plot. But I will continue to open new notes and collect other builds. Please tell me, will there be a continuation? ### 5/5 — Incredible *2026-08-09* I only passed the first boss, but this game is definitely worth the money. ### 5/5 — Absolutely amazing game *2025-12-25* There’s so many good things to say about this game I don’t know where to start. I would rate this game up there with deadcells my favourite rogue-lite of all time. The build variety in this game feels almost endless and it’s so much fun to play each run feels different depending on drops and skill books. At a basic level across all its game modes if offers 100s of hours of gameplay but possible 1000s if like me you love getting that perfect run. It runs amazing smooth even though there’s loads going on on screen. I’d also like to add I had to contact customer support for a slight issue and the response time less than an hour and the service I received was top tier. This game at £7.99 feels like stealing I would highly recommend it. ### 5/5 — 可以 *2025-12-17, version 3.1.2* 不错 ### 5/5 — One of the best games on the App Store. *2025-05-04* There are a small handful of mobile games that I play for extended periods of time and actually feel motivated to beat. Warm Snow is definitely one of them. There are endless build possibilities which makes every play through a unique experience, and the game becomes VERY challenging at the higher levels. I love it. I hope they release another DLC! ### 5/5 — Fantastic update *2025-03-07, version 3.1.2* Amazing game. ### 5/5 — Better with a controller *2025-02-12* This game is pretty good, it has you choose your equipment before you go out into the stages. After you’ll go through two or three stages, with a mystery stage sometimes, and then fight a boss. it’s been a while since I played it, but I believe there are four main bosses, and a secret mini boss. After you beat the game, there is a Secret mode. I play with a playstation 5 controller perfectly; just be sure to disconnect it every time you are done playing in the bluetooth ios menu. ### 5/5 — Ich bin begeistert! *2025-02-01* Läuft auf meinem älteren iPhone Xr ohne Probleme, macht großen Spaß und erinnert mich an Spiele wie Hades. ### 5/5 — 关于DLC *2025-01-12, version 2.1.7* 终业什么时候在App Store版本上线啊 ### 5/5 — Great game needs controller support *2024-12-07* Add controller support --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*