# Warrior Mobile — user reviews > 89 indexed App Store user reviews of Warrior Mobile by Preferred Risk Insurance Services, Inc., rated 2.11/5 from 278 ratings. - Source: https://appshunter.io/ios/app/warrior-mobile/id1563014219/reviews - App overview in markdown: https://appshunter.io/ios/app/warrior-mobile/id1563014219.md - Rating breakdown: 5★ 52 · 4★ 2 · 3★ 11 · 2★ 24 · 1★ 123 ## What do users think of Warrior Mobile? Overall sentiment: negative **Pros** - 🚀 Easy payments - 💡 Rewards program - 👍 Helpful customer service **Cons** - 🐛 App crashes and freezes - 🔍 Inaccurate driving data - ⚠️ Unreliable app functionality - 🔒 Security and login issues - 💸 Billing and payment problems **Commonly reported bugs** - Unable to login or create account - Inability to view insurance card or policy details - Payments not processing correctly - Driving data not accurately captured **Most requested features** - Add vehicle management - Improve app stability and reliability - Enhance driving analytics and feedback - Streamline payment and billing processes ## Newest reviews (18 of 89) ### 1/5 — Doesn’t work *2025-08-08* Im trying to get my insurance card and doesn’t even load it’s just keeps loading then told me to try again later and still the same ### 1/5 — BORA *2025-08-05, version 1.3.1* Not able to make payment ### 1/5 — App is not working properly *2025-07-27* Very disappointed with the Warrior app. All my previous trips have been removed, and I can’t download my ID card. I raised an issue in the app, but no one responded — the whole experience has been a waste. ### 1/5 — Trash *2025-06-14, version 1.3* App is trash ### 2/5 — Tracking *2025-05-26* Your app is tracking other people driving when riding with someone else. If your gonna build a app build it to track the right things. ### 1/5 — Not updated *2025-05-16, version 1.3* I started a new insurance policy with them and it’s refusing to let me put my new one in this app. It’s holding onto the old canceled one and won’t let me delete it. ### 1/5 — Trash *2025-05-09, version 1.3* It lags a lot and sending me a lot of notifications for no reason ### 1/5 — App is not working properly *2025-04-24* Very disappointed with the Warrior app. All my previous trips have been removed, and I can’t download my ID card. I raised an issue in the app, but no one responded — the whole experience has been a waste. ### 2/5 — No good *2025-04-23* At first it worked then I had to pay double because it marked an error it is an application that the truth stresses me it only served to see how much I owed but when I checked the total it was not all it said I had 5 dollars it is not accurate and I paid 20 dollars more extra ### 1/5 — Poor service *2025-04-15, version 1.3* Can never reach customer service. Never ever ### 1/5 — Don’t do it. *2025-04-10, version 1.3* First Chicago is THE worst car insurance to exist… ### 1/5 — Muy mala *2025-04-05, version 1.3* Se traba y no me deja hacer nada ### 1/5 — App *2025-03-26, version 1.3* Not working to pay ### 1/5 — Se atora mucho *2025-03-09, version 1.3* Se alenta mucho y tarda mucho para actualizarse ### 1/5 — Can’t make a payment *2025-02-21, version 1.1.4* Won’t load to make a payment ### 2/5 — Fix Payment Info *2025-02-01* There’s a checkbox to save your card info for future payments, only problem is that it doesn’t work. Please fix this. ### 1/5 — Marginal data features *2024-12-29* App is unable to properly rate drivers and rates me for my commute with others even when app is shut off. The App is not user friendly and disappointing when it comes basics such as adding a driver. With my schedule it takes me missing hours just to speak with somebody live. ### 1/5 — Horrible bug issues *2024-12-05* The app barely ever wants to old, & when I make my payment it still says that the payment is due. There’s just so many bug issues, and the app barely ever works I constantly swipe the app away & reload it but it never does anything different still doesn’t want to load ## Most critical reviews (10 lowest-rated) ### 1/5 — I got into an accident *2026-05-07, version 1.3.1* I got into accident and have not received any help not a tow nor can I report claim for accident most unprofessional experience of my life ### 1/5 — App is hard to maneuver *2026-04-02, version 1.3.1* This app is ridiculous I can’t even make a payment unless it’s payable on the due. And customer service lacks professionalism ### 1/5 — Very poorly put together *2026-04-01, version 1.3.1* This app always have issues. Will not load and always have to “contact my insurance company” to view my ID card smh ### 1/5 — Rip off *2026-01-04, version 1.3.1* No way to chat with anyone. Paid for insurance and never received papers to e-sign or no insurance card. Still showing previous insurance card. ### 1/5 — Website sucks *2026-01-03, version 1.3.1* You can’t pull up your ID card if you wanted to ### 1/5 — Non convenient and non reliable *2025-12-30, version 1.3.1* Good luck trying to get ahold of them they just repeatedly put you on hold. ### 1/5 — Payement *2025-11-10, version 1.3.1* I can’t pay my police by my application ### 1/5 — Janky *2025-10-05, version 1.3.1* Pointless app really. Not useful at all. You pay your premium and it never post to your account. Still saying you’re uninsured ### 1/5 — Bad app *2025-09-13, version 1.3.1* This app constantly fails to load and/or fails to get the information that you're looking for. ### 1/5 — Unable to login *2025-08-21, version 1.3.1* Able to login on the website but not able to login in the app the website makes you create a username to login with the app does not have a place for you to input your username only a place for your email address which is what is not used to login with Someone really needs to check this out ## Most praised reviews (10 highest-rated) ### 5/5 — Warrior Mobile *2026-04-09, version 1.3.1* Love having a comprehensive breakdown of my insurance. ### 5/5 — Johnpaske *2024-11-06, version 1.1.4* Your telling me I made sharp turns I was in a parking garage when I’m not driving I get judge for being a passenger , if I go 3 miles over the speed limit I get judge yous need some serious update s please delete my account because the code you sent to my email this app is more dangerous and can cause more accidents if I wasn’t driving ### 5/5 — Good *2024-02-15, version 1.0.6* Good ### 5/5 — Warrior Mobile *2023-11-05* I love everything about the app literally… from making your payments easily to rewards .. the app really makes you a better driver .🚘😁 ### 5/5 — Warrior Mobile *2023-07-20* I love everything about the app literally… from making your payments easily to rewards .. the app really makes you a better driver .🚘😁 ### 5/5 — Very Organized and Helpful *2023-01-23* I love this app!! Makes finding out how much my bill is and due date much easier to see ### 5/5 — Yolanda Barker *2022-09-15, version 1.0.2* Love the app ### 5/5 — BOMB *2022-06-02, version 1.0.1* this app is so cool i love the whole driving score is amazing i love it so much ### 3/5 — Cant add new vehicle online *2025-02-27, version 1.1.4* Why can’t you add another vehicle to your policy online why do I have to call the app needs a update ### 3/5 — It is what it is, be patient…. *2024-02-01* My situation…I’m a returning client and I got a new policy with through United Security. I was looking for the Warrior app to update my policy info so that I can make my payments through the app like before. It wasn’t working so I tried deleting the old profile, that didn’t work. So I called the tech number provided to in the app to get this done. Alice, a sweet heart, helped me out and did get things straightened out on her end but things still didn’t work out in the app. It’s definitely an app/program issue. At this point, I’ll just move around and call the toll free number🤷🏾‍♂️ Preciate the help Alice! ✊🏾 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*