# Washe - Car Washes Delivered — user reviews > 100 indexed App Store user reviews of Washe by Washe LLc, rated 4.61/5 from 8,705 ratings. - Source: https://appshunter.io/ios/app/washe-car-washes-delivered/id1057291128/reviews - App overview in markdown: https://appshunter.io/ios/app/washe-car-washes-delivered/id1057291128.md - Rating breakdown: 5★ 7,390 · 4★ 477 · 3★ 190 · 2★ 91 · 1★ 557 ## What do users think of Washe? Overall sentiment: negative **Pros** - 🚀 Convenient mobile service - 👍 Friendly and professional washers - 🚗 Good job on car cleaning **Cons** - 🕰️ Unreliable scheduling and delays - 💰 Overpriced for the quality of service - 🔍 Lack of quality control and oversight - 🤔 Pushy upselling tactics by washers **Commonly reported bugs** - App crashes and glitches - Issues with payment processing - Incorrect or missing service details **Most requested features** - Ability to request specific washers - Improved communication and notifications - Better pricing transparency ## Newest reviews (18 of 100) ### 3/5 — SCAMMERS *2025-03-06, version 4.0.30* A BUNCH OF SCAMMERS. I PAID FOR A CAR WASH, NO ONE CONTACTED ME THEY CANCELED THE ORDER. I HAVE YET TO BE REFUNDED. THERE IS NO WAY TO CONTACT THEM . WHATEVER CONTACT INFO U SEE ON THE WEBSITE OR SOCIAL MEDIA ETC IS ALL FAKE . NEVER AGAIN!BUNCH OF LIARS!!!!!! ### 2/5 — App Crashes *2024-12-30, version 4.0.30* Can’t even signup app keeps crashing ### 2/5 — Never worked *2024-06-26, version 4.0.30* Never matched me to a washer after multiple attempts. They don’t hesitate to charge your credit card though which WASHOS does not do till after. Really weird operating UX too, like circa 2010. ### 1/5 — Terrible experience *2024-06-23, version 4.0.30* I wish I could give zero stars. My son and I have tried for days to schedule car washes. The app takes our information and our order, asks for a time extension - usually 2 hours - to provide a washer, and then cancels the service just as the 2 hour extension expires. We have waited hours waiting to have the service performed and have been let down time and time again. Further, no one responds to support requests. The washers may do a terrific job. I will never know. ### 1/5 — Terrible *2024-06-17, version 4.0.30* I live in Los Angeles and tried multiple times to schedule a car wash over the course of 3 days and never got one scheduled. Every time I would attempt it would request that I schedule one for a later time. Deleted the app immediately, just a waste of time. ### 1/5 — App isn’t built to fit into iPhone window size *2024-06-14, version 4.0.30* This was my first time trying to use the washe app and I’m super disappointed. For one of the wording doesn’t even fit on the screen of my iPhone 15 Pro… It’s cut off at the bottom and you have to swipe to try to get things to move to see the full screen. And two hit cancel and it can’t refresh or save it. Then I try to adjust my time that I’m available and it says it’s invalid. The app just is broken. Doesn’t work for Nothing. ### 1/5 — Charged for service I didn’t receive *2024-05-21, version 4.0.30* I made an appointment for 2 car washes then later canceled the appointments because they never found anyone for the service. I still was charged for the service I never received and the support won’t even respond to me for a refund ### 1/5 — No washers are ever available morning to evening *2024-05-07, version 4.0.30* I’m starting to think this app is fake because I’ve attempted to get my car washed for 7 days straight now ### 1/5 — A *2024-05-05, version 4.0.30* I’ve been trying to find a washer but after hours, I just gave up and missed the promo cause it seems no one was available, it happened to me 2 days ago, I haven’t been able to receive a service from you, I will definitely uninstall the app is useless. ### 1/5 — Costumer absolutely the worst and app very bad Desing *2024-04-23* There seems to be a couple issues regarding my last service. Asked for wax, there was no wax on the car but got charged for it. No eta provided, people not available not shown on app and tried multiple times and only thing I got was multiple charges, I know they’re just pending but it’s annoying having multiple charges on both credit card and checking account. Even messaged the person that was coming and he never answered. Was told he could come for an extra charge but 75$?????!!! Plus the regular amount of $225 for a mistake of you guys not me, That’s insane. No car wash service I’ve ever used has charged me that much money to have a person come to clean my car instead of just displaying that there’s no workers available so people don’t waste their time and money. The costumer service is extremely bad and rude people, instead of helping and giving you solutions they want me to cancelled instead of finding ways to fix the problem to bring business to the company. Is not my fault that the app is not good enough to show that they don’t have anyone available it shows that I was assigned to a detailed for ours and never change the ETA, trying to contact the detailer never works either they never answer phone or messages. ### 1/5 — Bad service and no show up *2024-01-31, version 4.0.26* I scheduled a full detail service with Washe and they charged my card and nobody shwed up on the scheduled day. There is no customer service to call for support ### 1/5 — Don’t waste your time *2024-01-30, version 4.0.26* They will charge you for a wash when no one ever came out to perform the service. Try to get in touch with them for a refund, no one responds. Don’t waste your time with this joke of a company. ### 1/5 — The worst *2024-01-11, version 4.0.24* Be very aware of this app. Pricing is drastically different, even within a mile distance or a neighboring city. I’ve emailed them several times and never received a response because there’s no logical reason for their scam pricing. Try it yourself. You’ll be shocked. ### 1/5 — Terrible company *2023-08-06, version 4.0.22* terrible job. $75 for the guy to spend 20 minutes and leave the car basically as it was. I asked not to spend so much time outside and to focus more on internal cleaning. And believe it or not, it's just as dirty as ever and I don't even know if I'm getting my money back for this. went away and I only saw the notification that you finished the job. ### 2/5 — Eh *2023-07-25, version 4.0.22* The app is an amazing idea but has a lot of glitches and support team is not responsive. I have had multiple issues with the workers coming to clean my car and being charged for things that I shouldn’t be charged for. I give it a 2/5 ### 1/5 — No customer service?? *2023-07-20, version 4.0.22* Used to love Washe but I can not get into my account and I have sent multiple emails to the only email I can find for customer service with no response. Any phone number I have found for them is for a medical supplies place. Unfortunate that I won’t be able to use them due to non existent customer service. ### 1/5 — App has gone way downhill *2023-06-29, version 4.0.22* Used to be good. Now Unreliable. Time estimates mean nothing they keep increasing. Had two sets of people come to same request for wash. Argument between washers. Non-existent customer service. Charged twice. Deleting this app. ### 1/5 — David *2023-06-28, version 4.0.22* Is very dirty ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2025-04-02, version 4.0.30* I requested a wash, waited for a while then the app freezes, i try to press cancel, then the app closes, i open the app again and find that im charged fully when there was no washer assigned ### 1/5 — Can no longer sign in *2025-03-21, version 4.0.30* I’ve used washe several times, but I can no longer sign in. I’ve tried resetting my credentials using the Facebook sign in the Google sign, and the Apple sign in and nothing works. ### 1/5 — Horrible company and no service *2025-02-05, version 4.0.30* This company is horrible… no customer service and basically is a scam. Just got scammed for $225 for a washer that never showed up. Now I have to report to Amex etc .. Customer service is nonexistent and basically does nothing for you. I firmly believe the car wash companies have figured out how to use this app as a scam. Don’t even bother using this app! ### 1/5 — Useless *2024-12-14, version 4.0.30* Not only is this app poorly built, it also is useless. I’ve had three attempts at booking washers and every time they wait for the entire window of time scheduled to pass to then cancel. This app should be banned as it does not deliver on its promise and collects the payment upfront, by the way. Don’t use them, complete garbage! ### 1/5 — This app used to be good *2024-10-30, version 4.0.30* When it came out it was good, but it’s been the same UI and same poor interface and responsiveness for years and it makes it so difficult to actually use and get services. ### 1/5 — Scam *2024-10-29, version 4.0.30* They took money and never showed up. The app kept saying someone is on the way and would reset to 25 min away very time the person said they were 1 min away. I emailed them 3 times and no one replies. Be careful they can just charge your cc and not show up. Which is what they did. ### 1/5 — App Crash *2024-10-12, version 4.0.30* I haven’t been able to even try this app, all it does is crash. The farthest I have gotten is the phone verification but it wouldn’t message me no matter how much I’d try. I gave it some time (days) to fix itself and now every time I try to login it crashes. Can’t even report the issue anywhere either. So very disappointed. Someone please help. ### 1/5 — Worst app *2024-08-06, version 4.0.30* Horrible app. Never have washers available. They keep charging the free and never sending a person. ### 1/5 — Never have washers available *2024-07-20, version 4.0.30* Sat here waiting and tgey never come ### 1/5 — Horrible Experience in Los Angeles *2024-07-02* The first time I used the app I had a great experience. The second time I used the app I had a hard time finding any washer to come out for the comfort wash. Finally someone accepted the request after four hours of trying. They proceeded to call me on the way and explain how they were going to upcharge me for extra services I didn’t ask for. They said they would assess once they looked at the car. This sounded super fishy to me. I explained that all I wanted was a car wash and he continued to explain that he was going to need to add more services to clean the car. I then said I wanted to cancel the wash because I didn’t trust that they weren’t going to bill me more money. He wouldn’t let me cancel the wash and instead billed me and never showed up for the wash. Now I am trying to get a refund from Washe. Do not use in Los Angeles, you would be better off going to a car wash or just connecting to a trusted car washer/detailer on your own. ## Most praised reviews (10 highest-rated) ### 5/5 — Washé review *2024-12-06, version 4.0.30* 12/6/2024 ### 5/5 — Excellent *2023-12-26, version 4.0.23* I have been having issues getting a washer and today a young man came and detailed our car. He was fast and perfect job! ### 5/5 — Happy Cadi! *2023-05-31, version 4.0.22* George was awesome, polite and does great work. My baby never look so new as the day I bout it! THANKS GEORGE👍 ### 5/5 — Great service! *2023-03-29, version 4.0.22* Highly recommend! ### 5/5 — PLEASE come to Denver! *2023-03-25* This sounds like the next best invention since pizza and I speak for everyone in Denver that you should bring your service here. Especially after it snows. My wife and I are always procrastinating/sleeping/working too much and don't make it to our busy car washes, especially after it snows and there's dried root beer float stuck to our cars. My white SUV (his name is Harvey) went so long without a wash one season that when I did finally get him a bath I got out of work later on and was looking for a brown car and walked right by him. Denver will welcome you with open arms! 😺😺🚙🚘🚿🚗 ### 5/5 — Car Wash *2023-03-21, version 4.0.22* They came early, finished 2 cars quickly and did a great job. The cars look brand new and smell great from the carpet shampoo. I will definitely use them again. ### 5/5 — Highly recommend!!! *2023-01-25, version 4.0.22* They were amazing and efficient. I scheduled the wash and they were out within an hour and did a thorough job!! ### 5/5 — 10 STARS *2023-01-25, version 4.0.22* I’ll Highly recommend ### 5/5 — Like Uber for Car Washes *2022-11-18, version 4.0.22* This app is really like Uber for car washes. You go into the app and select your location and choose your wash. Before you know it the person is on the way to come make your car clean and shiny. The prices are reasonable and they do a good job. I’ve used the app a number of times and each time is great. I highly recommended this app. ### 5/5 — Very satisfied customer! 👍🏼 *2022-11-12, version 4.0.22* Amazing :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*