# Washington's Lottery — user reviews > 184 indexed App Store user reviews of Washington's Lottery by Marcus Thomas LLC, rated 1.70/5 from 1,308 ratings. - Source: https://appshunter.io/ios/app/washingtons-lottery/id952379144/reviews - App overview in markdown: https://appshunter.io/ios/app/washingtons-lottery/id952379144.md - Rating breakdown: 5★ 137 · 4★ 58 · 3★ 39 · 2★ 75 · 1★ 999 ## What do users think of Washington's Lottery? Overall sentiment: negative **Pros** - 👍 Works great - 🚀 Scanner works fine - 👍 Camera is turned the right way to scan tickets - 👍 Scanner works much better since late December update **Cons** - 🐛 Reward points not adding up correctly - 🐛 Scan doesn't work, camera turns white - 🐛 Scanner rarely works, only 1 out of 100 times - 🐛 App constantly glitching, freezing, and crashing - 🐛 Can't log in, get error messages - 🐛 Digital gift card purchase options not working - 🐛 Ticket scanner completely broken after update **Commonly reported bugs** - Reward points not adding up correctly - Ticket scanner not working, camera turns white - Constant login issues, can't create account - Digital gift card purchase options not working - App crashes, freezes, and glitches frequently **Most requested features** - Bring back Target, Best Buy, and Google Pay gift cards - Add Hobby Lobby gift cards to rewards ## Newest reviews (17 of 184) ### 4/5 — Scanner doesn’t work *2026-08-11, version 4.2.6* That sums it up. The whole point of the app and it doesn’t work ### 2/5 — Do Better *2026-06-25, version 4.2.6* Glitchy is the polite way to describe it. I had to open the app several times for the scanner to work. The latest issue was security certificates, so I had to delete the app and reload. Sometimes I have the impression that the server at Olympia still runs on a Microsoft Vista platform. ### 2/5 — Enhancements? Not on my app! *2026-04-12, version 4.2.5* I have been using this app for years. I think it has just gone downhill. It takes forever just to check a ticket where it used to be just seconds. Please fix this! ### 1/5 — Buggy, broken TLS *2026-03-30, version 4.2.5* Transit Layer Security is what apps use to securely transmit data. This app doesn’t have TLS that works, so scanning the barcode on the ticket also doesn’t work. ### 4/5 — Always a bridesmaid *2026-03-18, version 4.2.5* This app works 98% of the time. I believe when it’s not working is during draws, and or updates. ### 1/5 — Scanner doesn’t work still *2026-03-15, version 4.2.5* Apple IPhone 16 pro max and scanner doesn’t work still as of 3/14/2026 ☠️ doesn’t even take the picture just readjust the screen then restarts… ### 1/5 — Garbage *2026-03-04, version 4.2.4* Terrible app that you can’t sign into but can sign in online. Do not download. ### 1/5 — Scanner is great login is broken. *2026-03-03, version 4.2.4* Unable to login. Keeps making me send a password update link. Useless at this point. ### 1/5 — APP NOT WORKING *2026-02-27, version 4.2.4* This app isn’t working every time I try to put in my password. It says authentication unsuccessful. Every time. This app needs to be fixed ASAP. It’s so annoying. It works on web browser but not the app. ### 1/5 — Not working *2026-02-22, version 4.2.4* I registered an account but it prevents me from logging in. It keeps saying authentication unsuccessful ### 1/5 — Reward points *2025-12-30, version 4.2.4* Please can we have the target store and Best Buy gift cards back?! Please! ### 1/5 — Useless App *2025-11-26, version 4.2.4* Won’t ever scan my tix. I’ve downloaded and updated many times. Pretty useless app at the moment. ### 2/5 — Lame *2025-11-01, version 4.2.4* Always glitching, I am not old and okay with most technology and it is terrible. I’m tired of it failing, stuck on loading, messing up, and all around being a garbage app. With all the money they make they could at least fix the bugs ### 1/5 — Reward points *2025-10-29, version 4.2.4* Why does it take weekdays plus 2 o 3 days to receive a digital gift card? It used to be delivered within minutes. This change has messed up with family dinner plans and caused a couple arguments within the family. Also a movie night that was planned is messed up and this change makes it really difficult to choose which gift card is best. Is this permanent? ### 1/5 — BAD *2025-10-24, version 4.2.4* Always issues with scanning tickets. ### 1/5 — Needs work *2025-10-22, version 4.2.4* App is quite unreliable - will rarely open. Have to use a browser instead. ### 1/5 — horrible app!!!! *2025-10-20, version 4.2.4* this app is not letting me sign into my account it’s been like this for four days now!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Camera scan problem. *2026-08-14, version 4.2.7* I’ve used this app for a while and it’s so behind all other state scanner apps, the camera won’t let you scan anything and it’s so slow and stack a lot.😒 Fix that man. I know you can, ### 1/5 — Old version is much better *2026-08-14, version 4.2.7* The old version, maybe 4 or 5 years before, is much better than present version. The new app only tells you it’s a non-win lottery. The old version also tells you the win numbers. To those who don’t trust machines, the present app is every thing but good and deserves a zero star. ### 1/5 — Awful *2026-08-13, version 4.2.7* Absolutely atrocious. I have to open and force close the app multiple times to get anything to work. I will try to scan a ticket and the app will be “loading” until my phone falls asleep and locks itself ### 1/5 — Never opens the first time around *2026-08-13, version 4.2.6* This app is getting worse and worse. Every time I open it, I have to close it and reopen it. ### 1/5 — sucks *2026-07-28, version 4.2.6* this app is amazing once you can actually make an account and get into it, i have been trying to sign up/login for 2 days now and it literally won’t let me login or make a new account this really sucks because i would love to use this app but i just can’t ### 1/5 — Scam App *2026-07-24, version 4.2.6* Turns out this is not a Washington Lotto scanner, the scanner does not even work. This is just another app specifically designed to violate your privacy by tracking you and collecting all your private data from your phone while disguised as a Lotto app that does not work to scan anything. SCAM ### 1/5 — Will not scan barcode *2026-07-19, version 4.2.6* Will not scan barcode in any light condition or distance from barcode. Useless app. ### 1/5 — Account *2026-07-02, version 4.2.6* It won’t even let me log in. It’s lets me create account but get an error every time I try and log in. ### 1/5 — Ticket Scanner Is Garbage *2026-07-01, version 4.2.6* Ticket scanner never works on first try. Force close the app then reopen and it works. Wastes a lot of time. ### 1/5 — terrible *2026-04-12, version 4.2.5* this app never seems to work for me always is loading or searching or running, but never provides what I’m wanting to do, and then it times out. ## Most praised reviews (10 highest-rated) ### 5/5 — Corrected & works well! *2026-01-25, version 4.2.4* My original review slammed the app for its lack of consistent scanning capabilities. Updates have occurred to the app and I happy to report it works great. Thanks for updating the scanning engine. ### 5/5 — Works great *2025-12-25, version 4.2.4* Classic government app ### 5/5 — Scanner works fine *2025-12-07, version 4.2.4* I almost didn't get this because of the low star rating but whatever update they did must've fixed the scanner because I've used it several times in the past few weeks and it works just fine. ### 5/5 — Updated 4-25. Works great now. *2025-04-30, version 4.2.3* Works again. Old version had problems but this version seems to be working fine now. ### 5/5 — Gift cards *2025-04-07, version 4.2.3* Will you please please put Google Pay gift cards back on the app ### 5/5 — Issues *2025-02-11, version 4.2.1* Camera is turned the wrong way to scan tickets ### 5/5 — Updated from 1 star *2025-02-06, version 4.2.1* It’s about time. I can’t understand how this app to so long to get working. There needs to be a DOGE department in Washington. I want to know how much goes into this program. ### 5/5 — Gift cards in rewards *2024-11-03, version 4.2.1* There used to be really awesome gift card options in the app and many of them disappeared. Google pay and Target and Home Depot were three of my favorites. Is there any chance they can be added back to the options and I was wondering also if Hobby Lobby old ever be on the app. ### 5/5 — It’s MUCH better now! *2024-10-25* The ticket scanner used to be incredibly slow, sometimes taking more than a minute to scan a ticket. Since the update a couple of days ago, it is incredibly fast. It generally takes less than two seconds now to scan a ticket. ### 5/5 — Quick and easy scanner *2022-11-13* It works pretty quick. Just click scan in the bottom right corner. Then scan. Don’t click on “Enter Number” or it will ask you to set up an account. I guess that is the part some reviews are talking about giving their personal info. I’ve never had to do that. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*