# WashOn — Drycleaning & Laundry Service

> On-demand dry cleaning and laundry service with free pickup and delivery. (iPhone/iPad app by Deepika Nahata.)

- Source: https://appshunter.io/ios/app/washon/id1534014889 (this page in markdown: same URL + `.md`)
- Developer: [Deepika Nahata](https://appshunter.io/developer/1533957330)
- Category: Business, Shopping
- Price: Free
- Rating: 4.30/5 from 13 App Store ratings · 23 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 46 MB
- Languages: American English
- Released: 2020-10-28
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/washon/id1534014889/reviews.md

## What is WashOn?

WashOn is an app where you can book dry cleaning and laundry service.

If you need reliable, hassle-free laundry service washOn is there to make it happen. WashOn is Dubai Fastest growing on-demand drycleaning and laundry service. We believe in "Customer First", with high-quality cleaning and turnaround in as little as 24 hours, we take the hassle out of laundry. Simple. Our service is available in Dubai.

We provide Free Pickup and Delivery.

Booking at WashOn is easy - here how it works:
Open the app and sign on with a mobile number.
Click on the + (Order Now) button.
The app will ask pickup detail (Address, Pickup Date, and Time) and payment information.
Payment can be done using cash or credit card. We will send a payment link after pickup.

## Key features

- On-demand booking
- Free pickup and delivery
- 24-hour turnaround
- Cash or credit card payment
- Customer-first approach

## Recent user reviews (10 of 23)

All indexed reviews: https://appshunter.io/ios/app/washon/id1534014889/reviews.md

### 1/5 — Very pool quality

*2025-10-23*

Couldn’t iron suit properly. Very low quality service. I don’t recommend

**Developer response:** We are sorry the suit was not pressed to the standard you expected. Formalwear goes through a dedicated finishing process, and clearly we missed the mark on your order. We are retraining the team involved because being the best laundry app in Dubai has to mean consistent quality on every garment. Please contact support@washon.ae and we will re-clean and press your suit at no charge, so you can see the quality of laundry in Dubai we aim for.

### 1/5 — Disrespectful, Unprofessional, And Dishonest

*2025-09-08*

If there's 0 I would rate zero.
The worst experience,
I booked my one bag of laundry to be picked at 9am Sunday and deliver Sunday late afternoon.
Sunday afternoon the support contacted me for pricing, they said they will not deliver same day, unless I pay extra for faster delivery (although nothing of that mentioned in the app when booking), I informed them that I need my laundry in the morning before going to work, and that 9am is okay but 10am is late, and if they can't deliver buy these times then better bring me back my laundry without washing and I'll handle it.
so they promised that they'll deliver next day in the morning between 9-10.
In the morning it passed 10am, so I call him to check, they said it's with the driver, so I told them to let the driver call me to see where's he, the driver calls at 10:20 and says he needs less than 15min, now it's 10:56 and I called the driver, he said he's under the building and I confirmed the building name with him, now it's 11:15 the laundry not here and the driver not answering, I contacted the support and they said they raise a complaint and will check and update me about what time the delivery will be,
at 11:40 they say it'll be with me in 30 to 40min !!!!!
I asked why since the driver under my building or in the area, they answered "Because the item is with different driver he is bring to you directly."
What a headache!!!!
The purpose of this service is to ease on the daily task and load of the client not to make a nightmare from a simple thing.
Now because of this not i only lost my time, I also lost a client because I couldn't attend the meeting with him because my clothes are not delivered to me because of this unprofessional, disrespectful, and dishonest service.
This is my experience, be careful people.

**Developer response:** Thank you for your feedback. We sincerely apologize for the poor experience you had with our service. We take all customer concerns seriously and would like to investigate this matter further to ensure it doesn't happen again. Please contact us at support@washon.ae so we can look into your issue and work towards a resolution.

### 5/5 — Best Laundry company in Dubai

*2025-07-13, version 4.16.2*

I booked for shoe cleaning and they did perfect job. This is best laundry service in Dubai

### 1/5 — Don’t send anything delicate or valuable

*2025-06-01, version 4.15.1*

We’ve used them weekly for nearly 2 years but the amount of times our clothes have come back ruined or shrunk or destroyed is getting out of hand. They don’t apologise or offer any compensation (messages just go ignored) - a 2000 AED jumper was totally shrunk and they didn’t even apologise. Even basic tshirts come back ruined. Real shame as pickup / drop off service is good & pricing is the cheapest. Not worth it anymore though.

### 1/5 — Horrible service and management.

*2025-03-22, version 4.15.1*

Terrible customer service. Wait until they ruin an item of clothing, evade the responsibility, have you wait for weeks for a resolution and then not pay a compensation when they say they would. It’s probably one of my most terrible experiences dealing with customer service ever.

### 1/5 — I can’t sign in this app

*2025-01-08, version 4.14.8*

When I try to enter this app its request my number but I can’t type it.
What’s wrong with that?

### 5/5 — Impressive service and quality of wash

*2024-12-31, version 4.14.8*

I’ve shifted recently from another provider and I would have to say, the service and quality of washing has been top notch. 

Truely appreciate the due care and considerations from team when handling different materials and makes.

### 1/5 — Worthless and dangerous

*2024-11-27, version 4.14.8*

Destroyed my clothes. Each t-shirt cost 500 aed. Nobody in this company can read the icons on the tags. If you like your clothes and want them to live long never mess with this washon company. And btw they are always late for collection and delivery. 👎👎👎🤮

### 5/5 — Great & fast service and wonderful clean clothes!

*2024-11-10, version 4.14.8*

I’m so happy that I choose WashOn, they have incredible service, I am always informed in case they find some damage on my clothes, they make dry clean with so much cariness and I love how fast they deliver my clean outfits after taking care of them. Impeccably steamed/ ironed always. 
Highly recommend!

### 1/5 — Bad quality of work

*2024-09-20, version 4.14.8*

Their work is so bad !! 
I received the carpet dirty , damaged & Shrink 
The other rug is so hard and it texture changed 
Praying rug color changed and dirty with strange black dots ! And white dots 
I Tried to complaint through wattsaap with no result, they just keep apologizing !

## Frequently asked questions about WashOn

### What is WashOn?

WashOn is an app that allows users to book dry cleaning and laundry services. It aims to provide a reliable and hassle-free solution for laundry needs, offering high-quality cleaning with a fast turnaround.

### What are the key features of WashOn?

Key features include on-demand booking, free pickup and delivery services, a turnaround time of as little as 24 hours, and flexible payment options including cash or credit card. The service prioritizes a 'Customer First' approach.

### How do I book a service with WashOn?

Booking is simple: open the app, sign in with your mobile number, and click the 'Order Now' button. You will then provide pickup details such as address, date, and time, along with payment information.

### What payment methods does WashOn accept?

WashOn accepts both cash and credit card payments. A payment link will be sent after the pickup of your laundry items.

### Where is WashOn service available?

The WashOn service is currently available in Dubai, making it the fastest-growing on-demand dry cleaning and laundry service in the region.

## Version history (last 5 releases)

### 4.16.20 — 2026-08-22

Faster, safer card payments
Performance improvements and bug fixes

### 4.16.19 — 2026-08-18

• Smoother, more reliable payment experience

### 4.16.17 — 2026-06-27

Now offering Stroller & Sofa Cleaning! Transparent pricing, quick booking, and doorstep pickup & delivery in the UAE.

### 4.16.14 — 2026-02-27

Updated terms and condition for bag offer

### 4.16.13 — 2026-02-16

WashOn now available in AbuDhabi

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## Related topics

[deepika nahata](https://appshunter.io/ios/topics/deepika-nahata) · [deelok](https://appshunter.io/ios/topics/deelok)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*