# WashU Mobile — user reviews

> 40 indexed App Store user reviews of WashU Mobile by Washington University in St. Louis, rated 4.58/5 from 752 ratings.

- Source: https://appshunter.io/ios/app/washu-mobile/id786410936/reviews
- App overview in markdown: https://appshunter.io/ios/app/washu-mobile/id786410936.md
- Rating breakdown: 5★ 573 · 4★ 97 · 3★ 50 · 2★ 10 · 1★ 22

## What do users think of WashU Mobile?

Overall sentiment: negative

**Pros**

- 🚀 Useful app
- 👍 Good for newcomers and visitors

**Cons**

- 🐛 Buggy and crashes frequently
- 🐛 Broken features like maps, course listings, and dining menus
- 🐛 Compatibility issues with newer iOS versions

**Commonly reported bugs**

- App crashes when trying to view course details
- Circulator tracker not working properly
- Incorrect location information for Student Health Services

**Most requested features**

- Ability to stay logged in to WebSTAC
- Calorie count for dining options
- Ability to view course listings in numerical order
- Offline map functionality
- Landscape mode support

## Newest reviews (13 of 40)

### 3/5 — Notification

*2017-09-19*

Not working for iPhone iOS 10.3.3 user. Settings...Notifications... -- can't see your app.

### 3/5 — Food Options are broken

*2017-08-29*

While the circ tracker was broken before, now it's the menu choices that are broken. As someone who is both dieting and has an allergy, being able to check the ingredients and nutritional content of my food options on the fly is key. Currently, many places are simply showing up as "Closed for the summer" or blank, despite the fact that classes have already begun and all locations on campus are serving food. Please fix this and I will update my review!

### 3/5 — New map is difficult to use

*2017-04-28*

The new Transportation section of the app is awesome, showing many more options beyond the circulator!  However, the new web-based Map section is difficult to read and very difficult to use.

### 3/5 — Student Health Services

*2017-02-14, version 1.8.6*

Please note that the app is sending those that are looking for Student Health Services to Brauer Hall. Student Health Services is located in the South Forty. Please update the location as Brauer Hall is clear across campus.

### 2/5 — Circulator never online

*2016-10-25, version 1.8.5*

The circulator tracker went offline a month ago for many of my floormates and me and was never restored.  A fix would make the app perfect.

### 3/5 — Crash

*2016-09-23, version 1.8.5*

Go to the "About" page and swipe. It will always crash.

### 4/5 — Useful

*2015-12-03*

In the latest update, courses are listed in alphabetical order rather than by course number. This may be helpful for some users, but as an administrator I really need to see them in numerical order. It would be useful to have both options.

### 4/5 — Good, but some issues

*2014-11-11*

Sometimes crashes.  No landscape mode on iPad.  Could use search function for course listings.  But otherwise good!

### 3/5 — Latest Update Broke Everything

*2014-08-24*

Well, almost everything. The interface is really buggy, the search bar in the map menu doesn't work, the keypad that is used in searching doesn't go away when you're done with it. Also, I can't find myself with the self track arrow thing in the maps menu anymore. If the interface is a bit more polished I'll give it 4 starts, but everything needs to be fixed for 5 :/

### 3/5 — Can't use map offline

*2014-08-23, version 1.5*

Can't use map offline

### 2/5 — Please fix!!

*2014-08-18, version 1.1.1*

Same as others discussed below. Pull up a course and go for more information and it crashes EVERYTIME!!

### 1/5 — Courses crashes every time

*2014-08-11, version 1.1.1*

Major bug!!!! Courses crashes every time you try to view a specific class.

### 1/5 — App crashes

*2014-08-09, version 1.1.1*

Same issue. Trying to view BME 320B, and kicked out.

## Most critical reviews (10 lowest-rated)

### 1/5 — Buggy & Useless

*2023-08-15*

Not worth the storage space.

### 1/5 — New update crashes app every time it opens

*2019-11-11*

The most recent update is causing the app to crash. Can’t even get it open.

### 1/5 — Crash

*2019-11-05*

With the new update (3.0), the app simply crashes a second or so after I open it.

### 1/5 — Crashes

*2019-04-04*

Worked great until the last update. Now it crashes anytime I try and bring up the West Campus Shuttle tracker. It’s the only feature I use on this app so this is massively inconvenient.

### 1/5 — webstac

*2018-08-30*

I would like to be able to sign into webstac and not be logged out every time I exit the app

### 1/5 — Course listings are a mess

*2017-11-13*

The course listings section shows courses that are not taught in the semester shown. The whole section is a mess. Also, the courses are sorted by title rather than number, making courses hard to find. The course section on the app is pretty much useless. Very disappointing, there is no reason it has to be this way, it is just a poor design.

### 1/5 — Bad, bad, bad

*2017-05-05, version 2.0.1*

The maps function in now totally messed up. Please change it back.

### 1/5 — Map downgrade

*2017-04-26, version 2.0.0*

Newest update was a downgrade for the map. Where's the list of buildings??  Where's the blue dot as you walk to the red dot building??  Please change back to list all buildings and have dots as you walk.

### 1/5 — SOS

*2017-04-20, version 1.8.8*

Circ app has been offline for 2 weeks, pls fix asap!

### 1/5 — circ never "online"

*2017-04-10, version 1.8.8*

Even though the circ has been running, for the last four days the app has displayed "circulator offline"

## Most praised reviews (10 highest-rated)

### 5/5 — Please put the calorie count for bagels in the dining section under cherry tree

*2017-02-02*

Please put the calorie count for bagels in the dining section under cherry tree

### 5/5 — Just get it !

*2016-04-21, version 1.8.3*

Good to have on your phone in case of emergency ! And it has menus for dining spots on campus etc...

### 5/5 — WUSTL app

*2015-12-05, version 1.8.2*

Love that it pushes emergency alerts to my phone

### 5/5 — Great app

*2014-09-26, version 1.5.1*

what a wonderful newcomers and visitors 

Other Universities should Check this out

### 5/5 — Absolutely wonderful

*2014-09-19*

So useful and works really well. Surprised more people aren't rating this app.

### 5/5 — Great app!

*2014-02-05, version 1.0*

Glad WU is packaged into one easy download!  So much easier to get everything you need on campus!

### 5/5 — Great Combo of previous WUSTL Apps

*2014-01-12*

Nice to have just one app to handle all of the previous apps available. Also, mobile Webstac finally works for adding bear bucks!

### 5/5 — Best app ever!

*2014-01-12, version 1.0*

Great!

### 4/5 — A little clunky, but useful

*2018-03-26*

This is a pretty helpful app, if not a little bit clunky in places. It's pretty helpful when it comes to getting around on campus, but the integration with other WUSTL services leaves a bit to be desired.

### 4/5 — News

*2016-09-03, version 1.8.5*

Can "Recent News" or "Top Stories" be added in the Newsroom Section

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
