# Wasl: Buy & Rent in Dubai — user reviews > 30 indexed App Store user reviews of Wasl by Wasl, rated 2.30/5 from 6 ratings. - Source: https://appshunter.io/ios/app/wasl-buy-and-rent-in-dubai/id6468029153/reviews - App overview in markdown: https://appshunter.io/ios/app/wasl-buy-and-rent-in-dubai/id6468029153.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4 ## Newest reviews (11 of 30) ### 1/5 — Pathetic App! *2024-06-30, version 1.1.0* App is more designed for themselves rather than customers. Pathetic! ### 1/5 — The app not works and not cared by the developer *2024-06-21, version 1.0.9* User ID password not working Mobile OTP not received Objective of the app and the properties developer seems on different routes Contact support should be available ### 1/5 — App Service Requests *2024-03-19, version 1.0.6* Hi. I need to raise a request regarding maintenance but unlike the old app, I am unable to find anything on this. Appreciate if someone could help. Thanks ### 1/5 — Very poor app *2024-02-04, version 1.0.4* App is very unstable. User interface is pathetic. ### 1/5 — Ig *2024-01-15, version 1.0.4* Very poor every day there is new update ### 1/5 — Bad customer service *2024-01-02, version 1.0.3* Very rude and arrogant customer service reps. ### 1/5 — Poor user experience *2023-12-25, version 1.0.2* App is not showing all locations under wasl ### 1/5 — The New app *2023-12-18, version 1.0.2* Not user friendly and they made worse app than it was. How this people love to move from best to worst. The intelligence to understand this simply doesn’t exist and this bunch of people ready to waste money and produce low use quality destroys the master peace’s. To make simple, easy and effective you need to be genius and maybe better not qualify to develop those types of applications. Never understand who can be behind this mess and where they find them… ### 1/5 — Bad experience. *2023-12-15, version 1.0.2* Worst management on handling special cases. Additionally, I received my parking space two months after I moved in although it was included in my lease. ### 1/5 — The award for the worst company goes to *2023-12-07, version 1.0.2* Al Wasl ### 1/5 — Wasl *2023-11-26, version 1.0.0* Very bad update ## Most critical reviews (10 lowest-rated) ### 1/5 — Nothing seamless about it *2026-05-07, version 1.3.3* The app’s filtering and navigation features are bugged. Heavily. Clicking “back” after trying to look at property details resets your entire search. Unsure if the contact or interest forms are broken since no one has ever returned a message or contact. Don’t waste your time with it. ### 1/5 — Agents in wasl *2025-08-22, version 1.2.9* I wanted to rent a place in Al Wasl South Heights, but even though it’s been one and a half months, I still haven’t received any response. It’s like a joke—there’s no seriousness at all. I mean, at the very least, if there’s no availability, just say so. But online, it shows that there are available units. I’ve sent so many emails and messages, but I haven’t received any reply. I called several times, and every time they said, “We’ll call you back in 2 minutes,” but then nothing happens. ### 1/5 — Poor *2025-08-07, version 1.2.8* Living in Wasl Village has been a daily struggle. People constantly park in forbidden areas, including disabled parking spots, blocking others and showing no consideration. Security does nothing, and complaints made through the call center or app are completely ineffective. Every day, before and after work, it’s a battle just to get in or out of my own parking spot. There’s no proper enforcement or accountability. If you’re thinking of moving or renting here – don’t. Save yourself the stress and look elsewhere. ### 1/5 — Not good. *2025-07-03, version 1.2.8* I didn't enjoy working with the old design and weak filters. ### 1/5 — Worse than useless *2024-12-08, version 1.2.1* This app is worse than useless. Wasl is only interested in selling property and it is impossible to work out how to do anything in this app. Wasl unhelpfully removed all other ways of managing your rental, so if you make the mistake of renting a Wasl property you will need to waste your time trying to figure out how to use this app if you want to do anything ### 1/5 — rudeness and arrogance *2024-10-16, version 1.1.5* express my extreme disappointment with the behavior of the inspection team. Their rudeness and arrogance were unacceptable. ### 1/5 — Disappointed *2024-08-20, version 1.1.0* I have repeatedly inquired about the apartment at a particular place, and after a long wait, we finally found an opening at this place. We immediately began the booking process over the phone, but were unable to complete it because the app failed to display the payment page. Frustrated, we then attempted to rent the same apartment on a laptop, uploaded all the required documents, reached the payment page, and just as we thought it was going through, the site redirected us to the homepage without any confirmation. This is beyond disappointing and infuriating. To make matters worse, I received a call from the leasing team informing me that the apartment has already been taken. How is this even possible when the booking should have been blocked for us for the given 15 minutes? Our current contract ends this month, and now we are left stranded because this was our last hope. This experience has been nothing short of appalling. If the app and website can't handle the leasing process properly, why bother offering it online at all? The poor functionality and lack of reliability have cost us the apartment, and we are deeply disappointed with how this has been handled. Moreover wasl is infamous for accommodating external agents in the inside to book the apartments- rather than making it easy the entire process is twisted ### 1/5 — Not available apartment is listed *2024-08-18, version 1.1.0* Apartment is listed in the app. And when we inquiry it is not available. ### 1/5 — No added value. *2024-07-30, version 1.1.0* The listing is not at all available. You go through whole process then crashes. No backend maintenance and not user acceptance testing ### 1/5 — No Use of the app. *2024-07-24, version 1.1.0* Cannot define the purpose of this app. If we are creating one service request, no action will be taken and nobody will contact back. And can see after couple of weeks, the ticket will be closed without any confirmation. ## Most praised reviews (9 highest-rated) ### 5/5 — Living experience in Wasl *2025-08-24, version 1.2.9* I have no issues what so ever with the community, maintenance or security. Living in Wasl community is the best decision- ### 5/5 — Smooth app *2024-09-05, version 1.1.3* Good app ### 5/5 — Wasl App *2024-02-22, version 1.0.4* The app is elegant, trendy, and user-friendly. Its high performance ensures fast service request processing. All services are available digitally, making applications simple and convenient. Thank you wasl ### 5/5 — User friendly app *2024-01-12, version 1.0.4* Good user friendly app ### 5/5 — Feedback *2023-11-28, version 1.0.1* Great Experience. Everything in one app. Easy to access all the services. Better performance and great look and feel. ### 5/5 — Awesome new features *2023-11-28, version 1.0.1* Seamless process and easy and user friendly UI. ### 5/5 — Gratitude *2023-11-26, version 1.0.0* The ease and convenience of having a SuperApp for all purpose is wonderful. ### 5/5 — Awesome! *2023-11-26, version 1.0.0* The new experience is great! ### 2/5 — Unable view renewal contract sectio. *2023-11-27, version 1.0.0* I’m unable to view my rental renewal section. I’m on holiday and I tried my best to figure this out but user experience wasn’t great. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-18.*