# Wateen — Royal commission Hospital > Electronic health services app for patients of Royal Commission Hospital in Jubail. (iPhone/iPad app by Royal Commission Health Services Program in Jubail.) - Source: https://appshunter.io/ios/app/wateen/id1485713548 (this page in markdown: same URL + `.md`) - Developer: [Royal Commission Health Services Program in Jubail](https://appshunter.io/developer/1173532888) - Category: Medical, Health & Fitness - Price: Free - Rating: 1.46/5 from 28 App Store ratings · 10 written reviews indexed - Age rating: 17+ - Requires: iOS 15.4 · 27 MB - Languages: Arabic, English - Released: 2019-11-28 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/wateen/id1485713548/reviews.md ## What is Wateen? Royal Commission Health Services Program in Jubail (Wateen App) 
Electronic Services application for patients.
 The Health Information Technology Department for Jubail and Yanbu is pleased to provide
 Free patient services application as part of Smart Hospital project for all users of smart devices. Wateen application is available in Arabic and English and offers beneficiaries a number of electronic services exceeding 20 e-services, including: - Access to the application and verification of the identity of the beneficiary through the integration with of unified national access (digital identity) - Check-in time - Access to internal hospital facilities and clinics through GPS - Booking and reviewing appointments - View test results. - Navigation to location and guidance - Open a medical file. - Review and print medical reports and sick leave. - Electronic payment to cash and Insurance eligibilities. - The patient can also interact through the application by entering the data of weight, height, measurement of blood pressure, sugar and daily exercises by doing some assessment to be followed up with the doctor. The app also provides a number of services that save time and effort for the beneficiary. ## Key features - Digital identity verification - Appointment booking and management - View test results - Hospital facility navigation - Medical file access - Print medical reports - Electronic payment options ## Recent user reviews (10 of 10) All indexed reviews: https://appshunter.io/ios/app/wateen/id1485713548/reviews.md ### 1/5 — سيء *2024-01-07* التطبيق له اكثر من شهر لا يعمل ### 1/5 — مشاااااكل تقنيه ولا يعمل *2023-12-24* تطبيق فااااااشل خربان حملته ستين مره وكل مره تطلع مشكلة جديده، يا يكون معلق او ما يدخل عن طريق نفاذ ولا يطلع من حاله كراش والدعم الفني ارسلتله إيميلين ولا يجيني غير رد الي ولا اي تجاوب!!!! فشل وبهذله!! اللغوه واستخدموا تطبيق صحتي يا برنامج الرعاية!!!! صفر نجمه ### 1/5 — مشكله تقنيه *2023-12-17* التطبيق لا يعمل ### 1/5 — سيء *2023-12-15* سيء للغاية ولا يعمل وإذا اشتغل ثقيل جدًا. له أسبوعين متوقف ### 1/5 — التطبيق يعلق *2023-11-28* يحتاج الى تطوير اكثر مما هو موجود.. متعب بالدخول ولايعمل النفاذ الوطني يعلق الصفحة ### 1/5 — سيء *2023-07-17* تطبيق ماستفدت منه لي سنه كل ماحاول احجز موعد يقول لايمكن. ### 1/5 — يحتاج الكثير من الإصلاحات *2022-08-11, version 1.45.3* التطبيق ثقيل، وكلمة المرور تطلب في حال الخروج من التطبيق ولو لثانية، يحتاج الكثير من الإصلاحات. ### 1/5 — يحتاج تطوير *2022-03-07, version 1.2.1* التطبيق ما منه فايده يحتاج تحسين و تطوير ### 1/5 — برنامج معوق *2022-03-02, version 1.2.1* لا تظهر المعلومات عند طلب موعد اما لا يوجد اسم الدكتور او العيادة او التاريخ يجب المحاولة اكثر من عشرين مره ويمكن بالصدفه يتم حجز موعد لماذا يتم الدخول عبر النفاذ الوطني وطلب الاسم وكلمة المرور عند كل استخدام ، يحتاج الكثير من التبسيط والتطوير والتعديل . يجب اخذ الشرائح التي ستستخدم التطبيق بعين الاعتبار كبار السن ومن لا يملكون ادني معرفه بالتقنية . ### 2/5 — فكرة البرنامج جميلة، لكن!! *2020-02-25, version 1.1* البرنامج يطلب ادخال اسم المستخدم والرقم السري عند كل دخول، والبرنامج لا يوضح اذا كانت الطبيبة في اجازة، قمت بحجز موعد، عند الوصول اخبروني بان الطبيبة في اجازة. ## Frequently asked questions about Wateen ### What is Wateen? Wateen is an electronic services application for patients of the Royal Commission Health Services Program in Jubail. It provides over 20 e-services to manage health information and appointments. ### Is Wateen free to use? Yes, Wateen is a free patient services application offered as part of the Smart Hospital project. ### What devices does Wateen support? Wateen is available for iPhone and iPod devices. ### How often is Wateen updated? The latest version of Wateen is 1.46.9, and it was last updated on July 11, 2023. ### What languages is Wateen available in? Wateen is available in both Arabic and English. ### Can I track my health data with Wateen? Yes, you can enter your weight, height, blood pressure, sugar levels, and daily exercises in Wateen for doctor follow-up. ### What is the age rating for Wateen? Wateen has an age rating of 17+. ### How does Wateen handle user identity? Wateen integrates with unified national access for identity verification, ensuring secure access to your patient information. ## Version history (last 5 releases) ### 1.46.9 — 2023-07-11 Application improvements ### 1.46.1 — 2023-05-14 Application improvements ### 1.45.5 — 2022-09-14 Profile data updated ### 1.45.3 — 2022-03-09 Royal Commission Health Services Program in Jubail (Wateen App) Bug fixing ### 1.2.1 — 2020-09-08 Bug fixes and improvements. ## Apps similar to Wateen | App | Rating | Price | Category | | --- | --- | --- | --- | | [Almana Hospital](https://appshunter.io/ios/app/almana-hospital/id1587010153) | 1.3 (103) | Free | Medical | | [كيورا Cura - استشر طبيب](https://appshunter.io/ios/app/cura/id1033016040) | 4.6 (430) | Free | Medical | | [مجمع الجزيرة الطبي](https://appshunter.io/ios/app/id1510590686) | 4.0 (4) | Free | Medical | | [OTARR - أوتار](https://appshunter.io/ios/app/otarr/id1546610113) | 1.0 (2) | Free | Medical | | [MHIS](https://appshunter.io/ios/app/mhis/id944858324) | 2.0 (20) | Free | Medical | | [Mouwasat Hospital](https://appshunter.io/ios/app/mouwasat-hospital/id1612207127) | 4.8 (3,673) | Free | Medical | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*