# WATERROWER Connect — user reviews > 175 indexed App Store user reviews of WATERROWER Connect by WaterRower, rated 4.30/5 from 941 ratings. - Source: https://appshunter.io/ios/app/waterrower-connect/id1463763094/reviews - App overview in markdown: https://appshunter.io/ios/app/waterrower-connect/id1463763094.md - Rating breakdown: 5★ 639 · 4★ 116 · 3★ 72 · 2★ 29 · 1★ 85 ## What do users think of WATERROWER Connect? Overall sentiment: negative **Pros** - 🚀 Connects easily - 👍 Tracks workouts by date - 🚀 Convenient Strava integration - 👍 Slick and stylish app - 👍 Tracks rowing data directly - 👍 Disciplines user **Cons** - 🐛 Connectivity issues - 🐛 Buggy and crashes frequently - 🐛 Unreliable workout tracking - 🐛 Fails to sync with Apple Health - 🐛 Lacks basic features like pause, delete, and edit - 🐛 Requires expensive Bluetooth module - 🐛 Confusing and unintuitive to use - 🐛 Outdated and poorly maintained - 🐛 Inaccurate data reporting **Commonly reported bugs** - Freezes during workouts - Fails to connect to Bluetooth module - Inaccurate calorie and distance tracking - Duplicates workouts in Apple Health - Incompatible with newer iOS versions - Crashes after recent updates **Most requested features** - Apple Health integration - Customizable workout options - Ability to delete/edit workouts - More detailed performance metrics - Improved connectivity and stability - Better heart rate monitoring - Audible workout cues - Larger font for data display - Ability to save custom workouts - Compatibility with more devices - Free trial period for premium features ## Newest reviews (17 of 175) ### 4/5 — Calorie problems with Hybrid CR monitor *2026-07-10, version 2.39.10* The app reports workout calorie values that are 4-5 times too large. I’m using it with the hybrid water rower which has the CR monitor. The web site says it’s compatible and all other stats are fine. Suspect it’s converting from mechanical to metabolic after the monitor has already done this. A further problem is that it’s forgetting workouts, despite initially exporting them to Apple Health. And no support - neither issue is showing any signs of being addressed. ### 3/5 — Mixed feelings *2026-07-08* Pairing is genuinely easy — connects quickly to the S4 and to my HRM every time, no dropped connections, no fuss. Once you’re rowing, the stats are excellent: stroke rate, splits, distance, all clean and accurate. Two real gaps. First, there’s no good way to import workout data from other apps back into WaterRower Connect, so if you ever row with a different app for video or classes, your history gets fragmented instead of living in one place. Second, there’s no way to project the app to a TV or larger screen — your only option is buying WaterRower’s own iPad/iPhone mount, which just puts a small screen right on the machine rather than letting you use a big screen you already have. Great hardware, but the app boxes you in. ### 3/5 — App stability is worse after latest update *2026-06-15, version 2.39.0* The app was working reliably to track my rowing intervals during the winter. During yesterday’s row the app crashed multiple times. I’m using an iPad Pro 10.5. ### 4/5 — Calorie problems with Hybrid CR monitor *2026-05-28, version 2.38.1* The app reports workout calorie values that are 4-5 times too large. I’m using it with the hybrid water rower which has the CR monitor. The web site says it’s compatible and all other stats are fine. Suspect it’s converting from mechanical to metabolic after the monitor has already done this. ### 2/5 — Set max heart rate *2026-01-22, version 2.35.0* I need to set my max heart rate. I can select Max HR in Configure Heart Rate Zone but after I enter a number, I cannot make the keypad go away. It is covering the save button. Thus, I cannot save. ### 3/5 — A bit buggy *2026-01-11, version 2.35.0* On a majority of workouts the power curve shows peculiar readings. There’s often a spike of 1000-2700n. I know I am not pulling that hard. This spike skews the graph when I view my workout history. Other times the power curve reading stops about 75% into my stroke. This also skews the history data. ### 2/5 — Timer *2025-12-31, version 2.35.0* Timer keeps counting when paused ### 4/5 — Good app *2025-12-30, version 2.35.0* Cannot change my max heart rate. Settings, HR Calibration, then when I go to update my max heart rate the number input screen pops up and covers the save button. Hence, cannot save the updated max heart rate. ### 3/5 — Issues with the LightRing settings *2025-10-28, version 2.34.13* The option to have the LightRing change colour according to strokes per minute is amazing. However if I try to set it to anything other than the default 22 SPM it crashes and restarts. Would be fab if that could be sorted. ### 4/5 — Works great as a workout tracker *2025-09-25* I really enjoy using the “Just Row” mode. It took a while and some help from waterrower support, but once I understood how it works I found it very useful. I bought a Polar H10 chest monitor and an S4 bluetooth transmitter for my rower and they work very well with an older iPad. Also figured out how to use the Apple watch version of the app and the iPhone which uses wrist HR tracking and is more convenient but has the downside that the watch does not always transmit the measured heart rate to the iPhone. ### 2/5 — Free temporary access *2025-03-30, version 2.29.14* There should be a period (1 month) of free access, so i can see if it is worth the money to subscribe. ### 4/5 — Good, but could be better *2025-03-30, version 2.29.14* Slick and stylish app which tracks your rowing connecting direct to the machine and HR devices easily. The premium option allows some extra pretty HUDs and access to video based workouts through 3rd parties. My gripe is that although there is some capacity to build custom workouts they are really limited; set time, distance or rate. This is a travesty as it has the best metronome I’ve found but without an option to scale the stroke rate it’s incredibly annoying, having to stop at every step of the ladder/pyramid for example. Makes me question why I paid the extra for the Bluetooth module. ### 2/5 — Basic *2025-02-28, version 2.29.1* The app is very basic, awkward to use, and offers very little useful feedback. You can use this to record heart rate readings from an Apple Watch, but it inexplicably requires to have their app open on the watch for the duration of the workout and the details recorded into the fitness app are minimal - nothing about the number of strokes or stroke rate is shared. Honestly, I regret paying for the commodule for such a poorly implemented product. ### 2/5 — Premium classes don’t change *2025-02-18* The app seems fine for the basics if you want to see stats on your phone instead of the monitor. I was excited to pay for Premium at $5.99 which offered classes. After a month … they never change. It seems like it’s the same 10 classes unless I’m missing something. I couldn’t find a way to ask Support. Hoping I get a response here but not paying for static content. ### 1/5 — You messed it up in update 2.28.10 *2025-01-30, version 2.28.10* The app is feeding wrong energy consumption info to Apple Health app. A 30-min 6.6km row has only consumed 0.31kCal energy? Could be a rounding issue. Plz fix asap. ### 3/5 — Great but no sound *2024-12-06, version 2.27.13* It’s good, but in the scenes there’s no sound. There’s sound in the classes. The scenes are nothing without ambient sound to go with it. ### 3/5 — Workouts dropping off history. *2024-11-27, version 2.27.8* The app is ok but I have lost several workouts, even after they have gone to the WaterRower cloud.☹️ ## Most critical reviews (10 lowest-rated) ### 1/5 — Strength training doesn’t work *2026-02-05, version 2.35.0* None of the paid sessions or modules work. Only some rowing even after you pay the subscription. It’s not a great app other than rowing stats. ### 1/5 — Horrible *2026-01-24, version 2.35.0* As title state.. for 2026 , this all is simply terrible . I would pay for something better ### 1/5 — App? Crapp is a better description. *2025-12-05, version 2.35.0* Worked really well at first but started taking longer and longer to load. Then, 22 weeks into 24 week program, won’t connect. Every other part of the app works, just not the program I’m 22 weeks and 3 sessions into! ### 1/5 — Incompatible with SmartRow *2025-11-10, version 2.34.15* I purchased SmartRow and my workouts tracked through Waterrower Connect do not properly save to the cloud, only temporarily to my device. They don’t save to my personal account so aren’t visible across devices, and my workouts no longer sync with Strava. This app used to be reliable, but an update along the way seems to have completely messed up some needed integration details. Devices used: iPhone; iPad. ### 1/5 — Terrible App for a Great Machine *2025-10-24, version 2.34.10* This app is useless. If you need to pause your workout, if you pause from the monitor, it does not automatically pause the app, which means you need to hit pause in two different places and end up wasting seconds from your tracked time and incorrectly tracked distance. As far as integration with Apple Health, I’ve had quite a few workouts where in the Waterrower app the distance was logged as 11.25km but in Apple Health it was recorded only as 11km. Don’t know why. I don’t bother with it anymore, too much trouble for zero benefits ### 1/5 — Workout saving issues *2025-09-09, version 2.31.4* Incredibly disappointed that this app does not consistently save workouts. It makes no sense. Forced to take a screenshot to manually input numbers back into the app and/or Strava, which defeats the whole purpose. I’ve tried logging out and logging back into account right before a workout, but that also doesn’t work. ### 1/5 — No Longer Working! *2025-07-15, version 2.31.4* Ever since OS 18.5 it will not open. You get a splash window and that is all. I called and was told this would be looked into and they did not even ask my name or contact information. That was 2 weeks ago and It is not working. Sure, I could try deleting it and reinstalling it, And Loosing all my history…. ### 1/5 — Still crashes during workouts *2025-05-11, version 2.30.15* I recently started rowing again and I was really hoping WaterRower had fixed the bug that causes the app to randomly crash and lose my workout data, but the bug is still there. There’s no excuse for this. Stability should take priority over new features. ### 1/5 — Bad bug *2025-03-12, version 2.29.14* I paused and after resuming it stopped counting any strokes despite the monitor continuing to. ### 1/5 — Just Terrible *2025-03-08* I’ve been using the app since 2021 and it just gets worse. There is no way to view the battery level of the S4 Comm, so expect to have it die mid workout. That is if the app doesn’t just crash, which happens every month or two. I always write notes after my workout and the window never scrolls up enough to see it when the keyboard opens up. I tried the premium subscription features so I could do HR zone training, but my phone screen goes to sleep when I try to use them - this does not happen with the normal workout. This is what happens when the developers for an app have never used the product. **Developer response:** Hi there. We're sorry to hear about the troubles you're having with the app. If you're still experiencing these issues, please reach out to us at connect@waterrower.com so we can investigate the issue. Thanks! ## Most praised reviews (10 highest-rated) ### 5/5 — Love the LightRing settings *2025-11-04, version 2.34.15* I really enjoy this app, and now I’ve added the light-ring to the WaterRower it’s such a wonderful experience rowing to the lights changing to my preferred stroke per minute. I appreciate the customer service when I needed it too. 👍🏾 ### 5/5 — WATERROWER app *2025-07-29, version 2.31.4* Brilliant and disciplines ### 5/5 — App stopped working *2025-02-02, version 2.28.12* I loved the app while it worked. Stopped working after the last update. I tried deleting the app and reinstalling. Still no luck, app just goes black and then disappears without opening up. ### 5/5 — Subscription stopped work early *2024-09-25, version 2.26.0* My subscription stopped working a month before the paid end. Contacted support, their resolution didn’t fix the issue. So now I’ve paid for something that’s not being provided. ### 5/5 — Please make font LARGER *2024-09-07, version 2.25.27* I’m a long-time mainly happy user of the app, but the latest release has very small font for the 4 user-configurable data displays (eg heart rate). These fields are now hard to read on the phone when rowing. Please fix. Thank you ——— And FIXED 3 days later, THANK YOU ### 5/5 — Broken again *2024-04-20, version 2.22.12* Downloaded the iPad app, and now neither the iPhone nor the iPad app connect to the CommModule. Deleted both apps and reinstalled, no luck. Literally before adding this iPad app the iPhone app of WaterRower was working and connected to CommModule. Now nothing on either. Will not connect. Utterly irritating. I only recently restarted the WaterRower premium subscription. I will now cancel again. Useless app. Buyer beware. Either the app Bluetooth connection is broken or CommModule (new device) is broken because of trying to connect the iPad app. Very annoyed. Please contact me or fix this app. ### 5/5 — Amazing *2024-02-10, version 2.21.9* This has really good for my life and improved my fitness by a millennium THANKS water rower ### 5/5 — Broken *2023-10-21, version 2.19.9* I have been the app for years now and loved it. But the last update broke the app and is no longer usable. ### 5/5 — Why change a good interface *2023-10-13, version 2.19.9* Used the app today and it’s been re designed. Not as good as before when navigating it 😞 ### 5/5 — Best form of cardiovascular fitness *2022-12-06, version 2.12.5* Using the waterrower app in unison with the Bluetooth commodule has been revelatory. Couldn’t recommend it more to anyone, certainly easy to use as well --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*