# Watertown Savings Bank

> Mobile banking app for managing accounts, cards, payments, and deposits. (iPhone/iPad app by WATERTOWN SAVINGS BANK (INC).)

- Source: https://appshunter.io/ios/app/watertown-savings-bank/id639629518 (this page in markdown: same URL + `.md`)
- Developer: [WATERTOWN SAVINGS BANK (INC)](https://appshunter.io/developer/639629521)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 1,592 App Store ratings · 23 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 142 MB
- Languages: American English
- Released: 2013-05-14
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/watertown-savings-bank/id639629518/reviews.md

## What is Watertown Savings Bank?

The Watertown Savings Bank mobile app offers convenience, security, and control over your banking activities while on the go!
•	Monitor your WSB accounts
•	Manage your debit cards by turning them ‘on’ and ‘off’ and setting card limits
•	Set real-time transaction, security, and ATM alerts
•	Deposit checks
•	Transfer funds
•	Pay bills
•	Pay your friends
•	Get instant balances
•	Find a nearby WSB ATM
As a WSB customer, enjoy the convenience of enrolling for WSB Mobile Banking directly from your iPhone. Just download the Watertown Savings Bank mobile app and get started! For further information call our Customer Support at 617-928-9000. 
Member FDIC  Member DIF

## Key features

- Monitor WSB accounts
- Manage debit cards (on/off, limits)
- Set real-time alerts
- Deposit checks
- Transfer funds
- Pay bills and friends
- Get instant balances

## What do users think of Watertown Savings Bank?

Overall sentiment: negative

**Pros**

- 👍 Great customer service
- 🚀 Convenient mobile features
- 💡 Useful mobile deposit

**Cons**

- 🐛 Login issues
- 🐛 Unreliable app functionality
- 🔍 Lacking key features (Touch ID, check deposit)

**Commonly reported bugs**

- App crashes or fails to load
- Inconsistent mobile deposit functionality
- Compatibility issues with iOS updates

**Most requested features**

- Fingerprint/Touch ID login
- Improved mobile check deposit
- More feature parity with other banking apps

## Recent user reviews (10 of 23)

All indexed reviews: https://appshunter.io/ios/app/watertown-savings-bank/id639629518/reviews.md

### 1/5 — Stupid

*2025-10-26, version 25.1.31*

Always a problem

### 2/5 — Wouldn’t recommend

*2024-03-10, version 23.2.30*

Besides being safe from banking under a bigger company that would care less about you i would not recommend this app it doesn’t do the things it says it can and it and the bank have way too many problems

### 5/5 — I love my bank

*2023-11-22, version 22.2.200*

How many people can say that about their bank ? The employees are kind, helpful, never annoyed with anyone, not patronizing or cold as in most banks, it’s obviously important to them to give good service. There’s an amazing woman named Gail at the Mt Auburn street location, she remembers not only me but my son whom she met only once four years ago, and said hello to me and asked me about my son as soon as I walked in. This is a bank that deserves business.

### 5/5 — Best Bank Ever! Real people, real help!

*2022-08-19, version 22.1.50*

Had them for years - nothing like the ‘big banks’! Great, available service all the time.

### 1/5 — update, ios 12.5.5 no longer will work or load per message

*2021-11-07, version 21.2.70*

Latest update for ios 13 made it stop working for ios 12.5.5
Message says one can use or download prior version, but impossible to do as it keeps going back with message to download prior versions and unable to do it. Endless tries with unusable app now. Very poor update disabled my version that was fine about a week ago....
Update people could not have validated being able to load and use existing version a week ago. Shoddy coding.

### 1/5 — Awful

*2021-06-14, version 20.2.80*

Half the time you can’t even log in to see your own account information. It’s absolutely awful. Whats the point in this app if I can’t use it half the time.

### 5/5 — Awesome

*2021-01-14, version 20.2.50*

Great bank!!!
🥰

### 1/5 — So frustrating

*2020-04-16, version 19.3.20*

No matter if your password is correct, it doesn’t let you in. Especially after updates, erases everything and you need to set up your face recognition IF it even lets you log in. SO ANNOYING

### 4/5 — ArgHh

*2019-11-27, version 19.2.50*

Aaaaaarrrrrrrggggggghhhhhh

### 1/5 — Works only 1 out of every 10 times you open it

*2019-11-23, version 19.2.50*

The app is terrible. You deposit checks into a mystery land where they are never to be see again, or you have to call the bank to check on them. And even then, days go by without answers. Not pleased with the app, not pleased with the bank. 
Ready to change to a bank that upholds a higher standard of technology to ensure that these things don’t happen so often.

## Frequently asked questions about Watertown Savings Bank

### What can I do with the Watertown Savings Bank mobile app?

The app allows you to monitor your WSB accounts, manage your debit cards by turning them on/off and setting limits, set real-time transaction and security alerts, deposit checks, transfer funds, pay bills, pay friends, get instant balances, and find nearby WSB ATMs.

### Is the Watertown Savings Bank app free to use?

Yes, the app is free to download and use. There are no direct costs associated with using the mobile banking features provided by Watertown Savings Bank.

### How do I enroll in WSB Mobile Banking?

As a WSB customer, you can enroll for WSB Mobile Banking directly from your iPhone. Simply download the Watertown Savings Bank mobile app and follow the on-screen instructions to get started.

### What are the security features of the app?

The app offers security and control over your banking activities. You can manage your debit cards by turning them on or off and setting limits, and you can set real-time transaction and security alerts to stay informed about your account activity.

### What if I need help with the app?

For further information or assistance with the app, you can call Watertown Savings Bank's Customer Support at 617-928-9000. They are available to help you with any questions or issues you may encounter.

## Version history (last 5 releases)

### 25.2.100 — 2026-02-18

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.70 — 2025-12-08

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.31 — 2025-08-13

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.2.60 — 2025-02-10

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.1.71 — 2024-06-26

Bug fixes and performance improvements

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## More apps by WATERTOWN SAVINGS BANK (INC)

- [WSB Business](https://appshunter.io/ios/app/wsb-business/id1437676736)

All apps by WATERTOWN SAVINGS BANK (INC): https://appshunter.io/developer/639629521

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
