# Waterway Guide — user reviews

> 41 indexed App Store user reviews of Waterway Guide by Waterway Guide, rated 4.70/5 from 2,877 ratings.

- Source: https://appshunter.io/ios/app/waterway-guide/id1551794976/reviews
- App overview in markdown: https://appshunter.io/ios/app/waterway-guide/id1551794976.md
- Rating breakdown: 5★ 2,441 · 4★ 265 · 3★ 69 · 2★ 29 · 1★ 73

## What do users think of Waterway Guide?

Overall sentiment: neutral

**Pros**

- 🚀 Excellent integration with Aqua Map
- 👍 Useful resource for boating
- 👍 Great information and details
- 👍 Easy to use and navigate
- 👍 Invaluable for planning trips

**Cons**

- 🐛 Buggy and crashes frequently
- 🐛 Inconsistent and unreliable
- 🐛 Difficult to navigate and use
- 🐛 Outdated information and images
- 🐛 Subscription and access issues

**Commonly reported bugs**

- App not working with latest iOS version
- Subscription purchases not working properly
- Unable to access purchased content
- Frequent crashes and errors

**Most requested features**

- Provide vertical bridge clearances
- Improve offline functionality
- Enhance search and filtering options
- Implement dark mode

## Newest reviews (10 of 41)

### 3/5 — Good product

*2026-01-19*

Waterway guide is a good product, however their in need for a new design to navigate and locate information .

### 3/5 — Pictures are old

*2024-03-05*

Not very updated

### 3/5 — Wrong fuel info

*2023-08-07, version 2.1.5*

Pretty decent marina guide but all of the fuel information is wrong.

### 2/5 — Tough to use

*2022-12-09, version 2.1.3*

The electronic version is not intuitive to follow, the print copy is much more practical

### 5/5 — Excellent Aqua Map Integration

*2022-12-02*

As one of your first users of Aqua Map many years ago I am writing to thank you for your wonderful application  and its integration with and continuing relationship with Aqua Map Charts.

Hopefully with the ease of integration more and more users will take the opportunity to provide crowd sourced information for anchorages and marinas!

I hope and implore all Aqua Map users to actively provide updates to Waterway Guide through Aqua Maps! Let us all make both the invaluable tool for updated information while cruising.

### 3/5 — So frustrating! (Updated Review)

*2022-06-04, version 2.0.2*

Update (6/4/2022)
The developer has reached out to me and explained how to get out of ‘library’ or ‘publication jail’ as I called it. The solution: Just make sure you select a free publication and then you’ll be able to navigate around. 

They were also interested in learning where I was having the quitting issue, and I supplied as much information as my fuzzy memory could, and will send them more information in the future as it happens.

Changing my review to 3 stars and will revisit this review again after more use to see if the quitting issue is resolved.

Original review:
I have up to date OS and iphone 11, updated app, and it still quits constantly, and it still requires a restart to get out of ‘publication jail’ — probably not the experience you intended to deliver. You have great books though!

### 5/5 — Cuba Waterway Guide.

*2022-05-23*

I have been using the Cuba waterway guide and it’s been invaluable. From the how tos and tips on entry and how things work, to the details of each anchorage and harbour and passage has been incredible for planning. There really isn’t an alternative. So great having it digitally in an app and not just a hard copy or PDF. 

Love it.

### 3/5 — Great info if and when it starts

*2022-01-20*

Lots of great info available in it but the app is so flaky to start. It’s frustrating when you are trying to find info about an area quickly. Sometimes it starts quick and easy but that is very rare. Enough to cause 2 star loss.

**Developer response:** Hello Em Anni, We're very sorry to hear you had trouble with the app! There have been some recent networking issues causing problems with certain internet service providers. An update to the app was just released on Monday, 5/2, to alleviate those issues. We'd recommend downloading the updated version and giving it another try. You can always reach out to us at support@waterwayguide.com for additional assistance as well. We're happy to help in any way we can! Thanks, Waterway Guide Media

### 2/5 — Unable to open on any device for past 2 days

*2021-12-20, version 1.1.4*

What’s going on with the app? Just me!?

### 1/5 — Almost unusable

*2021-12-08, version 1.1.3*

Layout and organization is not intuitive and the app is very glitchy.  Don’t bother.

## Most critical reviews (10 lowest-rated)

### 1/5 — No copy and paste permitted

*2026-06-29, version 4.4.0*

It’s like one line of code that would take a developer 5 minutes to find and submit, but now I have to spend like 45 seconds going back and forth to enter coordinates I found in Skipper Bob book into Google maps. Unacceptable for a paid app.

### 1/5 — Very thin info

*2025-07-28, version 3.6.0*

There’s 100 times more info on a chart. In my view cruising guides should expand on charted info. Don’t waste your money on this guide, it’s fundamentally useless

### 1/5 — Buggy app

*2024-03-06*

Purchased the Bahamas Guide, but the app doesn’t seem to understand that and wants me to pick a title. Then the title is already purchased according to the app, so I cannot purchase it or select it. This means I cannot access any of the information for locations.

### 1/5 — App not working with iOS 16.5

*2023-06-14, version 2.1.5*

Can’t get the app to load at all. Please update!

### 1/5 — Worthless

*2022-05-09*

I’ve purchased a lot of apps, and this one might be great if I could use it, but from day one it’s been problematic.  When I first purchased it, I could not access it, which required a chain of emails to gain access.  Same problem now and when I try a password reset, it has no record of my email.  Fortunately I only purchased one “book”, but I’m done.  I’ve deleted it since it truly is worthless because it’s not accessible.

**Developer response:** Hello Arn117, Our apologies for the poor experience you had with the app! All login issues have been resolved in the latest version of the app, 2.0.2. I would recommend downloading the latest version from the App Store; log in using the email address that your subscriptions were purchased with and they will load automatically. You can always reach out to us at support@waterwayguide.com for additional assistance as well; we're happy to work with you on gaining access to your book.
Thanks, Waterway Guide Media

### 1/5 — App not working

*2022-05-01, version 1.1.4*

App has not worked for the past week.  Taking a trip to New Orleans and wanted to preview marinas there.  Not happy with app!🤬

### 1/5 — Inaccurate & Unreliable

*2022-04-25*

App works 1/4 of the time… other times you can’t even log in.  Super frustrating when on the water and looking for marinas.  Also, loads of marinas are not even in the database. Errors such as transiate slips, pump outs, etc. are all real headaches when the app says the Marina has them but in fact they are physically not present. Paid and downloaded the Waterways add on for iNavX and it’s even worse than this app.  Save your frustrations, time and money.

**Developer response:** Hello Jomama40, We're very sorry to hear you had trouble with the app! There have been some recent networking issues causing problems with certain internet service providers. An update to the app was just released on Monday, 5/2, to alleviate those issues. We'd recommend downloading the updated version and giving it another try. You can always reach out to us at support@waterwayguide.com for additional assistance as well. As for any incorrect marina information, there is a form inside the app to report any outdated information and we appreciate the input and corrections from our users!
Thanks, Waterway Guide Media

### 1/5 — Full of bugs

*2022-04-09, version 1.1.4*

Does not work well. Library won’t load consistently. Very flaky

### 1/5 — Not possible to subscribe to individual chapters

*2022-04-06*

I repeatedly tried to subscribe to chapters in the Southern guide to no avail. It reports that the subscription is successful and after 2 seconds I get a pop up message about not being able to find a receipt. When I try to access the chapters I bought, it displays that I don’t have any subscriptions. I tried to refresh the subscriptions within the app and restarting several times with no luck. Not even sure if I have been charged several times after the multiple attempts.

**Developer response:** Hello orion-phi2, 
So sorry to hear about the troubles you encountered! There was a temporary issue receiving receipts from Apple last week in order for the app to properly allow access to the purchased content, but it has since been resolved. Please try the "Refresh Subscriptions" link again and if that still doesn't work please email us at support@waterwayguide.com; we'll make sure you have access to your purchased content.
Thanks,
Waterway Guide Media

### 1/5 — App errors

*2022-03-18, version 1.1.4*

So disappointing that every time I need the app I get an “oops something went wrong” error. Fed up with the unreliability.

## Most praised reviews (10 highest-rated)

### 5/5 — Great!

*2026-07-31, version 4.4.0*

5 stars

### 5/5 — Great reference!

*2026-06-29, version 4.4.0*

Always reference for marinas, moorings, and fuel.

### 5/5 — Couldn’t navigate the Chesapeake Bay and ICW without this

*2025-11-02*

We use Garmin and Navionics as we sail, but WWG gives us the best anchorages and ways to calculate distances easily. Love the reviews of anchorages and the alerts. Definitely worth the money!

### 5/5 — Beginning

*2025-11-01*

Just started using this app and so far so good…

### 5/5 — Lobato

*2024-10-24, version 3.4.1*

This AP is amazing.

### 5/5 — Georgian Bay

*2024-07-28*

We appreciate the  easy visuals and information about all the anchorages.   Before we head out, we check out the Waterway Guide to decide on a few anchorages that might work for us that night.   Great app!

### 5/5 — New Bahama Guide by Addison Chan

*2024-06-08*

WOW! I am so impressed with the new Bahama guide from Addison Chan!!! Such good information and very detailed and easy to follow. Looking forward to using other waterway guides as well!

### 5/5 — APP is great!!

*2024-05-20*

I have been using APP for about 4 years!  It is a great reference for reviewing everything boating! Also finding Marinas/Fuel/Phone Numbers!

### 5/5 — One of my top go-to boating references!

*2023-09-14, version 3.0.4*

Very useful resource for boating!

### 5/5 — Waterway Guide is the best!

*2023-07-12*

3,500 miles into the Great Loop and I could not imagine planning marinas without the phone app version of WWG - the reviews are so important!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
