# WATI — WA Business Team Inbox

> WhatsApp Business marketing and customer support platform for SMBs and enterprises. (iPhone/iPad app by Clare.AI limited.)

- Source: https://appshunter.io/ios/app/wati/id1507066694 (this page in markdown: same URL + `.md`)
- Developer: [Clare.AI limited](https://appshunter.io/developer/1249636030)
- Category: Business
- Price: Free
- Rating: 3.70/5 from 21 App Store ratings · 55 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 162 MB
- Languages: American English
- Released: 2020-04-24
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/wati/id1507066694/reviews.md

## What is WATI?

WhatsApp Business marketing & engagement solution for SMBs & enterprises!
 
Scale your business on WhatsApp using WATI. 
 
WATI mobile app lets you access your WATI account on mobile devices. Enable customer support & launch WhatsApp marketing campaigns on the go. 
 
Requirements- 
- WATI account to access WhatsApp Business API features.
 
 
How to get started with WATI App- 
 
Install the WATI mobile app & enter your login credentials along with the company dashboard domain provided by WATI.
 
FEATURES:
 
1. Shared Team Inbox 
Get multi-login support for WhatsApp Business with complete team inbox functionalities.
 
2. WhatsApp Broadcast
Manage and monitor WhatsApp Business broadcasts directly from the WATI App.
 
3. WhatsApp Marketing
Monitor the performance of personalized WhatsApp broadcast campaigns sent to up to 100k recipients in a single click.
 
4. Quick Reply
Quickly create & organize quick replies to boost the efficiency of the chat agents.
 
5. Contact Management
Manage your WhatsApp contacts with filters, attributes & tags.
 
Leverage the power of engagement on WhatsApp & scale your business.
 
 
Setup your WhatsApp Business account with WATI.
 
WATI is a Product of Clare.AI Limited and we're official business partners of WhatsApp Business APIs.

## Key features

- Shared Team Inbox
- WhatsApp Broadcast Management
- WhatsApp Marketing Campaigns
- Quick Reply Functionality
- Contact Management
- Mobile Access to WATI Account

## Recent user reviews (10 of 55)

All indexed reviews: https://appshunter.io/ios/app/wati/id1507066694/reviews.md

### 1/5 — Poor support

*2026-05-21, version 3.42.0*

Poor support by wati no direct no. Provided Not even for pro plan users & even when u book ur zoom meet it will take 3-4 days this is a very poor costumer support

### 5/5 — Please add another function called Unanswered. Like Facebook Messenger 🙏

*2026-04-07*

Please add another function called Unanswered. Like Facebook Messenger 🙏

### 5/5 — A little bit slow. Need to improve this please.

*2026-04-03*

A little bit slow. Need to improve this please.

### 1/5 — Always access denied

*2026-03-05, version 3.36.0*

Not what I expected

### 5/5 — stable & easy uxui, professional team

*2025-12-17, version 3.32.0*

stable & easy uxui, professional team

### 1/5 — No es lo que parece

*2025-12-09, version 3.31.0*

En internet la venden como una buena solución al envío de mensajes de marketing vía WhatsApp.. a mi no me gustó . Es cara .. no es intuitiva.. super complicado registrar un número de teléfono..

### 2/5 — No funciona en iOS

*2025-12-04, version 3.30.0*

Inicio sesión y no me permite avanzar, es como si no iniciara

### 1/5 — Péssimo pra cancelar

*2025-11-28, version 3.30.0*

Não existe opção para cancelar plano sem entrar em contato por e-mail

### 1/5 — Mal

*2025-11-20, version 3.29.0*

Me han timado, no me llama nadie para explicarme cómo funciona

### 1/5 — Buggy

*2025-11-17*

Please fix the way messages refresh. I constantly have to switch tabs in order to make it refresh. You are having this issues for a loong time! Unbelievable for a messaging app & service.

## Frequently asked questions about WATI

### What is WATI used for?

WATI is a WhatsApp Business marketing and engagement solution. It helps businesses manage customer support through a shared team inbox and launch marketing campaigns on WhatsApp.

### Does WATI require a WhatsApp Business API account?

Yes, WATI requires a WATI account to access WhatsApp Business API features. You will need to log in with your credentials and company dashboard domain provided by WATI.

### What are the key features of WATI?

Key features include a shared team inbox for multi-login support, WhatsApp broadcast management, personalized marketing campaigns for up to 100k recipients, quick replies for efficiency, and contact management with filters and tags.

### What devices does WATI support?

The WATI mobile app is available for iPhone and iPod devices. It allows you to access your WATI account on the go.

### How often is WATI updated?

The latest version of WATI is 3.38.0, last updated on March 21, 2026. Updates aim to improve functionality and add new features for business users.

### What is the user rating for WATI?

WATI has a rating of 3.5 stars from 19 ratings. This indicates a generally positive but mixed user reception.

### Is WATI free to use?

Yes, WATI is available for free. It provides a suite of tools for businesses to leverage WhatsApp for marketing and customer engagement.

### Does WATI have ads?

No, WATI does not contain advertisements. The app is free to use and focuses on providing business tools without ad interruptions.

## Version history (last 5 releases)

### 3.48.1 — 2026-08-24

Fix operators assign problems
improve performance

### 3.48.0 — 2026-08-17

Bug fixes and performance improvements.
Multiple WhatsApp Number Scope Support

### 3.47.0 — 2026-08-06

Bug fixes and performance improvements.

### 3.46.0 — 2026-07-24

Bug fixes and improvements

### 3.45.0 — 2026-07-16

• New admin controls for media privacy and data governance
• Bug fixes and improvements

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All apps by Clare.AI limited: https://appshunter.io/developer/1249636030

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*