# WATI — user reviews

> 55 indexed App Store user reviews of WATI by Clare.AI limited, rated 3.70/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/wati/id1507066694/reviews
- App overview in markdown: https://appshunter.io/ios/app/wati/id1507066694.md
- Rating breakdown: 5★ 13 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 6

## Newest reviews (10 of 55)

### 2/5 — No funciona en iOS

*2025-12-04, version 3.30.0*

Inicio sesión y no me permite avanzar, es como si no iniciara

### 1/5 — Dont work

*2025-06-29, version 3.22.1*

Two factor authentication (2FA) says that sent an e-mail but did not receive.

### 1/5 — Worst service provider and support

*2025-06-16, version 3.22.0*

Wati support is very pathetic, they just focus on onboarding you, after that their job is done. They don’t support for anything

### 1/5 — Service

*2025-04-02, version 3.20.4*

The service was poor, and my issue wasn’t solved. I hope they improve.

### 1/5 — service support

*2025-04-01*

Very poor service support

### 1/5 — Poor support

*2025-03-29, version 3.20.4*

Unable to get support or response for an emergency issue

Poorly structured & unnecessarily complicated workflow is designed for support

### 2/5 — More features and improvements needed

*2025-01-02, version 3.19.1*

More features and improvements needed

### 1/5 — Poor service don’t buy

*2024-12-30, version 3.19.1*

The customer care is poor and no technical support is there with lack of transparency

### 1/5 — Worst app.

*2024-11-12, version 3.19.1*

Worst app. Super slow and their technical issues never end and they take forever to fix it! We pay for an awful service.

### 5/5 — Smart, Simple, and Super Effective

*2024-10-28, version 3.19.0*

Love how Wati makes customer engagement so easy! It’s perfect for managing WhatsApp chats, sending broadcast messages, and even setting up auto-responses with its smart chatbots. The shared inbox is a game-changer for team collaboration, and the interface is super intuitive. Definitely a must-have for businesses wanting to connect with customers quickly and efficiently!

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor support

*2026-05-21, version 3.42.0*

Poor support by wati no direct no. Provided Not even for pro plan users & even when u book ur zoom meet it will take 3-4 days this is a very poor costumer support

### 1/5 — Always access denied

*2026-03-05, version 3.36.0*

Not what I expected

### 1/5 — No es lo que parece

*2025-12-09, version 3.31.0*

En internet la venden como una buena solución al envío de mensajes de marketing vía WhatsApp.. a mi no me gustó . Es cara .. no es intuitiva.. super complicado registrar un número de teléfono..

### 1/5 — Péssimo pra cancelar

*2025-11-28, version 3.30.0*

Não existe opção para cancelar plano sem entrar em contato por e-mail

### 1/5 — Mal

*2025-11-20, version 3.29.0*

Me han timado, no me llama nadie para explicarme cómo funciona

### 1/5 — Buggy

*2025-11-17*

Please fix the way messages refresh. I constantly have to switch tabs in order to make it refresh. You are having this issues for a loong time! Unbelievable for a messaging app & service.

### 1/5 — 更新後用不到

*2025-10-09, version 3.27.0*

畫面冇反應

### 1/5 — التطبيق لا يعمل

*2025-10-06, version 3.27.0*

الجهاز ايفون 16 
الاصدار 18.5 IOS

بعد تعبئة البيانات لتسجيل الدخول تظهر صفحة بيضاء ولا يمكنني الوصول الى الرسائل وغيره تصبح الشاشة بيضاء فقط 

حذفت التطبيق اكثر من مرة
وعاودت تحميله والمشكلة مستمرة

المشكلة واجهتها بعد ما كان هناك تحديث للتطبيق وقمت بتحديثه ومن ثم بعدها واجهت هذه المشكلة

### 1/5 — 差

*2025-10-05, version 3.27.0*

IPhone 13 pro max 更新後用不了

### 1/5 — Terrible platform

*2025-09-12, version 3.25.0*

Always lagging

## Most praised reviews (10 highest-rated)

### 5/5 — Please add another function called Unanswered. Like Facebook Messenger 🙏

*2026-04-07*

Please add another function called Unanswered. Like Facebook Messenger 🙏

### 5/5 — A little bit slow. Need to improve this please.

*2026-04-03*

A little bit slow. Need to improve this please.

### 5/5 — stable & easy uxui, professional team

*2025-12-17, version 3.32.0*

stable & easy uxui, professional team

### 5/5 — Best App and Handy

*2025-10-02, version 3.27.0*

Best App and Handy

### 5/5 — 赞

*2025-06-20*

消息管理很方便

### 5/5 — 消息实时同步很方便

*2025-06-19*

WhatsApp消息能实时同步统一管理 非常方便

### 5/5 — WATI助力快速获客

*2025-06-19*

触达体验流畅，消息管理很方便，一目了然，界面简洁美观，客服响应速度快～在Whatsapp上增长业务，一定不能错过使用WATI！

### 5/5 — 消息管理便捷

*2025-06-17*

我们日常和国外客户在 WhatsApp聊天较多，使用 WATI 管理客户聊天消息真是太方便了，可以一键管理不同状态的消息，效率杠杠的。

### 5/5 — Nice and simple

*2025-01-30, version 3.20.1*

User friendly and yet simple and effective

### 5/5 — Hassle-free WhatsApp Automation

*2024-11-08, version 3.19.1*

Wati makes running WhatsApp Business API super easy! The interface is so user-friendly that anyone can use it, and its amazing automation features handle customer messages like magic. No tech skills needed! If you're using WhatsApp Business API, this app is a must-have. Saved me hours of work!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*