# Waukesha State Bank Mobile — user reviews > 33 indexed App Store user reviews of Waukesha State Bank Mobile by Waukesha State Bank, rated 4.80/5 from 1,498 ratings. - Source: https://appshunter.io/ios/app/waukesha-state-bank-mobile/id598667468/reviews - App overview in markdown: https://appshunter.io/ios/app/waukesha-state-bank-mobile/id598667468.md - Rating breakdown: 5★ 1,324 · 4★ 93 · 3★ 33 · 2★ 18 · 1★ 30 ## What do users think of Waukesha State Bank Mobile? Overall sentiment: negative **Pros** - 👍 Convenient and easy to use - 🚀 Fast and efficient - 💡 Helpful and knowledgeable customer support **Cons** - 🐛 Frequent login and functionality issues - 🐛 Unexpected timeouts and random logouts - 🐛 Crashes on launch or login - 🐛 Outdated and clunky interface - 💰 Inconvenient fees for transfers - 🐛 Issues with mobile deposits **Commonly reported bugs** - Login screen not recognizing passwords - App displaying blank white screen - Inability to see cleared check images or deposit images **Most requested features** - Ability to view savings account balances - Longer transaction history - Modern UI overhaul ## Newest reviews (12 of 33) ### 2/5 — Outdated *2025-02-28, version 24.1.70* This app and also the WSB websites are clunky and seriously outdated. They both need modern overhauls. They are capable of doing so much more than currently. Please get a good IT team on it. ### 3/5 — Pictures of checks *2021-01-03, version 20.2.50* You can never see pictures of cleared checks or pictures of deposits ### 2/5 — Could be better *2020-02-26, version 19.3.20* Could be better ### 3/5 — Mobie deposit *2020-02-13, version 19.3.20* This is so cool! ### 4/5 — Great *2019-08-01, version 19.1.30* But please fix the poorly cropped loading screen. ### 2/5 — Touch ID *2019-04-11, version 18.3.80* Great, except for Touch ID no longer working and causing me to need to force quit the app ### 3/5 — Honest *2019-02-11, version 18.2.70* I have been with Waukesha State for a long long time. I thought it was awesome when I was able to download the app so I could check my accounts anywhere. However I have had multiple problems with this app. I have the fingerprint pass lock for convenience and it really hesitates opening sometimes. I have also had to change my password due to the app saying I didn’t have the correct password. Sometimes it shuts down for no reason. The app also doesn’t warn you about the amount of times you are allowed to transfer funds. Most recently when I go to log on it flashes a few times and then closes the app. This is frustrating because every other app works fine and the whole point of this app is to be able to check your accounts.... ### 3/5 — Helpful, but not enough. *2017-05-29, version 7.0.623* The app is helpful, but simply misses some features and has too many errors to feel complete. It continues to show the wrong dollar amount of my purchases and shows they are done on the wrong day. The app is slow and clunky too. It helps in seeing my balance, but it doesn't update until a few days after a purchase sometimes. If you have WSB it's worth getting, but there are more things that should be added. ### 1/5 — Painfully slow *2016-04-15, version 5.0.134* Terribly slow. Takes several minutes to load and even longer to navigate through the app. Could use an overhaul, much like their web based version. ### 1/5 — First time log in error *2014-08-28, version 4.5.177* Getting hit with security question. After answering the same questions on loop for half an hour I gave up. Unable to log in. ### 2/5 — Unable to log in... *2014-07-05, version 4.5.177* I entered my account username but the app keeps bombarding me with endless security questions which I know I never filled out during the account creation process... I am unable to login ### 3/5 — iOS7 Update... *2013-09-20, version 2.5.22* Needs to be updated. It appears that this app doesn't work with iOS7 yet... Severely irritating! ## Most critical reviews (10 lowest-rated) ### 1/5 — Used to work great *2026-04-09, version 25.2.100* Enter my password and it doesn’t recognize it. Maybe works on desktop but mobile doesn’t. Constantly have to start a chat to reset password. Whatever the developers changed it’s not working. I use this daily and it’s unusable now. ### 1/5 — Bugs galore *2025-08-08, version 24.1.70* App is always having login, and functionality issues. Lots of unexpected timeouts, and random logouts. ### 1/5 — Convenient but inconvenient fees *2023-07-22, version 22.2.200* I shouldn’t have to pay to transfer my money from account to account. I think that’s ridiculous. ### 1/5 — Deposit issues *2023-05-18, version 22.2.200* Your competition does a vastly superior job with mobile deposits ### 1/5 — Unusable *2023-03-12, version 22.2.60* Unable to log in. Does not recognize my password. It claims my password and account don’t match even after I update them. Total garbage. ### 1/5 — App crashes on launch *2021-12-27, version 21.2.70* I am completely unable to use this app; it crashes every time I launch it. I never even get to the login screen. I’ve tried downloading the updates, as well as deleting it and re-downloading, but it still doesn’t work. The online banking function of their website gives me an error message too. ### 1/5 — Not working *2021-02-19, version 20.2.50* What is wrong with this app and why are there two seemingly identical ones listed. This version displays only a blank white screen. ### 1/5 — Outdated *2019-09-13, version 19.1.200* This app is equivalent to dial up Internet. Limited use. ### 1/5 — Hate it *2019-03-09, version 18.3.80* Hard to use too much trying to get to other places .....give the old one back...I hate this ### 1/5 — Changed password & stopped working *2016-07-05, version 5.0.134* Used it almost every day. Had to change password & now it doesn't recognize it & won't work. Deleted & re-installed & still nada. Bummer. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent! *2022-12-25, version 22.1.100* The best! Very helpful, very knowledgeable. Every representative that I’ve talked with, and dealt with over the years have always shown compassion, and respect. ### 5/5 — Transfer *2022-08-18, version 22.1.40* Teller made a mistake and did exactly the opposite of what was to be done regarding the withdrawal. I was able to correct the mistake with two transfers. ### 5/5 — Awsome *2020-11-15, version 20.1.200* Never anny problems ### 5/5 — Fast and Easy *2020-05-12, version 19.3.20* I I find it convenient and easy to use. Living outside of Waukesha it’s more of a help to me. ### 5/5 — Great app *2019-12-02, version 19.2.50* Very convenient on iPhone ### 5/5 — More history please *2019-09-13, version 19.1.200* It would be great if we could access statements going back further than a month. ### 5/5 — Can never log in correctly *2018-07-29, version 18.1.76* Most of the time I try to use this app I can’t even log in because the login screen is junk. The only way I can fix this is to change my password and restart the app. I’ve done this multiple times now and even with enabling touch Id it sometimes doesn’t work. ### 5/5 — Very helpful *2018-05-22, version 18.1.76* This app makes it so much easier to check your balance and transfer money between accounts. I love being able to just pull up my transactions on my phone rather than going online or waiting for my statement to come - since I never keep track of my receipts or write anything in my checkbook (oops). Great app! ### 5/5 — Saving account *2013-04-30, version 2.5.22* I love it, but I wish I could see my savings account, not just my checking. ### 5/5 — Yesss!!! *2013-02-25, version 2.5.19* Finally!!! I've had my banking account with Waukesha state since the day I turned 18 and finally they have an iPhone app! This is great!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*