# Wauna CU — user reviews > 21 indexed App Store user reviews of Wauna CU by WAUNA FEDERAL CREDIT UNION, rated 4.65/5 from 610 ratings. - Source: https://appshunter.io/ios/app/wauna-cu/id1320054623/reviews - App overview in markdown: https://appshunter.io/ios/app/wauna-cu/id1320054623.md - Rating breakdown: 5★ 490 · 4★ 74 · 3★ 21 · 2★ 3 · 1★ 22 ## What do users think of Wauna CU? Overall sentiment: positive **Pros** - 👍 User-friendly interface and easy navigation - 🚀 Fast mobile check deposits - 💡 Fingerprint login capability - 📊 Consolidated account view in one place - 💳 Bill pay functionality - 📱 Loan payment options via app - ⌚ Quick balance access on smartwatch - 🎯 Clear instructions and helpful customer support **Cons** - 😞 Loss of personal teller service and hometown feel - ⏱️ Slow customer service response for account closures - 📱 Check deposit functionality inferior to previous app - 🔌 Lack of Zelle transfer option **Commonly reported bugs** - App won't allow login and locks accounts - Check deposit feature not functioning properly - Account visibility issues (resolved with support) **Most requested features** - Zelle payment integration - Improved check deposit functionality ## Newest reviews (5 of 21) ### 5/5 — AMAZING APP! *2018-05-18* Amazing new features!!! I love that they notified us before hand and how the new app is so easy to use!! I love this credit union and I wouldn’t go anywhere else!! ### 5/5 — Serious upgrade *2018-05-16* Thank you thank you thank you for adding billpay to the app. You have no idea how happy this makes me! ### 5/5 — Great app! *2018-05-15* Very easy to use. Love the fingerprint login capability! As long as you register correctly by using your member number and last 4 of the primary’s SS# signing up is easy breezy! ### 5/5 — Huge Upgrade *2018-05-15* The new app does so much more. Transfers, Bill Pay, loan applications can all be done from your phone. ### 5/5 — Love the new app! *2018-05-15* Very user friendly! ## Most critical reviews (10 lowest-rated) ### 1/5 — Zelle problem *2023-10-21, version 2023.3.0.4* Where is the Zelle option for transferring ### 1/5 — Will not let me deposit checks! *2022-09-15* Please fix asap! ### 1/5 — Customer service *2021-04-22* Absolutely worthless, I asked to Close my account send me paperwork to sign and it’s been weeks. The bank will absorb my few dollars and give me nothing. I’m A disabled 75 year old on social security. Thanks for nothing . . . Dean Chambers ### 1/5 — Teller service *2019-10-12* We have been members for many years and are thinking to change due to the new teller service. We chose Wauna because it had a friendly and hometown feel but you have lost that feel going to automated tellers. Not very customer service oriented or friendly . Carrie Harris ### 1/5 — Check deposit *2018-12-21* This app is far inferior compared to the last app when trying to deposit a check. I still end up having to go to the bank to deposit a check. ### 3/5 — Won’t log in *2018-05-14* App won’t log me in and now my account is locked ### 5/5 — Best credit union *2019-09-09* The app is so easy to use. The staff at the bank are amazing what more can you ask? ### 5/5 — Update is so much better! *2018-07-12* One big thumbs up to the update. I absolutely love how much easier it is to use. I can deposit via iPhone in seconds, worry free. I love to look of it too. Good job guys! ### 5/5 — Awesome *2018-05-24* Super cool how I can see all my accounts at once! ### 5/5 — So much better than the old app *2018-05-21* This new app lets you see all of your accounts in one place including all of your bill pay and loans. You can make your loan payments right from your app! ## Most praised reviews (6 highest-rated) ### 5/5 — User friendly *2018-05-21* So excited to be able to use my thumb print rather than having to remember a password ### 5/5 — Great app!!! *2018-05-18* Very easy to use!!! ### 5/5 — So much better than the old app. *2018-05-18* Everything is much faster and clearer on this app. And the functionality is much improved. I did have a slight issue with seeing all my accounts at first, but a quick call to them and it was resolved. I have nothing to complain about, the app even lets me get quick balances on my watch. ### 5/5 — The best! *2018-05-18* This new app is so user friendly and has multiple new features. Instructions were very clear and the girls at the 800# are so helpful and wonderful. Great upgrade. ### 5/5 — Great App!! *2018-05-18* Very user friendly! ### 5/5 — Love it! *2018-05-18* Great App! Way better than the old one. Can now do bill pay too! Took a bit to sign in the first time, but went back and read the credit union’s instructions and it was super easy (user error). Love that I can log in with my fingerprint now. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*