# Wave Cloud Phone > Mobile app for Wave voice service customers to make and receive calls. (iPhone/iPad app by RCN Telecom Services, LLC.) - Source: https://appshunter.io/ios/app/wave-cloud-phone/id1058524156 (this page in markdown: same URL + `.md`) - Developer: [RCN Telecom Services, LLC](https://appshunter.io/developer/610411417) - Category: Utilities, Productivity - Price: Free - Rating: 3.60/5 from 43 App Store ratings · 13 written reviews indexed - Age rating: 4+ - Requires: iOS 15.5 · 256 MB - Languages: American English, Bulgarian, Croatian, French (France), German (Germany), Greek, Indonesian, Italian, Polish, Brazilian Portuguese and 5 more - Released: 2015-11-20 - Data updated: 2026-06-09 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/wave-cloud-phone/id1058524156/reviews.md ## What is Wave Cloud Phone? Stay connected while on the go. The Wave calling app extends the reach of your Wave voice services while using your favorite handheld device. Features included: • Make and Receive calls on your mobile phone or tablet using your Wave-provided number • Simultaneously rings across all devices including connected smart phones and tablets • Enjoy calling features such as 3 way conference and Call Transfer • Voicemail alerts and Message retrieval • Sync your contacts across multiple devices • Make Calls via Wi-Fi that avoid roaming and cellular call plan charges Wave Business customers can also add Presence, Chat, SMS and conferencing features to enable a more comprehensive communications solution. IMPORTANT, PLEASE READ: • You must be a Wave phone customer to use this app. Please call Wave to subscribe: Residential customers: 855-971-1252 Business customers: 844-910-8519 • Requires WiFi or 4G/5G access. Use of these services may incur additional charges. • THIS APP DOES NOT MAKE EMERGENCY 911 CALLS. It will automatically switch to your 4G/5G cellular network to complete a call to 911. About Wave: Wave is a leading provider of fiber internet, voice, and video services on the West Coast. For more information, visit gowave.com or wavebusiness.com. Copyright: 2022 ©WaveDivision Holdings, LLC ## Key features - Make and receive calls on mobile - Simultaneous ringing across devices - 3-way conference and call transfer - Voicemail alerts and retrieval - Contact synchronization - Wi-Fi calling to avoid charges ## Recent user reviews (10 of 13) All indexed reviews: https://appshunter.io/ios/app/wave-cloud-phone/id1058524156/reviews.md ### 1/5 — Inconsistent Cell Linking *2025-10-27, version 3.21.24* Recently I have noticed this app won’t allow me app answer calls on my mobile phone. I get a variety of reasons and errors. I’ve deleted and redownloaded the app 3 times and today it isn’t working at all, just an “Error try again later” message. Really really frustrating ### 3/5 — Good idea but Annoying alerts *2021-05-18, version 2.32.15* These alerts (a do nothing alert that pops up and goes away so fast you can hardly read it) don’t inform the user at all. They serve no purpose. But they buzz the phone even when I have all alerts disabled for the app. WHY? I see other complaints for the same going back a long time. So what are you doing about it? ### 1/5 — Latest version is unusable *2020-11-03, version 2.31.13* This used to be a good app, but the latest version keeps ringing every 5-10 minutes and then hanging up. The screen flashes that it keeps trying to reconnect, but doesn’t actually do so. It interrupts work, playing music, other phone calls, etc. Incredibly frustrating. The only way to stop it seems to be to uninstall the app ### 1/5 — Let us go back to the previous version *2020-11-02, version 2.31.13* Wave took a great working version and replaced it with this terrible upgrade. Every 10 minutes or so we get this “wave phone reconnection” pop up which not only is annoying but interrupts a you tube or movie you are watching. You would think with all the negative reviews this version is getting that Wave would care but instead of letting us go back to the previous version which worked they don’t seem to listen to reviews. ### 1/5 — Constant Reconnecting Notifications *2020-10-23, version 2.31.13* There is a constant reconnecting notification that disrupts video meetings, calls and drains battery life. I have informed customer service multiple times via phone and email and they have not resolved the issue. Kindly update and fix this as this feature is part of a paid service/subscription with Wave. If this is not fixed ASAP, we will be forced to transfer to another ISP which has a more stable and functioning app. ### 5/5 — Needs update! *2020-10-19, version 2.31.13* Please update for IOS 14 I really miss this app with my phone service. ### 2/5 — Reconnecting *2020-10-19, version 2.31.13* The latest update has ruined the app. There is a constant pop-up notification that shows reconnecting. It affects streaming apps with the pop-ups. I’ve provided feedback within the app about this but have not received any response. Maybe others should contact the developer directly. ### 1/5 — Keeps “Reconnecting” Every 5 to 10 minutes *2020-10-16, version 2.31.13* There is a major issue with the most recent app. It keeps on saying “Reconnecting” every 5 or 10 minutes. It’s like you’re getting an incoming call when it’s “reconnecting”. I’ve even been on another call and I’ll get a call waiting beep and yep, it’s the Wave app “reconnecting”. I’ve closed the app, put on Do Not Disturb and yet it keeps doing it. It kept me awake through the night before I had a 12-hour work day. I’m having to delete the app altogether. NI used to love the Wave phone app. Sometimes I’d be on my Wave phone (I call it our landline) but then I’d have to jet out the door. I could pull up the Wave app on my iPhone and basically transfer the call from the landline to the iPhone seamlessly. Yes I know I could’ve hung up and called back but when you’re waiting on hold for 30 mins for a customer service call, or you have an elderly relative that keeps going on, they don’t even know I switched over lol. And you could make a call from your iPhone using the Wave app and the person on the other end thinks you’re calling from your home phone. You could also retrieve incoming calls to your home line whilst you’re out and about. That functionality has stopped for me. I’m not sure what happened but it sounds like Wave, who we pay an exorbitant amount of money to each month, has gotten greedy and doesn’t take care of their iPhone app anymore. ### 2/5 — Recnnecting! *2020-10-12, version 2.31.13* I have the same problem with my iPhone reconnecting about every 10 minutes. I am calling waive customer support. No resolution so far. Get your act together wave! ### 5/5 — Please fix soon *2020-10-11, version 2.31.13* I had to delete the app after the last update. It’s absolutely unusable with it constantly flashing on my phone Wave phone reconnecting. Prior to update it worked well and I really like the convenience of being able to receive calls from my home phone on my cell. I would like to be able to use it again. Please update with a properly working version. ## Frequently asked questions about Wave Cloud Phone ### How do I set up Wave Cloud Phone? You must be a Wave phone customer to use the app. You can subscribe by calling Wave directly. Residential customers can call 855-971-1252 and business customers can call 844-910-8519. ### Can I make emergency 911 calls with Wave Cloud Phone? No, this app does not make emergency 911 calls. It will automatically switch to your 4G/5G cellular network to complete a call to 911. ### What devices does Wave Cloud Phone support? Wave Cloud Phone is available for iPhone, iPad, and iPod devices. ### Does Wave Cloud Phone have ads? No, Wave Cloud Phone does not contain advertisements. ### What is the age rating for Wave Cloud Phone? The app has an age rating of 4+. ### How often is Wave Cloud Phone updated? The latest version is 3.21.24, and it was last updated on December 30, 2024. ### What are the calling features available in Wave Cloud Phone? Wave Cloud Phone offers features such as 3-way conference calling and call transfer. It also provides voicemail alerts and message retrieval. ### Can I use Wave Cloud Phone without a data connection? Wave Cloud Phone requires WiFi or 4G/5G access to function. Use of these services may incur additional charges. ## Version history (last 5 releases) ### 3.21.24 — 2024-12-30 Bug fixes and improvements ### 3.10.12 — 2022-12-12 Bug fixes and performance improvements. ### 2.34.14 — 2021-10-05 Bug fixes and performance improvements. ### 2.32.15 — 2021-05-03 Bug fixes and performance improvements. ### 2.31.16 — 2020-12-02 Bug fixes and performance improvements. ## Apps similar to Wave Cloud Phone | App | Rating | Price | Category | | --- | --- | --- | --- | | [VuSitu](https://appshunter.io/ios/app/vusitu/id1448937574) | 4.9 (16) | Free | Utilities | | [PTS Dialer](https://appshunter.io/ios/app/pts-dialer/id1418070846) | 4.5 (24) | Free | Utilities | | [Sacramento 311](https://appshunter.io/ios/app/sacramento-311/id542919268) | 2.5 (35) | Free | Utilities | | [FranklinWH](https://appshunter.io/ios/app/franklinwh/id1562630432) | 3.4 (83) | Free | Utilities | | [Admin \| Dash by DaySmart](https://appshunter.io/ios/app/admin-dash-by-daysmart/id941963444) | — | Free | Utilities | | [SMUD](https://appshunter.io/ios/app/smud/id1367204632) | 4.5 (903) | Free | Utilities | ## More apps by RCN Telecom Services, LLC - [RCN Mobile](https://appshunter.io/ios/app/rcn-mobile/id610411414) - [RCN2Go](https://appshunter.io/ios/app/rcn2go/id886758566) - [RCN Business Office Mobility](https://appshunter.io/ios/app/rcn-business-office-mobility/id935755166) - [Wave Smart Home](https://appshunter.io/ios/app/wave-smart-home/id1247668216) - [Grande Office Mobility](https://appshunter.io/ios/app/grande-office-mobility/id1391853268) All apps by RCN Telecom Services, LLC: https://appshunter.io/developer/610411417 ## Related topics [gswave](https://appshunter.io/ios/topics/gswave) · [bywave](https://appshunter.io/ios/topics/bywave) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*