# Wave Gen 1 — user reviews > 60 indexed App Store user reviews of Wave Gen 1 by Airthings ASA, rated 3.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/wave-gen-1/id1175388795/reviews - App overview in markdown: https://appshunter.io/ios/app/wave-gen-1/id1175388795.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (15 of 60) ### 2/5 — Unresponsive Support *2023-11-25* Installed the Radon detector today. It seems to be working. The app communicates with the device. However I don’t see the device listed in my iPhone bluetooth device list as either connected or not connected. The app is able to send a command to the device and syncs without a problem. If I turn off iPhone bluetooth the app reports no bluetooth available. When I ask support why I don’t see the device listed I get a nonsensical response, eg try replacing batteries even though the batteries show full, the device is new, device is communicating with app. I think the company is relying on faulty AI even though they show a photo of a person on the email they send. ### 3/5 — Great start to tracking my home’s air *2022-12-20, version 3.10.3* I’ve had the app running for the past week or so and already I find myself viewing it quite a bit! It’s not bad but a few things that would make this software much better: - A widget. Tracking air quality would be amazing to do from my Home Screen, Lock Screen, or even my Apple Watch. - Better graphs. While you can scrub historical data, the UI doesn’t tell you anything about the time of the data and the current data is so close to the edge of the screen that you can’t even understand the current trend. Improve the usability and info here! - HomeKit compatibility. My dream would be that my home can react to things like poor air quality. This wound be outstanding. ### 3/5 — It’s almost there.. *2022-11-18, version 3.10.3* Concept is great - I’ve been using this system to track VOCs and temperature for my 3D printer farm. The major thing I’d really love to see that would make this 5 stars are better charts and better analysis tools. The data is being collected, but parsing thru it is really hard. ### 4/5 — HEPA filters give false readings *2022-10-02, version 3.10.2* I like it and I don’t like it. I have 3 minis and two Wave Plus’s and the hub. Quite a investment. One of the things I noticed was that it gives false readings or the radon levels increased while using a powerful HEPA filter. After I read online that HEPA filters can and dehumidifiers can give false readings. I turned both off and readings dropped significantly. I would take the extra time to allow proper calibration. I do like the products especially when you don’t rely on Wi-Fi to pollute my network. This company has great potential. Just need to work on production costs and maybe add carbon monoxide features. ### 3/5 — Lost all data history *2022-08-04, version 3.10.1* App required a firmware update to address a battery drain issue (indeed, I had to install new batteries to do the upgrade), now all my history in the app is missing. [Correction: It appears data is missing during period batteries were dead only] ### 4/5 — No reason to track browsing history. *2022-07-18, version 3.10.1* I don’t like that the app tracks browsing history. I may uninstall which is a bummer! Also, second the fact the graph runs up to the edge of the screen and doesn’t report the time on the graph data point. Other than that is seems to work pretty well. I have determined 4000 VOCs in my house where the garage only has 43 VOCs 😳. Something is wrong with this rental. Need to fix it. This unit will give me the data to take action. ### 1/5 — Landscape Mode is standard for iPads *2022-06-20, version 3.10.1* iPad users use their devices in both portrait mode and landscape mode, therefore it is a very basic standard to support both views for any app. Many people have their iPads on stands, in docs, connected to keyboards in landscape mode. It’s annoying to have to disconnect my iPad just for this one app, so I’m deleting it and sticking to the web version on my iPad and the iPhone app. ### 4/5 — No landscape *2022-06-14, version 3.10.1* Connectivity and setup were pretty easy. Button at the end of setup reads “add device” instead of “finish” which I feel would be less ambiguous. I let it sit to finish setup for about 20 mins before I realized that “add device” didn’t mean add another device. Also, no landscape on iPhone or iPad. Phone I don’t care as much. I use my ipad as a laptop most of the time and landscape would be much appreciated. ### 4/5 — Satisfied with purchase *2022-03-09, version 3.9.1* I’ve had my monitor for a few years and have been generally satisfied. A couple of times I’ve had connectivity issues but customer service has been responsive in helping me resolve the problems. All in all, a good product. ### 1/5 — Super sketchy data collection and privacy terms *2022-02-09, version 3.9.1* Not only does the Airthings Wave app want access to track your browsing history (which has nothing to do with the quality of the air in my home), but the data privacy terms state that Airthings (the company) isn’t liable if the data they collect is breached, even if it’s the fault of Airthings themselves. Find another air monitoring tool which doesn’t collect your browsing history and at least is willing to admit that they owe you something if they can’t protect the data they’re gathering from you. ### 1/5 — Inaccurate readings, frustrating customer service *2022-01-27, version 3.9.1* I have two Airthing Wave devices sitting side by side for over 4 months. They both give different radon readings, sometimes one Red, the other Green. I have been working with Joshwin in customer service for over 3 months. He routinely takes weeks to respond to me, and keeps deflecting by stating that I bought the devices at different times(why does that matter), or that I should read the customer service articles(which I did), or that my app is not updated(yes it is), or outright disputing the readings on my devices…I have sent him multiple screenshots of the readings on my devices. I make my decisions to use my basement gym based on my Airthing readings, and I haven’t gotten any satisfaction whatsoever from Joshwin. This is so incredibly frustrating, and disappointing for a company that seemed so cutting edge and technologically savvy. At this point I feel like I wasted hundreds and hundreds of dollars on the Airthing Wave devices, and ironically I would never have known that they are malfunctioning or not calibrated had I not purchased two of them and put them side by side. I do not recommend wasting your money on this device if there is no certainty that the radon readings are correct. And further, customer service is terrible. ### 1/5 — Buggy and too constricting for setup *2022-01-25, version 3.9.0* First, hardware required remote server to activate and remote server wasn’t working so couldn’t activate device. And then on day 2, app kept crashing whenever tried to “change location” or “change room” under “settings”. Each day seems to be another challenge. I’m not so confident in the product and/or app and hope things will start to get better. ### 3/5 — App could be more useable *2022-01-09, version 3.8.7* I just got two airthings devices. + The setup through the app work quickly and easily. - The app itself doesn't let me get to the info I want easily enough. The "all devices" page is particularly bad. That's where I expected to go to glance at all my readings at once. Instead that page dedicates real estate to: a large amount of text that says "up to date" (could be accomplished without taking up half the pane), the model name (why is this important to show in top level UI?), and wether or not device is a "hub" (who needs a continuous reminder of this?). Please just show me the air quality levels there - that's what people buy this device to do. - The graphs are also a bit difficult to use. I can't tell at what time outlier readings happened. Useful device - data it collects could be displayed much better. ### 1/5 — Collects & Tracks Web Browsing History *2022-01-09, version 3.8.7* App lists in the App Store that it tracks browsing history and links it to your identity even though such a function is completely unnecessary for its purpose. There appears to be no privacy settings to disable this and nothing in the App’s privacy policy state that this is occurring, why it is taking place, or what they are doing with the data. ### 1/5 — Too invasive, returning products *2021-12-18, version 3.8.7* I bought the View Plus. This app (and an Airthings account) is required to set up the device. I installed the app then read the App Privacy details. There is no reason an app for an air quality monitor needs my browsing history and there is no reason the app should be tracking me at all. How about making an app that doesn’t store data in the cloud and instead lets me connect to the device on my LAN? How about respecting privacy and not turning a good device into a Trojan horse meant to collect data in your users? I actually bought 2 View Plus units, one was to be a gift. I’m returning both, sorry about the ripped box on the one I opened but at least I didn’t pull the battery tab. ## Most critical reviews (10 lowest-rated) ### 1/5 — Obsolete!? *2024-04-27* Yesterday I would have given my units and hub 5 stars, but today the app notified me that the 2900 series app is obsolete and will not be updated. Luckily consumer law in the EU allows for 2 years, so, sadly my units are going back for reimbursement. In addition there are no upgraded consumer units on the market that I can find. I am evaluating other manufacturers. **Developer response:** Hi there! It's possible there might be some confusion we'd like to clarify - you can download and use the new Airthings app available on the App Store if you have other Airthings Wave products with the following serial numbers: Wave Mini (SN 2920), Wave Plus (SN 2930), and Wave Radon Gen 2 (SN 2950). The new Airthings app supports these Wave monitors, Airthings View monitors and Airthings Hub. It's only Wave Gen 1 users with serial numbers starting with 2900 that should continue to use the Wave Gen 1 app and it will still be available for these users. If you have a Hub in your setup, it's also unlikely you have a Wave Gen 1 monitor since they are not compatible with Airthings Hub devices. Please reach out to us at support@airthings.com and we'll be happy to help you further! ### 1/5 — Accuracy in Question !! *2023-11-20* I was primarily concerned about radon levels in my home so I bought the wave device to remedy my concerns. The wave app is quite basic and it seemed to have difficulty syncing with the wave device. One screen would say up to date and another would say last synced 1-2hrs ago. It definitely wasn’t up to date as the data graph itself didn’t show any new information. I think the app struggles with how to display information in a user friendly format. There are too many screens to view basic data and the graphs are quite small when trying to view hourly data information. When the 7 day device calibration was complete, I started to get the highest radon levels ever on the 8th day. Out of curiosity I put the device outside for several hours and the levels never changed. That’s when I knew the device was junk. I returned it immediately and got my money back. I should have read these app reviews first vs product reviews. ### 1/5 — Accuracy in Question !! *2023-11-05* I was primarily concerned about radon levels in my home so I bought the wave device to remedy my concerns. The wave app is quite basic and it seemed to have difficulty syncing with the wave device. One screen would say up to date and another would say last synced 1-2hrs ago. It definitely wasn’t up to date as the data graph itself didn’t show any new information. I think the app struggles with how to display information in a user friendly format. There are too screens to view basic data and the graphs are quite small when trying to view hourly data information. When the 7 day device calibration was complete, I started to get the highest radon levels ever on the 8th day. Out of curiosity I put the device outside for several hours and the levels never changed. That’s when I knew the device was junk. I returned it immediately and got my money back. I should have read these app reviews first vs product reviews. ### 1/5 — Waste of Money !!! *2023-10-29* App is very basic and seemed to have problems with syncing to the wave device. The main screen of the app would say up to date with the syncing but when going to the screen with the more detailed data view it would say last synced either 1 or 2 hours ago. I couldn’t get it to sync even when hitting the in app sync button or quitting that app. The data view itself was hard to read and access on such a small graph. The data should be the most important part of the app! After letting the app sync for the required 7 days, is started getting high radon readings on the 8th day. The highest they had ever been. I didn’t trust it so I put the wave device outside for several hours and the levels didn’t go down but remained the same. That is when I knew the device was junk, so I immediately returned it and got my money back. ### 1/5 — Bad App or bad hardware *2023-09-05* There many reasons to not like the product. The first thing I noticed is that the mini wave will stop responding to Bluetooth even though I’m 3 feet from it. The Only fix I found was to pull the aa battery to force a reboot of it. That works for about a week. 2. Cost of hardware is mind blowing. 3. Hard to tell the last sync date as syncing always appears on the device overview. I have to set my phone down for 5mins and even then a scroll through the devices causes syncing to hide the last sync date . I would rather see the last sync time was xyz time ago versus trying to fake sync. Makes it easier to spot the glitching minis. 4. No notification saying device did not report in for 24+hr. ### 1/5 — Decent hardware, horrible app *2023-05-01* The sensors used (in the Wave Plus, at least) are decent. They provide good capability for monitoring multiple metrics, which differentiates itself from other competitors. The app, however, still feels like a proof of concept. For the money you’re paying for the sensors and the length of time the app has been released, it seems like Airthings really could not care less about the user experience. For example: Why do none of the visualizations fit on the screen? Why is only the trend line shown with no detailed measurements? Why do we need to view things in the Web app just to see the data points? Why is there such a huge lag between measurement on the device and being able to see the data, even after it’s been force-synced? None of these seem to be niche use cases considering the target market for this product. It makes me uneasy to think that the entire user-facing part of the product has been so woefully neglected, because otherwise these devices are just expensive paperweights. ### 1/5 — Waste of money, not useful *2022-11-15, version 3.10.3* This thing is absolute garbage. I wanted to test for VOCs in my home but guess what.. you have to wait an ENTIRE WEEK before it will tell you what the VOC levels are?? Great, thanks, I’ll spend a week getting lung damage before this device will let me know about it. At least I can check the temperature and humidity, right? Nope, it will only tell you the averages over the last 48 hours. Why would I care about that? I want to know the humidity and temperature (and VOC presence for that matter) in my home right now. The two day average is completely useless. Presumably to get this average, it is measuring all the time, so why can’t I see the information in real time?? Do yourself a favor and don’t even think about buying one of these, there are way, way, better on the market. ### 1/5 — No hourly radon option? *2022-11-15, version 3.10.3* I have the EcoCube which updates my it’s led display every ten minutes, and app updates every hour. (Nice in my basement where if I’m going to spend time down there, I can just crack a window and know when it’s clear.) The only downfall was IFTTT compatibility. Air things in the only manufacturer that supports that. Cool. Bought it, only to be severely disappointed that it only provides a 24 hour average, updated every hour. I wanted to use a high hourly reading to trigger exhaust fans once reaching 2.7 pci, then turn them off. No chance with this product - as they would be on for hours, it not a full day. Why don’t you guys give customers an option to change that setting? I understand the 24 hour average is a good wholistic overview, but it really doesn’t give the customer a fast way to show how quickly they can mitigate the information, and makes IFTTT integration far less useful. :/ ### 1/5 — Stopped syncing *2022-09-15, version 3.10.2* Updated app and device firmware and stopped syncing after I hadn’t synced for many months. Lost a year of data collection when I was forced to unpair the device and set it up all over again. Needed the old data to track Radon over time under different weather circumstances to determine if the repairs I made to my crawl space was remediating or not. Very unhappy. ### 1/5 — Too expensive for what it does *2022-08-07, version 3.10.1* No WiFi support so you have to be home and within range of the devices to get readings, no notifications so you have to manually open the app, wait for it to sync and then see how air quality levels are. Pretty useless and inconvenient as a tool to warn you if air quality is low. I regret buying two of these expensive devices. ## Most praised reviews (10 highest-rated) ### 5/5 — Obsolete!? (Updated) *2024-04-30* **Edited after clarification from the developer thank you. ** I’m very happy that our hardware is not obsolete and we can continue to use the new app. We absolutely love our devices and find them invaluable in our apartment in Europe where there is no mechanical air circulation. ———————————— Yesterday I would have given my units and hub 5 stars, but today the app notified me that the 2900 series app is obsolete and will not be updated. Luckily consumer law in the EU allows for 2 years, so, sadly my units are going back for reimbursement. In addition there are no upgraded consumer units on the market that I can find. I am evaluating other manufacturers. **Developer response:** Hi there! It's possible there might be some confusion we'd like to clarify - you can download and use the new Airthings app available on the App Store if you have other Airthings Wave products with the following serial numbers: Wave Mini (SN 2920), Wave Plus (SN 2930), and Wave Radon Gen 2 (SN 2950). The new Airthings app supports these Wave monitors, Airthings View monitors and Airthings Hub. It's only Wave Gen 1 users with serial numbers starting with 2900 that should continue to use the Wave Gen 1 app and it will still be available for these users. If you have a Hub in your setup, it's also unlikely you have a Wave Gen 1 monitor since they are not compatible with Airthings Hub devices. Please reach out to us at support@airthings.com and we'll be happy to help you further! ### 5/5 — So far, so good *2023-06-28* Was hesitant to purchase the Airthings View plus and mini sensor after reading many negative reviews of the app here… but I needed something and once Aprilaire promoted it I jumped in. Purchased mainly for radon monitoring as I live in a high radon area and need to know if my mitigation system is effective but I’m also getting data on PM2.5 and VOCs which is a big bennie as I now know my indoor air quality needs some help. I can’t attest to accuracy and longevity of equipment yet but out of the box everything worked as expected and app setup, connectivity and reliability has been flawless, so far. I wonder if some of reviews here are based on reviewers actual air quality or the actual equipment and app but I can’t yet justify anything but a high rating and I have not seen anything yet better on the market in this relatively new and emerging technology 🤷‍♂️ ### 5/5 — Easy setup, no issues *2023-02-11, version 3.10.3* Everything worked great out of the box, setup multiple sensors in less than 10 minutes. Only weird thing is deciding between the “Wave” or “Regular” app. ### 5/5 — Works very well *2023-01-02, version 3.10.3* We’ve had our Airwave Plus over a year now and have had no problems. We originally had high radon levels (indicated on our Airwave) but after putting in a mitigation system we are averaging .4 pCi now. It’s comforting to have something continuously tracking the air quality. ### 5/5 — Test for yourself and return if you don't like it. We are keeping both of ours. *2022-03-23, version 3.9.1* I purchased my first device in October 2020 to start monitoring the room baby will sleep in come November. It's been tracking great ever since. Even after one move and a revised setup. As others have stated, it does take time to calibrate the device in its designated location. I recommend placing the device in line with where you're likely going to be breathing the air the most: office = chair height, bedroom = bed height, etc... Expect 7 days for setup. I haven't run into any connectivity issues either, as some have mentioned. Maybe the reviewers who are stating otherwise are in brick buildings on the east coast where the walls are thicker? We're in California and live in overpriced timber so no problems there aside from the nosebleed prices to pay in hopes of surviving the "big one." Got another one for the master bedroom in the new pad. That one works great too. The things that should not change from same-level room to room (like air pressure) are aligned. Baby's room had new furniture after the move, you bet we saw a rise VOCs! And, a gradual drop over time as we kept monitoring and airing the room... We monitonitor the air daily for nap times and being WFH in general. I highly recommend. We'll likely get a 3rd one for the office come peak of summer. ### 5/5 — No landscape mode *2021-10-05, version 3.8.6* I checked here to see if there's an updated app since I can only get portrait mode on my iPad Pro. Apparently it's a known limitation. Otherwise this app and the devices are great from our experience. The negative reviews appear to be for early adopters. Pairing syncing monitoring it has all been totally flawless for us so far. We have two devices a Wave Plus and a new View Plus. Great products! Thank you! ### 5/5 — Data analytics you can use *2021-08-31, version 3.8.5* I’ve been using this now for about 6 months and it’s helped me make real time decisions in regards to both VOC’s and Radon like opening up my windows or just how much a bunch of burning candles raises the VOC’s. I’ve also learned how my crawl space dehumidifier can also raise radon faster if it’s on, vs not on. They have continuously upgraded the app and made a focus to improve upon it. While I find some features lacking due to my love of data analysis, for the average user; it’s more than enough data. The key for both radon and VOC’s isn’t as much about your acute exposure as it is continuous exposure and this app allows you to make changes to your home in real time, while also seeing the bigger picture develop over time. I see this eventually being integrated into a whole house HVAC system with some of the tools they offer. ### 5/5 — Accurate radon readings *2021-04-11, version 3.3.5* I’ve done 3 of the mail in tests while my AirThings has been installed. Each time the mail in test and AirThings match very closely. I had a radon mitigation system installed 3 months ago and it very clearly shows in the data. My AirThings makes me feel comfortable the mitigation is working. Readings went from about 10 to between 2-3. ### 5/5 — Awesome *2020-12-15, version 3.3.0* I’m kind of baffled by some of the poor reviews. Maybe old versions had issues. But the App has been flawless for me. I write iOS apps for a living. Keep up the good work. I also just had a Radon mitigation system installed based on this App and unit. I also confirmed the installer installed a way over sized fan for such a small house and not excessive levels of Radon (6.0). I installed a smaller 20 watt fan instead of the 90W and it will save me $150/yr no the fan is not even perceivable any more. I confirmed with this app the levels are still below 1.0 with the smaller fan in the worst locations. I also compared AirThings to another monitor and it agreed. Also consistent with turning mitigation off. Things will vary normally with Radon. That’s why test kits are useless. ### 5/5 — Rock solid performance *2020-08-02, version 3.1.2* This has performed flawlessly for about a month. Connectivity is rock solid and works across one floor; sometimes even 2 floors. Updates are near instantaneous (updates immediately upon opening the app). Wishlist: landscape mode on iPad; more detailed timestamps in iOS apps, not just the website, and of course HomeKit support at least for the Hub (so I can keep using my sensors and only need to update the hub). Add this and you got 5 stars. Perhaps a PM sensor in the future? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*