# Waxing the City — user reviews > 21 indexed App Store user reviews of Waxing the City by Waxing the City, rated 3.50/5 from 32 ratings. - Source: https://appshunter.io/ios/app/waxing-the-city/id972477844/reviews - App overview in markdown: https://appshunter.io/ios/app/waxing-the-city/id972477844.md - Rating breakdown: 5★ 14 · 4★ 2 · 3★ 7 · 2★ 3 · 1★ 6 ## Newest reviews (1 of 21) ### 3/5 — Limited *2021-02-11* If you want to book an appointment, the app is fine. However, if you are trying to edit or cancel your appointment it’s useless. The point is to be able to maintain my appointments and account in the app on my schedule, but then i have to call them in normal business hours anyway. ## Most critical reviews (10 lowest-rated) ### 1/5 — Book on the website, this app can burn in a fire *2020-07-15* What a terrible waste of space. Text is huge for no reason and the links don’t work! ### 1/5 — Frozen *2019-10-10* Deleted twice because it freezes every time I open it. Disappointing... ### 1/5 — Still slow and freezes a lot *2019-10-08* I’ve had to delete and re-install 4-5 times. Still freezes and when it is able to load, very slow. My updates are current and so is my software update. Waste of time ### 1/5 — Not User Friendly *2019-02-20* After several tries I gave up! It doesn’t let you create an account. I tried the email address I use for WTC reminders and “forgot my password” several times. Not user friendly. ### 1/5 — Doesn't work well *2017-06-07* I love this waxing salon, but the app doesn't work well I can't even get past the sign in screen! ### 1/5 — Doesn't work *2017-05-27* Salon location list is incomplete. App reports that location service is not accessible. ### 1/5 — Love the service, app is terrible *2017-02-28* Crashes every single time I try to use it. Have deleted and reinstalled no less than three times. Grrrrrr!!! ### 2/5 — Enable cancellation! *2025-05-19* It’s good for booking, but not for canceling or adjusting the time slot. There is no such feature! For that, we must call the salon even if the said appointment is not for weeks. I get that online last minute cancellation won’t be allowed, but when there are weeks until the appointment & yet I still have to make a call during their business hour, it is nothing but inconvenient! ### 2/5 — One major flaw! *2015-12-30* This is a well made app, except you can't book multiple services so I can't use it. Bummer! ### 2/5 — Booking issue. *2015-10-01* Great app, one flaw... Can't book multiple services (back to back) without having to book them one at a time. Please fix!! ## Most praised reviews (10 highest-rated) ### 5/5 — Love it!! *2025-11-21* Easy to use, and straightforward. I book all my appointments through this app. ### 5/5 — Simple and Convenience at my finger tips! *2018-11-21* I do all my bookings via this app. I never call them ever, it’s all via app and it makes me happy. The app also shows the last cerologist and the services I used which makes my life simple to rebook a service. Thanks waxing the city for making my life easy!! ### 5/5 — Love the new update *2018-08-07* Very easy to use! Love Waxing the City!! ### 5/5 — Awesome Waxing The City App Upgrade *2018-06-22* This new app works great. Easy to navigate and use. Love it! ### 5/5 — Easy to book *2018-06-22* With the new update, this is so easy to use and book! If you regularly wax, definitely worth a download. You can add to your calendar and book multiple services in one appt. ### 5/5 — So easy to use, finally a great booking app *2018-05-29* It was a breeze to schedule an appointment at Waxing the City using this app. So appreciate all the features including leaving feedback and Quick Book. Also, it will add the appointment to my calendar. ### 4/5 — Love the app!! *2019-09-07* I love that I can make and change appointments but hate that I have to call the salon to cancel an existing appointment. ### 3/5 — Can’t Edit Appts *2024-08-08* You can only book appts on the app. You can’t edit, cancel or delete so you still have to call in and cancel. Such a pain when you hate talking to people ### 3/5 — App should be simple *2023-11-05* Can we get something to be able to add services to our already scheduled appointments? Also, there should be info on all of your employees in the app and website. ### 3/5 — App *2021-02-17* I like having the app however wish there was a way to reschedule on the app instead of calling. Also wish there was a better way to see club orange membership on the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*