# Wayne Bank Mobile — user reviews > 24 indexed App Store user reviews of Wayne Bank Mobile by Wayne Bank, rated 4.70/5 from 1,234 ratings. - Source: https://appshunter.io/ios/app/wayne-bank-mobile/id948843074/reviews - App overview in markdown: https://appshunter.io/ios/app/wayne-bank-mobile/id948843074.md - Rating breakdown: 5★ 1,037 · 4★ 106 · 3★ 23 · 2★ 19 · 1★ 49 ## What do users think of Wayne Bank Mobile? Overall sentiment: negative **Pros** - 🚀 Easy to use - 💡 Convenient check deposit - 👍 Great customer service **Cons** - 🐛 Frequent login issues - 🐛 Unreliable real-time updates - 🐛 Inconsistent app performance - 🔒 Weak security features **Commonly reported bugs** - App crashes on iPhone XS Max - Balance not updating in real-time - Intermittent connectivity problems **Most requested features** - Two-factor authentication - Improved transaction history - Faster fund transfers ## Newest reviews (4 of 24) ### 3/5 — Mobile deposits *2022-01-03, version 21.2.70* Have a hard time with app reading checks for deposit… ### 3/5 — Core functionality Good *2020-09-07, version 20.1.20* The app does provide the basic functions needed to check balances, make transfers and pay bills. The bill pay process is a bit cumbersome. Also, credit from incoming ACH / Wires is delayed. More advanced services such as wires and sending multiple payments aren’t available. ### 2/5 — Nothing but problems *2019-10-24, version 19.1.200* I just got off the phone with someone to fix login problems with the app. I had to redo user Id, and password again. Eventually I was able to login on my pc, but the app isn’t working. Of course I’m getting the attitude from the support person. It’s not like I use several other banking apps, that don’t require monthly rebooting. Uhhggg ### 3/5 — Easy *2018-07-30, version 17.1.104* Needs Face ID capability ## Most critical reviews (10 lowest-rated) ### 1/5 — Resets Password on iPhone *2026-02-20, version 25.1.70* This app gives me to reset my password any time I want to check my balance. My husband uses the app on Android and never has this issue. ### 1/5 — Doesn’t update in realtime *2026-02-04, version 25.1.70* For a banking app, it really lacks in its ability to update in realtime. You’d think it would especially if it’s a banking app. SMH. Do better. You can take money out but you cannot make an app that updates in realtime ☹️ ### 1/5 — Worst bank app for any banking institution *2022-06-07, version 21.3.51* You can see your balance. There online banking is a joke ### 1/5 — I miss my old app *2021-09-22, version 21.1.30* Bank of the finger lakes had a great app, easy to use and I could check transactions that were more than a month old. Since Wayne bank took over I have been very frustrated using their app. I get booted off or the app just closes on me. There is no instant balance check and sometimes it just won’t open. This app is very inconvenient for the user. As a business owner sometimes I just need to check my balance on the fly to see if I can pull the trigger on a bill or purchase. There have been times where it has taken 20 minutes to get logged in to check my balance and see if I need to move funds around. Probably going to switch my bank because of this app. ### 1/5 — iPhone XS Max problems *2021-02-12, version 20.2.60* After upgrading to latest version, app does not load. I only have a white screen and can’t do anything. App needs fixing. ### 1/5 — Wayne Bank *2018-06-14, version 17.1.104* Terrible mobile app never can log into the app always errors. I have to go on the main site to log in. Someone needs to fix the mobile app. ### 2/5 — Problems *2025-08-25, version 25.1.20* This new app has an attitude. When it works it works well but there are a lot of times that it does not. Needs improvement asap. ### 2/5 — This is worse than the actual bank *2025-06-13, version 25.1.20* The app hardly ever works it constantly signs you out. It doesn’t offer enough support. You still end up having to call customer service ever since the new update. I’m constantly being locked out of my account with my credentials being correct. ### 2/5 — Review *2024-10-05, version 24.1.71* It does do a lot of what the other cards do. It makes it hard to transfer money ### 2/5 — President *2020-01-24, version 19.1.200* I think it needs more improvement It’s very slower process ## Most praised reviews (10 highest-rated) ### 5/5 — The best *2026-08-07, version 26.1.30* You make my days more easy than easy love it ### 5/5 — Review *2021-12-01, version 21.1.30* Absolutely the best bank, and especially the employees in the Lakewood office. ### 5/5 — A Great Bank *2021-07-23, version 21.1.30* Love the people, love the service. I have been with them for 15 years or more. I would highly recommend them. ### 5/5 — Easy *2021-06-20, version 20.2.80* I have been using Wayne’s app since it first came out and they have made good improvements and they have kept the app very user friendly. ### 5/5 — NO INTERNET CONNECTION? *2021-02-26, version 20.2.60* I have 5G on my phone and my house internet speed is about 600Mps. This app continues saying No internet connection. 🤬 ### 5/5 — So easy! *2020-07-08, version 20.1.20* I regularly use apps at multiple banks and this one is by far the easiest to use! I can deposit checks from my phone and transfer money between my accounts and I never have any issues. I use it every single week and it saves me so much time. ### 5/5 — Connectivity *2019-04-01* In the last week I’ve had nothing but issues, with the app saying I don’t have enough connectivity? ☹️ ### 5/5 — Good app *2018-11-05, version 18.2.70* Never any problems. Always there when I need it. Very convenient way to upload paper checks into my account. ### 4/5 — Not too friendly…. And no confirmation *2022-05-19, version 21.2.70* Not friendly, no confirmation ### 3/5 — Get rid of the question ad on my banking page *2024-10-16* You need two factor authentication instead of making people change passwords every three months. And you keep shutting of my Face ID and I have to keep logging into my account. Also I don’t want those quiz questions on my page it’s annoying. Compared to other banks you buckle and dime your customers and charge 12.00 for the privilege of using your debit card. That’s not a good way to treat customers. I also don’t like to be told I have to use my savings or be charged a fee. How I use my accounts is my business. If I was able to I’d change banks. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*