# Wayne Westland Federal CU — user reviews > 27 indexed App Store user reviews of Wayne Westland Federal CU by Wayne-Westland Federal Credit Union, rated 4.72/5 from 1,268 ratings. - Source: https://appshunter.io/ios/app/wayne-westland-federal-cu/id379917115/reviews - App overview in markdown: https://appshunter.io/ios/app/wayne-westland-federal-cu/id379917115.md - Rating breakdown: 5★ 1,062 · 4★ 127 · 3★ 38 · 2★ 13 · 1★ 28 ## What do users think of Wayne Westland Federal CU? Overall sentiment: positive **Pros** - 👍 Excellent customer service - 👍 Efficient and accommodating financial institution - 👍 Simple and effective banking app - 👍 Fingerprint login is convenient **Cons** - 🐛 Doesn't show pending deposits - 🐛 No mobile check deposit - 🐛 Font is too small and thin for seniors - 🐛 Touch authentication issues - 🐛 Frequent password changes causing lockouts **Commonly reported bugs** - Fingerprint login stops working - Account login issues after password changes - App only allows 5 uses before requiring a call to reset **Most requested features** - Show when payments have cleared in bill pay - Allow password changes within the app - Add mobile check deposit - Improve font size and thickness for seniors - Provide low balance notifications ## Newest reviews (7 of 27) ### 4/5 — Fast! *2016-08-10, version 3.11.236* The app works faster then the web site. lol. I am happy with it. No issues. Finger print easy to hook up! ### 4/5 — Good App *2016-08-07, version 3.11.236* I appreciate the easy of the finger print log in and that I can now see my pending charges to the account. Also enjoy the ease of transferring funds to one account to another. I don't have the issues another person posted about the passwords. ### 3/5 — Simple- needs more *2016-03-22, version 3.10.220* Would be nice to upload checks and receive text notifications of low balances so you can transfer funds. ### 4/5 — App is simple. *2016-01-20, version 3.10.220* I'd like to be able to deposit a check with a pic instead of having to go the credit union. ### 4/5 — Simple effect banking app *2015-11-02, version 3.10.220* A simple yet effective banking app that is readily keeping up with the be time with technology with features like fingerprint reading on your smart phones to sign into your bank account. ### 3/5 — Fingerprint broke *2015-10-13, version 3.9.104* I love the app but the fingerprint scanner stopped working. I have deleted the app and reinstalled it but it will not work! It's a bummer cause I really liked it for the one week that it worked... ### 3/5 — Overall great app *2015-09-23, version 3.9.104* I love the finger print log in an how you can track your spending through graphs, but one thing missing is setting personalized notifications for incoming deposits or when a withdrawal is made etc! Just something to consider! ## Most critical reviews (10 lowest-rated) ### 1/5 — No check despot *2018-09-25, version 4.2.254* I don’t see a photo check deposit, also at there local branch just installed two new ATM’S took out the night drop, have to deposit one check at a time, I don’t want my employees setting at the atm manually putting in one check at a time. ### 1/5 — Unacceptable!!!! *2018-06-25, version 4.2.254* It’s 2018 and this app performs as if it is the coming of age of the cellphone! I love WWFCU but this app stinks! Please update! The way of the world revolves around apps, step your techie folks up so we can make this right!! ### 1/5 — Password changing constantly *2016-05-26, version 3.11.236* I'm really starting to hate the fact that I have to Change my password every time I go to log in to my account, especially now that I can just use my fingerprint! It's so easy to just use your fingerprint! WHY DO I HAVE TO CHANGE MY PASSWORD ALL THE F****** TIME!! Now I can't even change my password on the website because the website is saying that my info is invalid, what is going on with your online banking services! ### 1/5 — Can't use it more than 5 times *2011-12-04, version 2.1.60* Because the app records a cookie on your phone and because it is only set up to do so 5 times. If you clear your cookies on your phone (and I do regularly for security reasons esp after using a banking app) after 5 uses you will get an error and have to call the CU to reset your account. This also happens on their mobile browser site. ### 2/5 — Horrible *2020-01-08, version 4.25.152* The font is way too thin and small for seniors to read and golly gee using a different color for deposit and withdrawal is oh so not helpful, for those who are color blind. Please fix it. It's a year later and the font size and thickness has not changed, thus I still have the same complaint. Please Enlarge and Bold it for your Senior customers. 01/08/20 Nothing has changed, my complaints are still the same. Apparently WWFCU don't read or don't care what their customers think. ### 2/5 — Hours, fees, timing, app *2019-12-12, version 4.25.152* Disappointed in all of the items listed above ### 2/5 — Pretty big failure for a good app *2018-03-24, version 4.2.254* The app itself is pretty good! Overall, I am happy using it. That is until I need to update my password. The only way you know it’s “time” to change your password is by receiving an invalid error message upon trying to log in. The app will absolutely not let you do anything not change your password. This is a complete fail. Users must log into their account using the full website to change the password first. Drives me nuts every.single.time. ### 3/5 — Great App but doesn’t show pending deposits.. *2021-10-11, version 4.38.185* I love the overall app but wish they would update to show pending deposits as well. That would be a great help instead of trying to guess what is in the account over the weekend. The app should update 24/7 including holidays. I don’t like that you can’t see what’s in your account till after the weekend and holidays. ### 3/5 — Touch authentication *2020-01-02, version 4.25.152* Won’t let me use it anymore..... keeps shutting off ### 3/5 — Password Changes *2017-12-05, version 4.2.254* While I understand the concept of changing passwords frequently, how about you prompt me to change it myself instead of just automatically changing it to something random and locking me out of my own account? And then the only way to fix the issue is to come up to your branch location in person. Which is extremely annoying when you work a night shift and have to miss out on sleep in order to fix something that shouldn’t be changed without at least a notification. This is the third time (at least) that this has happened, and it’s causing me to seriously consider changing where I choose to keep my money. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent Customer Service *2022-04-14, version 4.38.185* Julie was PHENOMENAL!!!! It’s time for me to switch to WWFCU completely. ### 5/5 — Mr Kim Patrick Allgeyer *2022-02-04, version 4.38.185* WWFCU IS THEE MOST EFFICIENT & ACCOMMODATING FINANCIAL, BANKING, and/or CREDIT UNION I HAVE EVER HAD THE PLEASURE OF DEALING WITH. I HAVE WORKED & TRAVELED THRU MICHIGAN, OHIO, TENNESSEE, ALABAMA, LOUISIANA, KENTUCKY, GEORGIA, TEXAS, MINNESOTA, FLORIDA, CANADA, MEXICO, KOREA, HONG KONG, & the PHILIPPINES AND NEVER HAD ANY ISSUES NOR PROBLEMS ADDRESSING ANY/ALL OF MY FINANCIAL PAYMENTS, DEPOSITS, CHECKING, or SAVINGS. ### 5/5 — Great *2018-03-30, version 4.2.254* I would like to be able to see that payments have been cleared and on what day in the bill pay area instead of needing to call the credit union. ### 5/5 — Prepare yourself for perpetual lockouts *2018-02-03, version 4.2.254* Like the previous reviewer, I understand and accept the need for changing passwords (as if “password-protected” actually means something) on a somewhat frequent basis. However, and this may be just for iPhone users, when the credit union decides that your password is expired and needs to be changed, their phone app gives you absolutely no way to do this; you cannot do it from within the phone app itself. You MUST go to a full website version through a browser in order to get the full functionality and change your password. This is a huge inconvenience, and they should know better... they don’t even give you an “I forgot my password“ option on the phone app. You are simply stuck. For this reason, I consider it the worst online banking app out there, and I use five. Fix this, WWFCU! ### 5/5 — Good app *2017-10-03, version 4.2.254* only thing i don't like is the frequent password changes. pretty soon i'm going to run out of ideas. ### 5/5 — 👍🏼👍🏼👍🏼 *2017-03-25, version 3.11.236* 👍🏼👍🏼👍🏼 ### 5/5 — So easy to use *2016-05-16, version 3.11.236* Love the app. So easy to use. ### 5/5 — Mr *2011-01-25, version 2.0.4* Been a member of this Credit Union forever and have been waiting for this app. to come out. Didn't know it finally did, just happened to look for it. App seams to work good and viewing transaction histories is easier that the actual web site. Plus I could never use my phone to get on the real web site because of the whole "flash player" requirement. Two Thumbs Up WWFCU!! ### 4/5 — NEEDS Mobile Deposit *2020-01-12, version 4.25.152* I love the app and everything but I’m getting checks, not direct deposit and it is really hard to go to the bank every week. Love the app and the bank though! ### 4/5 — Password change *2016-12-29, version 3.11.236* It's really a pain to constantly have to change the password. Something else needs to take place for security purposes as constantly changing the password isn't going to secure the account. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*