# WCPL Mobile — user reviews

> 12 indexed App Store user reviews of WCPL Mobile by Wake County Public Libraries, rated 4.00/5 from 27 ratings.

- Source: https://appshunter.io/ios/app/wcpl-mobile/id1486565350/reviews
- App overview in markdown: https://appshunter.io/ios/app/wcpl-mobile/id1486565350.md
- Rating breakdown: 5★ 15 · 4★ 5 · 3★ 1 · 2★ 3 · 1★ 3

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t even log in

*2026-02-16*

Have been unable to log in despite repeated attempts with correct credentials.

### 1/5 — Rubbish

*2026-02-15*

Not a week goes by that the app does not crash.

### 1/5 — Won’t even load properly

*2021-10-25*

It’s just stuck on the first screen for me. Deleting and reinstalling does nothing.

### 2/5 — WCPL upgrades

*2025-12-17*

This is the second IOS upgrade where the app stops working. Last time had to reenter the log n information since the app forgot the 3 accounts loaded.

### 2/5 — Doesn’t include book summaries

*2025-09-13*

I would love this app because of the ease of placing a hold, viewing book availability, and looking at my library account. But there is a big piece of functionality missing - book descriptions/summaries. How are you supposed to know what the book is about? I might as well just use the catalog browser site making this app pointless for me.

### 2/5 — Only half done

*2022-10-21*

I was excited when I found this app because I’m constantly checking books out of the library. I signed in with my ID and password with no problem. And I have been able to access my lists of checked-out and held books and those work well. However, there is no sign of the separate list I keep of almost 200 books I want to read. Since I populate my Hold list from that personal list, that makes the app unusable for me. I can’t move books from it to my Hold list nor can I add books to the personal list from search results. There is also no sign of the lists of coming books. That’s where many of the books I add to my personal list come from. Did they not have voracious readers test this app?

### 3/5 — Speed

*2022-01-15*

One improvement that would be welcome is a performance increase when opening the APP, should not take so long to open on iPhone 11

### 4/5 — Great app!

*2025-09-24*

Love the app but I wish for an option to access my list or add books to my list in future updates! Thanks!

### 4/5 — Great App, initial scan my card didn’t work

*2019-11-14*

I would be giving this 5 stars except when I was initially signing in the first time, the scan my card scanner did not work. But I realize this app is new and there could be a few bugs. Overall a great app, and very convenient!

### 5/5 — Love

*2025-09-30*

Love the library, love the app. Easy to use and allows me to quickly renew or check the due dates of books. So convenient

## Most praised reviews (2 highest-rated)

### 5/5 — Libraries!

*2025-09-12*

I love libraries—they’re such an important resource. Any app that makes them easier to access and enjoy is an automatic 5 stars from me. Great job!

### 5/5 — Works great so far

*2021-12-30*

I was able to add my library card so I don’t have to carry it in my wallet. Was able to also see what books I have and to reserve a couple of others. Great stuff thus far.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*