# WCTFCU Mobile Access — user reviews > 28 indexed App Store user reviews of WCTFCU Mobile Access by Waterbury Connecticut Teachers Federal Credit Union, rated 4.80/5 from 594 ratings. - Source: https://appshunter.io/ios/app/wctfcu-mobile-access/id451816588/reviews - App overview in markdown: https://appshunter.io/ios/app/wctfcu-mobile-access/id451816588.md - Rating breakdown: 5★ 488 · 4★ 92 · 3★ 13 · 2★ 1 · 1★ 0 ## What do users think of WCTFCU Mobile Access? Overall sentiment: mixed **Pros** - 📱 Mobile deposit feature highly praised - ⚡ Convenient and time-saving - 👍 Easy to use and navigate - 🏦 Comprehensive banking features (bill pay, transfers, balance checks) - ✨ Modern app design and interface - 🚀 Smooth performance and flawless operation **Cons** - 🐛 Login/sign-in issues persist across versions - ❌ App freezes and lags after iOS updates - ⚠️ Session timeout during check deposit process - 📉 Removed 'pay anyone' feature - 🔧 Requires online setup before mobile access works - 📱 Incompatible with older iPhone models **Commonly reported bugs** - Sign-in functionality broken or invalid credentials error - App freezes and lags with iOS 8 and later updates - Session timeout during mobile check deposit - Sign-out function freezes after iOS 8 - Password entry requires multiple taps and causes freezing - iOS 9.0 requirement incompatible with iPhone 4 and earlier models **Most requested features** - Restore 'pay anyone' feature - Improved data migration from old app versions ## Newest reviews (8 of 28) ### 5/5 — Works Great *2017-02-18* Can't complain. Everything works smoothly, haven't run into any problems other than small maintenance updates when I really needed it most but hey, I live down the street anyway. 👌🏼 ### 5/5 — Peggy Sember *2017-02-15* I can deposit a check, check a balance or make a transfer any time. WCTFCU is still our main place to "bank" even living in FL. ### 5/5 — Great app *2017-02-15* Super convenient! Didn't run into much problem. I recommend using this app ### 5/5 — Works *2016-09-09* The app works, but you need to go online first to request access. That isn't very clear. Under account services press mobile access. Works fine now. ### 5/5 — Freezes all the time *2014-10-15* Since the iOS 8 update the app freezes or lags constantly. I love this app, but am so frustrated with the amount of time spent waiting for it to "catch up". ### 4/5 — Can't Sign Out *2014-10-02, version 2.1.26* After IOS8 When I try to sign out it get frozen ### 5/5 — Read the details *2013-02-08* This is a great app but be sure to read the details. You must first log into your account online to request access. Once you do that the app works fine. ### 5/5 — Come on *2012-11-10* I was excited to see this, but quickly found out that you can't sign in ## Most critical reviews (10 lowest-rated) ### 1/5 — Upgrade *2017-01-20, version 2016.06.1679* This worked fine on my iPhone 4, until they decided to upgrade and made it require an iOS of 9.0. Unfortunately, you cannot upgrade the 4's past an iOS 7. Too bad they assumed everyone had the latest iPhone. I can no longer use the old app or install the new one. Unless, they wish to buy me a newer iPhone! ### 1/5 — Doesn't work *2015-11-26, version 3.10.220* Have never been able to sign in. Was told when I opened the account I would be able to do mobile deposits but that only works if the app works. Please fix this error. ### 1/5 — Need help. *2015-10-31, version 3.10.220* I have attempted to use this many times. I can't sign in. Says sign in invalid. Support code 15500. I have never been able to use this. I've tried many different variations of my info but nothing works. I'm sure it would be great if I could use it. ### 1/5 — Lots of bugs to be fixed *2014-10-28* I don't think this app has been updated since it first came out. Signing in is difficult and gets harder with every iOS update. You need to go to account settings to sign in and then tap on the password banner about 20 times in different locations to type in your password, hope the app doesn't freeze, and then you can use it. ### 1/5 — Can't sign im *2014-03-15, version 2.1.26* CANT SIGN IN! ### 1/5 — ??? *2012-12-28, version 2.1.26* why cant i sign in??? please fix! ### 2/5 — Check Deposit doesn’t work *2019-06-27* Every time I go to use the mobile check deposit feature on the app I get kicked out of my account and an error message pops up saying I was logged out of my account due to inactivity. This happens right after I captured the first image of my check, and I am unable to make a deposit. ### 4/5 — Upset *2019-03-17* Really upset they took off the pay anyone feature. ### 4/5 — Good app *2017-03-11* Easy to use. Well worth the wait for them to develop. I use it daily and it's flawless. ### 4/5 — Credit Union *2017-03-05* Runs smoothly with no problems. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy AND awesome! *2018-02-20* I can do everything from my phone which saves me time, gas and money. Love your mobile app, thank you! ### 5/5 — Love it *2017-05-13* Makes life so much easier especially mobile deposit! ### 5/5 — Easy *2017-04-24* In this day and age, I love simple and easy. WCTFCU is just that - so convenient and easy to use for all my banking needs!! ### 5/5 — Love it! *2017-04-22* Mobile deposit is my favorite thing! ### 5/5 — Online banking *2017-04-05* It's great. Bill pay, mobile deposit are both so convenient. ### 5/5 — All my info at hand *2017-03-28* This new app is great! It's simple to use and has great tools. My only disappointment was the data from the old app didn't carry over, like payment history. However so many new features that I have yet to explore in detail. ### 5/5 — Great app *2017-02-26* I love the new look and how easy it is to maneuver around the site. ### 5/5 — Awesome App *2017-02-24* WTFCU has finally catch up with the times. Great app, easy to use, and finally a check deposit feature. ### 5/5 — Nice upgrade *2017-02-22, version 2016.07* App works great now! ### 5/5 — Works well. *2017-02-20, version 2016.07* Convenient. Easy to use. !! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*