# WD ReadyView — user reviews > 58 indexed App Store user reviews of WD ReadyView by 陈 王, rated 1.90/5 from 80 ratings. - Source: https://appshunter.io/ios/app/wd-readyview/id1447319879/reviews - App overview in markdown: https://appshunter.io/ios/app/wd-readyview/id1447319879.md - Rating breakdown: 5★ 12 · 4★ 1 · 3★ 6 · 2★ 8 · 1★ 53 ## Newest reviews (18 of 58) ### 1/5 — Western Digital is criminal! *2022-06-13* SINCE NOVEMBER 2021, Western Digital has been aware that this app no longer works. It just loads a blank white screen. I expect Western Digital to continue to do nothing about fixing this issue. They pushed this product and then abandonned it less than a year after putting it out. They offer the worst customer support and already scammed me for over a thousand dollars with their MyCloud product line and I guess I can add a few more hundred dollars to the amount Western Digital has stolen from me with defective products and criminal business practices. I have purchased Western Digital hard drives for myself and several businesses since 2001 and thought their newer electronic products would work good; I was wrong and Western Digital seems to use these products to scam people of their money and quickly abandon them after release. From now on I will get my hard drives from Seagate. ### 1/5 — iPad *2022-06-08, version 1.2.2* Not working ### 1/5 — Terrible App support *2022-05-08, version 1.2.2* App hardly works 80% of the time on iOS so it makes the whole purchase and install a waste. Can’t view or access recorded footage ### 1/5 — User *2022-05-05, version 1.2.2* We loved this until November 2021- then they didn’t update the ISO By Now -April 2022 it works on iPhone - but blank white screen on iPad The phone number with MicroCenter 614-850-3670 is supposed to take care of customer service - They have no clue Still has only blank screen on iPad. They don’t care western Digital turned over maintenance to MicroCenter. Can’t buy this anymore Where’s Wei jiang - the developer ?//? ### 1/5 — This is *still* not working with iPad *2022-04-26* When this system was purchased (4 cameras and recorder), it worked well viewing remotely with my iPhone and 1st generation iPad Pro. Over a year ago, the app failed to connect through my iPad Pro. Whenever it is opened, the screen goes white, or it shows the WD ReadyView load screen. Conversely, it does connect with my iPhone 13. Why only one star? Because it doesn’t work as advertised. It cost several hundred dollars for the hardware, and a bunch more to get it professionally installed. I do get ReadyView pop-ups whenever the area detects movement, but it doesn’t help if the video is unavailable. Currently, I don’t have the money to switch systems, but if I did, I would. ### 1/5 — QR Code *2022-04-01, version 1.2.2* You need to include a way to bypass QR code, we can not log on to our cameras anymore! ### 1/5 — No longer works on iPad *2022-03-25, version 1.2.2* Still works on iphone. Please fix the ipad app ### 1/5 — Ipad app not working *2022-02-28, version 1.2.2* Ios 15 updates killed the app Cant log in App freezes on login screen And landscape mode white screens every time Please update ipad app ### 1/5 — Won’t work on iPad *2022-01-19, version 1.2.2* The app works fine on iphone but quit working on ipad. WD refers support questions to Micro Center support who just leaves you on hold/ignore after you refer your problem to ReadyView. It’s a shame as it was a good system. ### 1/5 — Does not deserve a star *2021-12-29, version 1.2.2* can't log in. Always says incorrect password and then randomly works. Don't use this Junk ### 1/5 — Zoom in time out *2021-11-27, version 1.2.1* Always having trouble with the system whenever I try to zoom in it freezes and I have to close the app. Also very slow when using hd ### 1/5 — App won’t work with IOS 15.1 on IPad *2021-11-25, version 1.2.1* App worked great on iPad until I updated to IOS 15.1. If you start the app with the IPad landscape the screen turns white and locks up, if you start the app with the screen portrait the app gets stuck with a “logging on” message. ### 1/5 — I advise against update to 1.2.1 *2021-11-25, version 1.2.1* App version 1.2.1 doesn’t work - if you have the older version I would not update it. WD tech support sends you to partner Microcenter. I hope that they fix it soon. ### 1/5 — Issues *2021-11-23, version 1.2.1* The app freezes when I zoom in ### 1/5 — Don’t update to this version…locks up *2021-11-22, version 1.2.1* Don’t update to this version…locks up all the time, never had any problems before update. ### 1/5 — Cannot login *2021-11-19, version 1.2.1* I cannot log into my account to view my cameras! Since the latest update all I get is a white screen, or a continuous “logging in” screen. I tried uninstalling the app, restarting my iPad, restarting my camera system and making sure My device is up to date.please fix! ### 1/5 — App is slow *2021-11-19, version 1.2.1* App freezes, saved media will not download ### 1/5 — Latest update caused app to stop on IPad *2021-11-18* I have the app on my iPhone and iPad. After the latest update, the app no works on the iPad.. no issues with iPhone thus far. When I contacted WD they sent a message stating Micro Center was handling all support (which may be true for the hardware but not the app). The ‘developers’ need to reverse the latest ‘fix’ as it just ruined the app! ## Most critical reviews (10 lowest-rated) ### 1/5 — This app no longer works to connect to the NVR *2025-03-31* Update: As of March 25, 2025 WD no longer supports the server the ReadyView NVR connects to for remote access so this app no longer works. It reports a network error when trying to log in. This app works for the basics of the camera system to initially set it up, view the cameras, and play back recorded video. A few of the more advanced features, such as changing the date and time, do not work and I have to use a monitor and mouse connected to the NVR to access the menu system to make any changes. However, once the system is set up and running the way you like, this app works fine for what it does do. I wish the developer would update the app to either make the advanced options work or remove them altogether and streamline the app for what does work. Going through the NVR directly to access the menu system has a lot more features and options to tweak the system than the app does so it’s probably better to just do it that way and use the app for the basics. It would be nice if the developer fixed the iPad version of the app so it works and doesn’t just show a blank screen. Hopefully, this app is supported and updated as needed so it continues to work on the iPhone for many years to come. ### 1/5 — Had for 6 years, now don’t connect *2025-03-29, version 1.2.2* Not happy at all, it no longer will connect to the app. I constantly get “net work error “ so I am assuming that these cameras no longer will do anything useful if I am unable to view footage due to app not working ### 1/5 — No longer working *2025-03-29, version 1.2.2* My app no longer works. I read the company abandoned this app . Is there another app we can use? A work around? ### 1/5 — Works for the basics of the camera system *2025-03-26* Update: As of March 25, 2025 this app no longer connects to the NVR. It reports a network error when trying to log in. This app works for the basics of the camera system to initially set it up, view the cameras, and play back recorded video. A few of the more advanced features, such as changing the date and time, do not work and I have to use a monitor and mouse connected to the NVR to access the menu system to make any changes. However, once the system is set up and running the way you like, this app works fine for what it does do. I wish the developer would update the app to either make the advanced options work or remove them altogether and streamline the app for what does work. Going through the NVR directly to access the menu system has a lot more features and options to tweak the system than the app does so it’s probably better to just do it that way and use the app for the basics. It would be nice if the developer fixed the iPad version of the app so it works and doesn’t just show a blank screen. Hopefully, this app is supported and updated as needed so it continues to work on the iPhone for many years to come. ### 1/5 — Broken app *2024-11-12, version 1.2.2* Network error now when setting up on iOS. Works flawlessly on my android! What gives?! ### 1/5 — Non-functional *2024-07-31, version 1.2.2* This app is useless … ZERO STARS. Since iOS 17 it has not worked for iPhone or iPad. It should be removed from the App Store …. Western Digital is a despicable company. ### 1/5 — Unsupported *2024-07-07* Western Digital dropped this app and all support for these camera systems at least two years ago. Micro Center took over support but really didn’t have the knowledge to support properly. The last app update was over a year ago and for most folks it has bricked the iPad. iPhone still works. Ideally the developer of the app should release an iPad specific version that works the same as the iPhone app but solves the bricked problem. I suggest an iPad specific version because I don’t want to trade off the functionality of the iPhone version on the iPhone. At the very least the developer should provide directions on how to unbrick the iPad. After years of crickets the app has ceased to function for both iPhone and iPad. Do not bother with this system unless you are ok with just have direct access with HDMI cable. WD should be ashamed of this debacle … ### 1/5 — No support for app *2024-06-03, version 1.2.2* Have had my system for several years. Never an issue regarding how the app worked. Now I can no longer view my cameras from the app. Western Digital nor MicroCenter offer any support re the app. App hasn’t been updated in a couple years. ### 1/5 — Great Camera System but needs update *2023-10-20, version 1.2.2* Great system, accidentally deleted app, when reinstalled I can’t log in anymore…..network error. Restored system but same results, I believe the problem is in the app. ### 1/5 — Unsupported *2023-01-18, version 1.2.2* Western Digital dropped this app and all support for these camera systems at least two years ago. Micro Center took over support but really didn’t have the knowledge to support properly. The last app update was over a year ago and for most folks it has bricked the iPad. iPhone still works. Ideally the developer of the app should release an iPad specific version that works the same as the iPhone app but solves the bricked problem. I suggest an iPad specific version because I don’t want to trade off the functionality of the iPhone version on the iPhone. At the very least the developer should provide directions on how to unbrick the iPad. ## Most praised reviews (10 highest-rated) ### 5/5 — Works well, better than others *2020-10-13* This WD ReadyView App is fast and works intuitively. Especially viewing earlier recordings. Moving forward and backward in time to find the time you want is easy. I have a Lorex system too - that app is clunky and navigating prior recordings is tedious. ### 5/5 — Error *2020-07-23* why can't I enter when I scan the QR, I already tried 2 iPod 10 and I can't enter, you just go ahead but it doesn't enter, what can I do ### 5/5 — Super simple *2019-08-07* I had an Amcrest system that worked but was complicated to use for all of the typical functions I would utilize. This ap installed in under 2 minutes and I was viewing all of my cameras on my tablet and phone almost instantly with no other inputs or setup required! Love the motion setup and multi unit capability. Nice work WD! ### 5/5 — Great App and system *2019-08-05* The Readyview system is the easiest unit that I have set up. I’ve installed the Readyview at my house, a Lorex at my parents and a Nightowl at my in-laws. The WD system and app are my favorites. So easy to install and set up zones so I don’t have false alerts. ### 4/5 — App works as intended but isn’t updated regularly *2023-06-26* Despite other reviewers giving negative reviews based on the camera system being discontinued by WD and no longer supported, these reviews are supposed to be focused on how the app performs so that’s what I’ll review. The WD ReadyView app works as intended; to view the cameras and recordings. I can access my cameras and recordings without a problem. My only concern is that it’s not updated regularly (last update was a year ago) and worry that one day it will become obsolete and no longer be offered in the App Store. Other than that, it works well for what it was intended to do. ### 3/5 — Works for the basics of the camera system *2024-04-13* This app works for the basics of the camera system to initially set it up, view the cameras, and play back recorded video. A few of the more advanced features, such as changing the date and time, do not work and I have to use a monitor and mouse connected to the NVR to access the menu system to make any changes. However, once the system is set up and running the way you like, this app works fine for what it does do. I wish the developer would update the app to either make the advanced options work or remove them altogether and streamline the app for what does work. Going through the NVR directly to access the menu system has a lot more features and options to tweak the system than the app does so it’s probably better to just do it that way and use the app for the basics. It would be nice if the developer fixed the iPad version of the app so it works and doesn’t just show a blank screen. Hopefully, this app is supported and updated as needed so it continues to work on the iPhone for many years to come. ### 3/5 — Zooming on iPhone causes app to freeze. *2021-11-17, version 1.2.1* With the latest update, zooming on iPhone or iPad causes the app to lock up every time. Before last update it was great. Please fix this bug. ### 3/5 — App locks up and freezes when you try and zoom *2021-11-15* As soon as you attempt to pinch to zoom in while viewing your live view, the app completely freezes and leaves you no option but to force close it. The app had no other problems until this began forcing me to rate it at a 3 now. ### 3/5 — Adequate but needs some updates *2020-10-07* The iPhone app is ok as it preforms all the basic functions but they could add some features such as: - at least two logins , one for managing the settings and one for viewing and playback only. - allow the multi-camera view to show more than 4 cameras at a time on the same page. - allow you to remove cameras that are not connected from the display. To end on a positive note, the app seems to function well- even if it sometimes crashes for no apparent reason. All in all I’d recommend it and I think it’s well worth the price 😄. BTW, the hardware works great. ### 3/5 — App *2020-05-11* Hey Guys ! I just got this system. It was fast and easy to install . Cameras are up and running . The problem is the app! The app doesn not let me log in with the barcode. I keep trying to sign in and it says signing in then just shows the password and that’s it . It does not let me go in to view my cameras . --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*