# WD2GO Cloud — user reviews

> 17 indexed App Store user reviews of WD2GO Cloud by Western Digital Technologies, Inc., rated 1.96/5 from 24 ratings.

- Source: https://appshunter.io/ios/app/wd2go-cloud/id1251049371/reviews
- App overview in markdown: https://appshunter.io/ios/app/wd2go-cloud/id1251049371.md
- Rating breakdown: 5★ 3 · 4★ 3 · 3★ 0 · 2★ 2 · 1★ 16

## Newest reviews (6 of 17)

### 1/5 — WD2GO

*2020-04-27*

I get the same problem - completely useless

### 1/5 — Error signing in

*2020-02-17*

Even though I use the correct email and password (because I checked three times), it says the email and password do not match. So this is a piece of crap app.

### 1/5 — Useless

*2019-11-18*

It won’t recognise my log in details and the forgot my password link just brings up a blank screen!

### 1/5 — Don’t buy

*2019-11-06*

This is a crap app and I want my money back

### 1/5 — Don’t waste your time.

*2019-02-14*

App is un-useful. I know that I have input my username and password correctly. However I am told repeatedly that it is incorrect. When I select the option for “Forgot password”, the app takes me to a blank screen.

### 1/5 — Poor

*2018-08-08*

This app appears to be lost when you select “forgot password”, nothing happens. And customer support via the WD website is piss poor. No response from WD although one gets an email confirmation that the issue will be resolved soon. I waited for 2 weeks with a couple more inquiries.

## Most critical reviews (10 lowest-rated)

### 1/5 — Totally useless

*2024-11-26*

This app is not fit for purpose. There is no way to recover your password, as after submitting, the next screen hangs. No way of even accessing anything.

### 1/5 — Don’t waste your time

*2024-11-07*

The app is doesn’t work. Before you enter your password try hitting the forgot password link and you’ll quickly find out this app is trash.

### 1/5 — Rorikes

*2022-04-01*

It doesn’t work , can’t access the app …it keeps asking for email and password and doesn’t let you in, piece of crap useless

### 1/5 — Does not work

*2020-12-30*

As reported by previous reviewers, cannot log in. Utterly useless.

### 1/5 — Hopeless

*2020-11-01*

Same as other users, can’t log in and passport reminder takes you to a blank page. Waste of space, doesn’t even deserve a 1 star rating

### 1/5 — Me

*2020-08-24*

Worse app ever

### 1/5 — Junk

*2020-07-22*

Won’t let me log in....... junk

### 1/5 — Can't log on

*2020-06-30*

Same problem others have reported - the app won't recognise my log in details, which work perfectly well with the online site. And when I  click on "lost password", up comes a blank screen. Completely useless app, until or unless somene bothers to fix it.

### 1/5 — Doesn’t work for me

*2020-06-29*

No idea why it doesn’t recognise me

### 1/5 — Can’t sign in

*2020-05-24*

User name and password always says it can’t be found. Won’t work. Won’t reset. ☹️👎🏼

## Most praised reviews (1 highest-rated)

### 5/5 — Great

*2017-07-07*

Great for WD users

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*