# We Bare Bears: The Puzzle — user reviews

> 883 indexed App Store user reviews of We Bare Bears by Wemade Play Co.,Ltd., rated 4.80/5 from 10,599 ratings.

- Source: https://appshunter.io/ios/app/we-bare-bears-the-puzzle/id1343552492/reviews
- App overview in markdown: https://appshunter.io/ios/app/we-bare-bears-the-puzzle/id1343552492.md
- Rating breakdown: 5★ 9,349 · 4★ 828 · 3★ 220 · 2★ 76 · 1★ 126

## What do users think of We Bare Bears?

Overall sentiment: positive

**Pros**

- 🐻 Cute and adorable characters
- 💫 Engaging match-3 gameplay
- 🎨 Enjoyable story and animations
- 👍 Fun and addictive experience

**Cons**

- 🔍 Difficulty increases sharply at higher levels
- 💰 Progression feels gated by in-app purchases
- 🕰️ Long wait times to regenerate lives
- 🐛 Frequent crashes and stability issues

**Commonly reported bugs**

- Game freezes on loading screen
- Progress resets unexpectedly
- Waffle power-up not working as intended

**Most requested features**

- Faster level progression
- More customization options
- Offline play mode
- Improved power-up mechanics

## Newest reviews (17 of 883)

### 4/5 — Very fun game!

*2026-07-23, version 4.0.4*

I’ve been enjoying this game a lot, and i decided to play it again after some time. I mostly forgot how to get rid of the Moai somewhere in level 50, (where you start in scene 3). I’ve been having some trouble passing the level. Great game though! Would you mind telling me how to pass these levels with the Moai? Thanks!

### 2/5 — Bugs

*2026-07-12, version 4.0.1*

Can’t move on from 5368 although I have passed the level. What happened?

### 3/5 — プレイできない

*2026-06-01*

1週間ぐらい前からレベル88888や韓国語表記などバグがありましたが、アップデート後、最初のロード画面が終わるとフリーズします。
イベントの案内が出てきますが、それを閉じるとフリーズします。
アイテムゲット画面が出てきても、それを閉じるとフリーズしました。
アプリを閉じて、また立ち上げても同じタイミングでフリーズして、ここのところ全くプレイができていません。
早めに改善お願いします。

始めようか悩んでる方へ
ゲーム自体は楽しくてサクサクプレイができるのでおすすめです。ただレベルが1500ぐらいになってくるとアイテムがないと攻略できないステージが増えてきます。（自分の実力不足だと思いますが）
物語をどんどん進めたくてもステージクリアしないと進まないので頑張るしかありません。

**Developer response:** 『ぼくらベアベアーズ Match3 Repairs』を遊んでいただきありがとうございます。

この度はアップデート以降、ゲームプレイ中にフリーズが発生し、正常にプレイできない状況となっていたことを確認しております。現在、本問題については修正対応を行っており、最新バージョンでは正常に動作することを確認しております。

お手数をおかけいたしますが、アプリを最新バージョンへアップデートのうえ、再度お試しいただけますと幸いです。

万が一、同様の問題が再度発生する場合は、お手数ですがカスタマーサポートまでご連絡ください。

今後とも『ぼくらベアベアーズ Match3 Repairs』をよろしくお願いいたします。

### 3/5 — 从昨天开始游戏中出现各种错误

*2026-05-29, version 3.1.2*

游戏中各种bug，包括游戏官卡重复进行

### 2/5 — Ads

*2026-05-25, version 3.1.2*

I’ve been playing this game for years and I hate they added ads. 😔

### 2/5 — They added ads….the worst

*2026-05-18, version 3.0.9*

I’ve been playing this game for YEARS and I noticed that they added ads. So annoying and unnecessary…the game also basically forces you to spend money to pass certain levels because it impossible to beat without power ups. So disappointing as I loved playing this game for a long time. 🙄

### 3/5 — Enough with the ads!

*2026-05-18, version 3.0.9*

My family & I have loved this game for YEARS! Imagine our surprise when out of nowhere, there were unavoidable ads! It’s literally been my favorite game because it’s been ad free! 

Now, there are ads anytime you want to play the Anyone’s Tube, you have to watch a REALLY LONG ad first. I get that adding ads brings in revenue, so I understand why ads have been brought in. But, they should be 100% optional- not a mandatory part of game play. We should be able to play the game without any ads unless we opt to watch them. 

In addition, I completed all of the tasks that use stars ages ago- I would love for additional goals to be added so I can use the 900+ stars I now have! 

All in all, it’s an amazing 5 star game, but these issues are really affecting my enjoyment.

### 1/5 — Got boring

*2025-12-13, version 3.0.9*

Same events. The fishing and board game one gets old.

### 3/5 — too many things to do, no info about events

*2025-12-11, version 3.0.9*

This is a great game with a lot of things to do. Problem lies with it having TOO MUCH TO DO with very minimal explanation what's happening. Tutorial or help, like what the event item (like each dice) does, how to maximize getting the points or score in a certain event, if special looking items stick or gets erased after the event, or any GENERAL HELP is NONEXISTENT. They could at least spend more time in their game to realize that as casual players, some of us would need some guidance with the different events. You can't evenly compete with veterans who have played some of the events multiple times. In general, any tutorial offered is too vague and unhelpful. An almanac of events or tutorial will be great

### 2/5 — ログインできない

*2025-12-05, version 3.0.9*

AppleのFaceIDでも、LINE連携でもログインできません。
ゲストでログインを選択してもダメでした。
何をしても最初の画面のロードが9/21のまま止まります。すごくすごく好きなゲームで何年もコツコツやってきてレベルは6000超えています。
すごく残念です。
ベアーズたちに会いたいー😭

### 2/5 — พอเล่นด่านเยอะๆ2,000+ แล้วผ่านยากมาก

*2025-11-28, version 3.0.9*

พอเล่นไปเรื่อยๆถึงด่าน1,000อัพ ผ่านยากมากๆ ยิ่งด่าน2,000+นี่กว่าจะผ่านได้แต่ละตาคือยากมาก เปลืองหัวใจสุดๆ บางทีใช้หัวใจ20+30ดวง กว่าจะผ่านแต่ละตา อยากให้แก้ไขให้ผ่านง่ายขึ้นสักนิดนึง เพราะพอเล่นเยอะๆแล้วไม่ผ่านสักทีมันเซง ทำให้ไม่อยากเข้ามาเล่น🙄

### 2/5 — バグ？

*2025-11-20*

普通に立ち上がるのですが、タロットカードの選択画面が出ると画面が崩れて表示がおかしい。バツ印で消すことも、カードを選ぶこともできず先に進めません…

**Developer response:** このたびはゲームのご利用に際し、ご不便をおかけしておりますこと、心よりお詫び申し上げます。

ただ、いただいた内容について現時点では正確な状況を把握しかねております。
もし可能であれば、問題の詳細や状況がわかる スクリーンショット を添えて、ゲーム内カスタマーサポートまでご連絡いただけますでしょうか。
いただいた情報をもとに、より正確かつ迅速に対応させていただきます。

今後とも弊社ゲームをご愛顧賜りますよう、何卒よろしくお願い申し上げます。

### 2/5 — Lagggggg…!!?

*2025-10-23, version 3.0.8*

Bị văng nhiều

### 1/5 — フリーズする

*2025-10-17, version 3.0.8*

アプリを起動すると、오싹오싹 할로윈모험という画面になり、❌で閉じることもできない。再起動してもゲームを始めることができない。

### 3/5 — 嘖嘖

*2025-09-26, version 3.0.8*

本來玩遊戲是要舒壓，結果越玩越煩躁，一個關卡玩不下30次，用上道具還是過不了，金幣從6月以來為了過關，已經消耗4萬多了，會不會太誇張？ 不是沒儲值過，但這難度真的很糟糕

### 3/5 — フリーズ

*2025-09-15, version 3.0.8*

開いてすぐログインを要求され、しようとすると「アクティブになってから試してください」とでてずっとタイトル画面から進みません。これで1年くらい経ちました、なんとかしてください。

### 1/5 — Unplayable

*2025-09-04, version 3.0.8*

Have been playing this game for years. Put it down down for a while and when I picked it up it was unplayable. It keeps trying to download game data then says insufficient storage space. I have well over 100gb of free storage on my device. I'm literally thousands of levels in and want to continue playing but can't.

## Most critical reviews (10 lowest-rated)

### 1/5 — Ads ruined game,

*2026-07-27, version 4.0.4*

I’ve had this game on my phone for years and years and loved this game so much, after this most recent update with all the ads popping up and never an ad with an X out option, I have to restart the game to get out of all the advertisements. This makes me not want to play anymore, it’s that frustrating! I got all the way to level 3468 before the game was ruined. I have spent so much time and money on this game. What a trash thing to do pushing ads all of sudden. Shame on you!

### 1/5 — Unnecessary game rebrand

*2026-07-19, version 4.0.2*

I’ve been playing this game for over four years, and the previous match 3 pairs had the most perfect graphic aesthetic. However, this new version just look like a typical homescapes style game and lost all its original charm. I genuinely don’t understand the decision of shifting to a generic AI looking art style instead of continuing to expand the original world. Now the game no longer stands out among all the match 3 games. Ads are fine, I understand the game needs to make money, but I just can’t take this ugly new version and the gameplay that comes with it :/ 

Please don’t just shift to the new puzzle game and abandon updating the previous match 3 pairs section. I don’t want to say goodbye to my comfort game because of this extremely unnecessary update.

### 1/5 — why would you kill the perfect game

*2026-07-14, version 4.0.2*

believe me when i say that this game used to be perfect. no ads, wonderful story, beautiful graphics, and the most lovable bears in san francisco. the devs just killed grizzly, panpan, and ice bear. they just killed we bare bears match3 repairs. i can forgive them for introducing ads to increase revenue, but they completely reskinned the main game and stopped running events in the original version so older players get so tired of playing the old version with no support that they have to start from level one in the new version that looks indistinguishable from candy crush. my family has been playing this game for close to a decade, and i have introduced many people to it as a beautiful standard for mobile gaming. after the new update, i am left with grief for the memories made with this game and its significance to my family, and one giant question: why would you kill the perfect game?

### 1/5 — used to be good, bad now

*2026-07-12, version 4.0.1*

game used to be good, is now super buggy and half the buttons in each event doesn't work. Today, it set me back by a level for some reason so now i have to finish that level again. and there are ads everywhere.

### 1/5 — PROCESS ROLLBACK

*2026-07-11, version 4.0.1*

The game progress has been rolled back multiple times without any reason.

### 1/5 — 关卡有问题

*2026-07-11, version 4.0.1*

明明已经过了5573关卡，结果退出去再进去又是重复的5573，玩了n次，过了n次，一直在玩5573到底是怎么回事

### 1/5 — There are too many bugs

*2026-07-11, version 4.0.1*

When I played the 7599 level yesterday, it was hard to pass. I also used 1000 banknotes to add 5 steps. As a result, I didn't pass the 7600 level and returned to the 7599 level, and the banknotes were not returned to me. Today, the software was updated and it was still the same.

### 1/5 — Lost save progress in latest update

*2026-07-10, version 4.0.0*

Whatever they did in the newest update, please revert it back. Played for years and with the newest update, I’m back to the very beginning.

### 1/5 — Terrible updates

*2026-05-29, version 3.1.2*

unavoidable ads, entering games stuck with repeating task loading animation, unable to enter the actual game level, keep saying  loading errors after finishing a level???????

### 1/5 — Non stop video ads for other games

*2026-05-09, version 3.0.9*

All of a sudden, you can’t get to any game play. Every function you touch in WeBareBears activates a video ad for another game. There’s no way to close or skip the ad. This app is now just one giant video ad for other games.

## Most praised reviews (10 highest-rated)

### 5/5 — Игра прекрасная

*2026-07-09, version 4.0.0*

Уже неделю не могу войти в игру, пишет ошибка соединения, пробовала с разных устройств, проблема сохраняется, как это исправить?(

### 5/5 — 特殊活動會不會復刻

*2025-10-07, version 3.0.8*

我很喜歡這個遊戲，最近又回歸來玩，發現留言區開發團隊一直有持續在回覆～所以想來詢問
特殊活動的地圖可以進入，但不知道會不會復刻遊戲（畢竟當時很多都沒有破解），10月萬聖節活動會推出新的活動地圖嗎？
有沒有什麼社群可以知道最新的活動消息？

### 5/5 — Es bueno lo recomiendo

*2025-09-20, version 3.0.8*

Es muy bueno y esta chido le doy las 5 estrellas ⭐️

### 5/5 — 快更新任务！

*2025-09-02, version 3.0.8*

大宅室内的健身房任务全部完成了！什么时候能更新全新的章节！！！还有那么多坏的房间显示灰色的～～快点更新吧 非常期待！😚🥰😚

### 5/5 — Why no upgrade

*2025-08-14, version 3.0.8*

I have play until 6k+ level and I have collected 900+ stars, but we can’t do mission. The mission keeps showing mission all completed.

### 5/5 — Good game

*2025-05-28, version 3.0.7*

Great

### 5/5 — Better than Gardenscapes

*2025-04-08, version 3.0.7*

Good

### 5/5 — 詢問更新。

*2025-03-30, version 3.0.7*

請問之後還會陸續更新新活動嗎？

### 5/5 — ทีมงานช่วยเหลือดีมาก

*2025-03-22, version 3.0.6*

เกมสนุกภาพสวย เคยล็อคอินทางfb เลเวล2พันกว่าๆแล้วตอนนึ้เกมเข้าด้วยfbไม่ได้ ให้ติดต่อทีมงานทางอีเมล เค้าจะช่วยเอาไอดีเก่าเราคืนมาให้ ขอบคุณมากๆเลยค่ะ

### 5/5 — Lovely game and I love ice bear so much

*2025-03-21, version 3.0.6*

I reached Level  2677 already and still need to go further!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
