# We Energies — We Energies Outage, Bill, Pay

> Energy account management, billing, payments, and outage reporting. (iPhone/iPad app by WEC Energy Group Inc..)

- Source: https://appshunter.io/ios/app/we-energies/id1475985561 (this page in markdown: same URL + `.md`)
- Developer: [WEC Energy Group Inc.](https://appshunter.io/developer/1455393750)
- Category: Utilities
- Price: Free
- Rating: 4.80/5 from 55,513 App Store ratings · 203 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 122 MB
- Languages: American English, European Spanish
- Released: 2021-02-15
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/we-energies/id1475985561/reviews.md

## What is We Energies?

Introducing the We Energies app that puts you in control. Anytime. Anywhere. 

Our new app gives you the power to get customized alerts, view and manage your account, pay bills quickly and much more – from anywhere. You asked. We delivered.

Key features:

Quick payment
Pay your bill fast and easy.

Scheduled payment
Set it and forget it. You choose the date and payment method.

Custom billing and payment alerts 
Receive alerts when your bill is due and when payment is received. Never miss a payment.

Dollar limit alert
Get notified when your energy charges reach the dollar limit amount you set.

Program sign up 
Sign up for payment and billing programs such as Automatic Payment and Budget Billing.

Bill analyzer 
View your current bill breakdown and your bill history.

Report an outage
Quickly report a power outage in your area.

Outage notifications
Know the estimated restoration time, cause and number of customers affected in real time.

Interactive outage map
View the outage map to see currently affected areas. 

Update account preferences
Change or update your personal account information in seconds.

Access all accounts
Find all your energy accounts in one place.

## Key features

- Quick and scheduled bill payments
- Customizable billing and payment alerts
- Dollar limit alerts for energy charges
- Sign up for payment and billing programs
- View bill breakdown and history
- Report power outages
- Outage notifications and interactive map

## What do users think of We Energies?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 💡 Convenient features
- 👍 Helpful customer service
- 🚀 Quick payment processing
- 👍 Useful app features

**Cons**

- 🐛 Unreliable app functionality
- 🔒 Security issues with login
- 🔍 Lacking important information
- 🔍 Confusing billing details
- 🐛 Inconsistent app performance

**Commonly reported bugs**

- Payment issues and glitches
- Notifications not working as expected
- Login problems and account access
- Incorrect account information displayed

**Most requested features**

- Ability to view account number easily
- Comparison of usage data over time
- Option to set custom payment dates
- Hourly/daily energy usage breakdown
- Ability to provide app feedback

## Recent user reviews (10 of 203)

All indexed reviews: https://appshunter.io/ios/app/we-energies/id1475985561/reviews.md

### 1/5 — Dollar Limit Alert is not working

*2026-08-15, version 2.20.1*

Dollar Limit Alert is not working as it’s supposed to anymore for months now.
WE’s purposely leaving customers in the dark about their usage so they can spring huge surprise bills on people during high usage times of the year. Greedy and purposely trying to get people in financial problems.

### 1/5 — This place sucks

*2026-07-28, version 2.19.0*

Takes forever to come fix outages my lights been off for 2 days it’s hot as hell outside and they haven’t even scheduled a crew to come out yes .

### 5/5 — WE ENERGIES

*2026-07-14, version 2.19.0*

Love the app. Lets you check outages, Report outages, as well as bill payments and usage

### 1/5 — Your app is broken

*2026-06-26, version 2.18.0*

App requires an update to use it but won’t let me update. 
This is terrible and needs to be addressed immediately.

Terrible

### 1/5 — We Energies App does not work after recent update

*2026-06-25, version 2.18.0*

After downloading the most recent required update I've found that no matter what I try I cannot access the app, even after updating the app it just continues to say “Update Required”….”A new version of the app is available. To improve your experience , please update the app to continue using it”. For context I have an IPhone X. Alternatively I can login to the We Energies website in my browser and pay that way, though it’s slightly more inconvenient and I preferred the app which worked fine before. Overall I’m disappointed in this app seeing as I can longer use it, and I’m a bit perturbed at the We Energies IT team for creating this issue especially given that it’s been over a month now without any fix.

### 1/5 — iPad no longer usable

*2026-06-21, version 2.18.0*

You updated the app but now it is no longer functional on my iPad.  Not a very helpful upgrade if you ask me.

### 5/5 — Well Designed App

*2026-06-02, version 2.19.0*

The WE Energies app is very convenient, easy to use, and I would recommend it for any WE Energies customer who wants to simplify their bill payments and other interactions with their utilities provider

### 1/5 — App doesn’t work after update

*2026-05-26, version 2.18.0*

Fix your broken app, ridiculous.

### 3/5 — App

*2026-05-25, version 2.19.0*

The app is functional simple easy to use

### 5/5 — A Complete App

*2026-05-25, version 2.19.0*

We live in a rural area of the UP & most all information I need I get in the palm of my hand. I can pay my bill with a couple of clicks from the app, I can monitor the outages in our area, and I can report an outage if we have one. My only complaint is that there was a widespread intentional power outage for some upgrades to the infrastructure. I got no notification ahead of time. Had it not been for my neighbor telling me I would not have known of the outage. Minor inconvenience. We turned on our portable generator for about three hours, and there was minor inconvenience.

## Frequently asked questions about We Energies

### What can I do with the We Energies app?

The app allows you to manage your energy account, pay bills quickly and easily, set up scheduled payments, and receive customized alerts for billing, payments, and energy usage. You can also report power outages, view real-time outage information, and sign up for various billing and payment programs.

### How do I pay my bill using the app?

The app offers a 'Quick payment' feature for fast and easy bill settlement. You can also set up 'Scheduled payments' by choosing your preferred date and payment method, allowing you to 'set it and forget it'.

### What kind of alerts can I receive?

You can receive custom alerts for when your bill is due and when a payment has been received, ensuring you never miss a payment. Additionally, a 'Dollar limit alert' can notify you when your energy charges reach a pre-set dollar amount.

### Can I report an outage through the app?

Yes, you can quickly report a power outage in your area directly through the app. The app also provides outage notifications with estimated restoration times, causes, and the number of customers affected, along with an interactive outage map.

### Is the app free to use?

Yes, the app is free to download and use. While the app itself is free, it does contain advertisements.

## Version history (last 5 releases)

### 2.20.1 — 2026-08-13

Bug fixes and stability improvements.

### 2.20.0 — 2026-08-13

This release includes enhancements to managing your credit/debit cards as well as fixes to other bugs.

### 2.19.0 — 2026-05-15

This release includes enhancements to managing your profile and preferences, as well as fixes to other bugs.

### 2.18.0 — 2025-11-06

This release includes enhancements to My Bill and Service Appointments, as well as fixes to other bugs.

### 2.17.0 — 2025-04-29

This release includes easier access to your monthly billing statement, enhancements and bug fixes.

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## More apps by WEC Energy Group Inc.

- [Wisconsin Public Service (WPS)](https://appshunter.io/ios/app/wisconsin-public-service-wps/id1455393751)
- [North Shore Gas](https://appshunter.io/ios/app/north-shore-gas/id1475982979)
- [Peoples Gas Chicago](https://appshunter.io/ios/app/peoples-gas-chicago/id1475983365)
- [Minnesota Energy Resources](https://appshunter.io/ios/app/minnesota-energy-resources/id1475984028)
- [Michigan Gas Utilities (MGU)](https://appshunter.io/ios/app/michigan-gas-utilities-mgu/id1475984107)

All apps by WEC Energy Group Inc.: https://appshunter.io/developer/1455393750

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*