# Weave - Text, Call & Schedule — user reviews > 144 indexed App Store user reviews of Weave by Weave Communications, rated 4.40/5 from 1,231 ratings. - Source: https://appshunter.io/ios/app/weave-text-call-and-schedule/id1030476630/reviews - App overview in markdown: https://appshunter.io/ios/app/weave-text-call-and-schedule/id1030476630.md - Rating breakdown: 5★ 922 · 4★ 132 · 3★ 48 · 2★ 35 · 1★ 94 ## What do users think of Weave? Overall sentiment: neutral **Pros** - 👍 Easy to use - 💡 Convenient remote access - 🚀 Streamlines communication - 🚀 Improved patient engagement - 🚀 Efficient scheduling and notifications **Cons** - 🐛 Frequent crashes and glitches - 🐛 Unreliable call quality - 🐛 Syncing and integration issues - 🐛 Confusing login and authentication process - 🔋 High battery consumption **Commonly reported bugs** - App freezes when accessing patient tab - Calls and notifications not consistently received - Texting and messaging features not working reliably - Login issues and frequent log-outs - Syncing issues between mobile and desktop versions **Most requested features** - Horizontal iPad support - Individual voicemail boxes - Customizable templates and automation - Improved desktop app functionality - Better integration with practice management software ## Newest reviews (11 of 144) ### 3/5 — Not optimal *2026-04-10, version 6.8.0* Calling patients through the app while connected to a Bluetooth device (in a car for example) does some funky things with the phone app and volume. Current version has been horrible resulting in the spinning loading wheel of death forcing you to force close app and reload and even then the red badges don’t show up inside the app if you have calls or Messages. Disappointing overall and even outside the app the badges don’t update regularly. ### 4/5 — Good *2026-02-22, version 6.6.0* Love to use my cell as my business #, wish my tasks and other widgets would show in app though ### 3/5 — Should be better *2026-01-26, version 6.4.3* Overall, I like the Weave service, but the iOS app has many flaws. It’s buggy and riddled with workflow inconveniences that hinder productivity. For what Weave charges, this should be much better. ### 2/5 — Disappointingly Clunky and erratic *2025-11-28, version 6.2.0* Difficult to use, this flawed app does the bare minimum, poorly. The user interface is difficult to use, the calling features are barebones, need to often close the app and relaunch between each call. You have no access to your preset preferences, text message templates, voice mail feature is a joke often not working. Almost every single interaction requires couple tries to go through. Overall probably the weakest and most disappoint part of the weave experience. ### 3/5 — App crashes *2025-11-23, version 6.2.0* Any time you open the patient tab the app freezes and closes. Hasn’t been addressed in months ### 3/5 — Stop Asking for Face Recognition to Login *2025-11-05, version 6.1.1* I don’t want to use my face to login to this app, surprised that’s even on there and it asks every single time you login. There should be a way to decline and not keep popping up. Because of this my email used to already be typed in but now I have to manually type out email , it’s like they’re trying to get you to do the facial login. Also there is a bug right now when I want to search up to text someone, each patient shows like it’s blank like we’ve never messaged back and forth. I also wish the app was more like the desktop version on the app the messages are all jumbled together in “inbox” section - it shows messages we already read and messages sent out. I do like the scheduled messaging feature ### 4/5 — Good but buggy *2025-10-01, version 6.0.1* Need to restart often ### 3/5 — Great when it works *2025-10-01, version 6.0.1* Love the app when things are working, but can only call from the app about 25% of the time. It will continue to spin and will not allow me to navigate the app. I even tried to delete and reload the app, but it only allows me to open(not download) the app again. Not sure if I’ll be able to get it back into my phone again at this point. Love what they do, just need to work out some kinks. ### 2/5 — Still has too many bugs *2025-09-27, version 6.0.0* Crashes all the time and I still need to re-download the app for it to reset so I can call patients or access the last text. New version not great and still hard to log in every time I use Face ID it just “spins” and takes a long time to load ! Try again you guys !!! ### 5/5 — It’s great *2025-04-16, version 5.2.2* Great app really!! There are a few things Id change especially now that you have the new weave experience. Those same sticky notes on the NWE, make those available on the app! Add them to the ‘quick action’ section:) ### 5/5 — Love this app for my dental practice!! *2025-03-19, version 5.2.0* I absolutely love this app and its innovative features! The flexibility it gives me to respond to my patients from anywhere in the world is unmatched. I’ve tried other apps, but this one is by far the best. The AI texting feature is amazing as well. Honestly, just make me an ambassador already! ## Most critical reviews (10 lowest-rated) ### 1/5 — Great system when it works *2026-09-03, version 7.2.2* Crashes all the time on my iPhone and have to constantly erase and reinstall the app. Fine on our office computers though ### 1/5 — Horrible phone and support *2026-07-18, version 7.1.1* When Weave was privately owned, it was a decent service offering but now that’s its corporate, it’s such a massive failure and disappointment. That’s what happens when you prioritize profits over people. This app simply doesn’t work and new problems occur daily. I’ve tried contacting support, but you can’t reach a person who can help or works on your issue. Instead, they shuffle you into an endless chain of unhelpful, non-detailed emails and nothing ever gets resolved. It’s a joke. I am currently searching for a new service - one that actually works and offers support to fix problems. ### 1/5 — Should be better *2026-04-30, version 6.9.1* Overall, the Weave service is okay, but the iOS app is very flawed. It’s buggy and riddled with workflow inconveniences that hinder productivity. For what Weave charges, this should be much better. ### 1/5 — Should be better *2026-04-04, version 6.7.1* Overall, the Weave service is okay, but the iOS app is very flawed. It’s buggy and riddled with workflow inconveniences that hinder productivity. For what Weave charges, this should be much better. ### 1/5 — Loosing business too glitchy *2026-01-10, version 6.4.1* Today we lost 2 clients today and have been getting so many complaints for clients who say they call and we don’t get the call on our end. Terrible and no support or solutions. ### 1/5 — $250/mo yet poor call quality *2025-11-21, version 6.2.0* App not working when you try to go into the address book. Too expensive of an app for this nonsense. ### 1/5 — App doesn’t work anymore *2025-10-21, version 6.1.0* I can no longer use the app. I have deleted and re-downloaded to no avail. I open weave, it does a blue loading circle, then just a white screen. All I see is this blank white screen. Can’t log in, reset, nothing. Useless for now ### 1/5 — New update is awful *2025-10-09, version 6.0.1* I’ve had the Weave app for a while and it’s been great. This new update however ruined it by making the log in a giant pain. It no longer remembers my username and password even though they’re saved in my Passwords. When I select to use Face ID to log in, it does not save the selection, and has asked me to set it up again every time I’ve logged in. I also have to wait for a code to be emailed to me and enter the verification code every single time after putting my username and password in. The app was so convenient, but I will definitely not be using it anymore when it takes 5 minutes of jumping through hoops every time I log in. ### 1/5 — Calls drop constantly *2025-05-09, version 5.3.1* Super frustrated with this app. I have had issues with dropped calls for months now. All customer support suggests is deleting the app and redownloading it. It never helps. ### 1/5 — $250/mo yet poor call quality *2025-03-17, version 5.1.1* Callers consistently hear an echo when talking to us. Since this is a VOIP app - I think a prerequisite is it should work. Total waste of $250/mo ## Most praised reviews (10 highest-rated) ### 5/5 — Physician Assistant *2026-07-28, version 7.1.1* Amazing program and app ### 5/5 — Great Dental Patient Engagement Tool *2026-06-27, version 7.0.4* Really awesome tool for patient engagement. Intuitive and super user friendly with regular updates and AI functions make WEAVE our favorite tool for engaging with our patients! ### 5/5 — Love it *2026-06-10, version 7.0.3* Love how easy and useful it is! Great for working from home ### 5/5 — Works great! *2026-04-02, version 6.7.1* Love weave! Keeps me connected and available to my patients. ### 5/5 — Confirm a date *2026-03-27, version 6.7.1* Just super easy to use and makes my job go smoothly. ### 5/5 — Manager *2026-01-22, version 6.4.2* It's become amazing ### 5/5 — Work made easy *2025-08-17, version 5.6.2* This app makes communicating with coworkers and business participants a breeze! I absolutely love it! ### 5/5 — Office Manager *2025-08-02, version 5.6.2* Such a great app! It’s so simple. Totally recommend. ### 5/5 — Great service! *2025-07-08, version 5.6.1* Great service & app! Customers & staff alike love it! ### 5/5 — Can’t do without it *2025-05-26, version 5.4.1* Admittedly, there’s some learning curve on how to set things up. But once you’re in the groove, it is indispensable. That the staff can look at their schedule, I can text patients back-and-forth securely, and they can even send me pictures securely, and that I can fax other offices from a PC is just routine. Setting up holiday voicemails, etc. takes a little bit of practice but once you do it, it is amazingly simple. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*