# Web Banking — user reviews

> 9 indexed App Store user reviews of Web Banking by BGL BNP Paribas, rated 2.30/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/web-banking/id781456280/reviews
- App overview in markdown: https://appshunter.io/ios/app/web-banking/id781456280.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 6

## Most critical reviews (9 lowest-rated)

### 1/5 — Fix your goddamn servers!!!

*2023-05-26*

Almost on a biweekly basis i cannot access my account due to servers being down or in degraded state. The app functionality is below average.

### 1/5 — Trash

*2022-11-01*

I thought the banks web app was the worst, the  mobile app takes the cake. It barely functions

### 1/5 — Crashes all the time

*2021-11-19, version 5.4.7*

Can’t login and crashes all the the time. 
Things to improve:
-Crashes at log in 
-Crashes for payments
-Finally please make available the option to freeze the card through the app. 
All the others banks have it.

### 1/5 — Garbage

*2021-07-23*

Full of bugs and asks you to resign with client number but hint requests usual passcode.

**Developer response:** Hello, in order to help you solve this issue, we invite you to contact our Customer Service Team on (+352) 4242-2000 who will be able to help you solve this problem, Sébastien - BGL BNP Paribas

### 1/5 — Keeps asking for luxtrust code

*2020-03-13, version 5.0.1*

Every time I try to log in, the app asks to enter a lux trust code, even though it is disabled in the settings. Extremely annoying.

### 1/5 — Omg please change that new icon

*2018-07-27, version 4.1.9*

The app is fine. The new icon is a the worst icon ever created for an iPhone app. There is no other iPhone icon with text on it. Please change it immediately.

### 2/5 — Worst banking app I’ve used

*2023-12-03*

Can’t even login anymore… Not on iphone or safari on computer. Only works with chrome at this point. Terrible user experience

### 3/5 — Missing features

*2017-12-23*

Pretty good app but could be better.  Eg 1. show all transactions 2. allow a user to filter to find a transaction eg I wanted to see if all deposits to my account about 4-7 months ago

### 4/5 — Unstable

*2023-05-13, version 5.11.1*

Been trying to get it to work all day - keeps crashing and saying needs maintenance. No kidding!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-05.*