# Web Source Package Tracker — user reviews

> 7 indexed App Store user reviews of Web Source Package Tracker by Web Source Company Ltd, rated 3.40/5 from 22 ratings.

- Source: https://appshunter.io/ios/app/web-source-package-tracker/id1492523480/reviews
- App overview in markdown: https://appshunter.io/ios/app/web-source-package-tracker/id1492523480.md
- Rating breakdown: 5★ 11 · 4★ 0 · 3★ 3 · 2★ 2 · 1★ 6

## Most critical reviews (7 lowest-rated)

### 1/5 — Malfunction

*2022-03-12, version 1.6.1*

The app sometimes doesn’t even come off the logo when I’m trying to use it it sticks on logo with loading sign doesn’t work good

### 1/5 — Joke of a company

*2021-10-27, version 1.6.1*

Firstly the girl who answers the phone for customer service is a rude individual. After waiting a week late for my package I was told that “the driver is on vacation” what kind of shipping company does not have a driver year round ??!? what an absolute joke 🤢🤮🤮🤮🤮

### 1/5 — Needs work

*2021-01-31, version 1.5.7*

Tried logging in to no avail.  Login button not responding.

### 1/5 — Unreliable

*2020-12-22, version 1.4.1*

App give trouble to open, one minute it’s accessible the other it’s not...unreliable

### 3/5 — Extra convenient, informative and functional.

*2021-04-07, version 1.6.1*

I am a new user. I only gave the app 3 stars because of minor issues. 

1. I don’t know if other people are experiencing this but when I prealert a package here, for one, I am unable to upload a PDF document. I am forced to screenshot the document and upload it as a jpeg. And even then, the prealert is not registered in the system. I am also forced again to log in a web browser and upload a PDF document for the pre alert to be registered. 

2. Package statuses are not updated here on time. The weird thing is while I’ll be tracking a package here and it shows that it’s in transit, I will get an email informing me that the courier was unable to make the delivery. Why? 

3. For the profile, we can’t upload pictures from the library. I think that should be remedied. 

The point of having an app is the convenience of being able to perform functions required instead of using a mobile browser and having to resize a website constantly, to read tiny text... Also, if I prealert a package on my phone, I expect it to be applied on my account across platforms. I don’t want to use my phone and then still have to be relying on a desktop to get things correct. 

However, the customer service is the best, bar none. I love the email alerts. Plus, thanks to those email alerts, I’m able to know the status of packages, when and where the app runs short. 

Come on people: make me proud. 💯👊🏾

### 3/5 — Package status not updated

*2020-01-08, version 0.2.0*

Packages need to be updated as quickly as the website.

### 5/5 — Finally...great job 👍🏽

*2021-02-05, version 1.5.8*

Very easy to use, great features.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*