# Web - Workspace ONE — user reviews > 193 indexed App Store user reviews of Web by AirWatch, LLC, rated 4.48/5 from 22,445 ratings. - Source: https://appshunter.io/ios/app/web-workspace-one/id525891468/reviews - App overview in markdown: https://appshunter.io/ios/app/web-workspace-one/id525891468.md - Rating breakdown: 5★ 17,514 · 4★ 1,930 · 3★ 938 · 2★ 385 · 1★ 1,678 ## What do users think of Web? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 🚀 Fast and responsive - 📲 Convenient mobile access **Cons** - 🐛 Frequent crashes and freezes - 🔌 Connectivity issues - 📄 Rendering problems with certain pages - 🔒 Security and profile initialization errors **Commonly reported bugs** - Incompatibility with iOS 14.5 and later - Kiosk mode issues after recent update - Inability to download/print payslips **Most requested features** - Dark mode option - Face ID/Touch ID support - Improved offline functionality ## Newest reviews (19 of 193) ### 2/5 — Crashes every few hours *2026-01-09, version 25.11* Using this for work is irritating. When I try to open a page after I closed the app itself, it freezes and crashes. The only fix I’ve seen so far is to uninstall and reinstall the app every time. I’m writing the review because I’ve had to do this over 10 times in the last week or so. Is there a solution to this, or are we supposed to just accept that this is the amount of care put into this app? ### 1/5 — Update *2023-04-15, version 23.04* Since being updated on my iPhone, I cannot access anything. Keep getting error message telling me I’m offline when I AM NOT!!! Fix ASAP!!! ### 1/5 — How do I even work this? *2023-04-14, version 23.04* Help. ### 1/5 — Browser stürzt ständig ab *2023-03-15* In dem Moment wo die Website geladen wird, stürzt der Browser ab. **Developer response:** Hi, sorry to hear you're having troubles with Web! Did the crashes start after an app update to version 23.02? If your device is running iOS 14, the crash may be related to a known issue. Please, check out this article for more information on the iOS 14 issue: https://kb.vmware.com/s/article/91006?lang=en_US, and try applying the listed workaround to see if it fixes the crashes. ### 1/5 — Not able to use any link *2023-02-05* It keeps displaying no internet connection for all urls, checked the settings in WiFi and mobile data same issue. **Developer response:** Hi Santosh, sorry to hear you're having troubles with Web! What you're describing is not a know issue. Please, update your app to the latest version - 23.02. If the issue persist, please contact your IT Help Desk and ask them for assistance with troubleshooting or escalating the issue to our Support teams for investigation. ### 1/5 — 使い勝手悪過ぎ *2023-01-04* 全体的にもっさり動く、拡大縮小がしづらい、ダウンロードが遅い **Developer response:** Hi, sorry to hear you're having a poor experience on Web. Based on your review, we can't quite grasp what the issues that you're facing are. Please, add more details to your review so we can try to provide guidance. You can also contact your IT Help Desk as they can help troubleshoot or escalate to our Support teams, if needed. ### 1/5 — 読み込みが遅すぎる。 *2022-12-18* webアプリとしては最底辺、まともに使えない。 読み込みが長すぎる。エラーが非常に多い。 途中、他のアプリを開くとまた立ち上げから始めなければいけない。 上記のことから、致命的に使いづらい。 これでいいと判断したのが不思議なくらいの欠陥アプリです。 **Developer response:** Hi, sorry to hear you're having a poor experience on Web. Our teams are continuously working on improving the app and speed is part of our efforts. Saying that, please keep in mind that many factors, such as network connectivity and background authentication processes play a role in how fast the content loads. Your feedback is valuable to us and we'll make sure to submit it to our teams for consideration. ### 1/5 — Application la plus nulle du monde *2022-10-17* L’application Web se veut être un navigateur sécurisé… Dans les faits il ne sert à rien car il n’arrive jamais à accéder à une seule page Internet. iPhone propose Safari en standard, et c’est bien suffisant. Boxer/Web c’est nul. **Developer response:** Hi, sorry to hear you're unhappy with your experience on Web. Based on your review, we cannot be sure which process goes wrong. The access to certain webpages might be restricted by your IT Admin. Please, add more details on the issues you're facing with opening Internet pages so we can try to provide guidance. ### 1/5 — Poor User Experience *2022-10-07* This app has never allowed me to access anything online, work related or otherwise. I’m essentially no longer able to click links on work emails **Developer response:** Hi, sorry to hear you're having troubles using Web. What you're describing is not the expected experience. Please, contact your IT Help Desk as they can help with troubleshooting or escalating the issue to our Support teams for further assistance. ### 2/5 — PDF crash *2022-09-13, version 22.08* Crashes when trying to open multi page pdf documents. ### 2/5 — No connection *2022-09-13, version 22.08* I never seem to be able to connect to anything ### 1/5 — Garbage *2022-08-23, version 22.08* It’s garbage ### 1/5 — Un désastre *2022-08-23* Que de problèmes de connexions et de messages d’erreurs … ### 1/5 — Not working *2022-07-25* Not a single website is opening just showing blank page . Please resolve this issue as it’s become disaster for working ### 1/5 — Just simply does not work. *2022-07-20, version 22.07* Cannot load any pages. ### 1/5 — Why do i have to have account for tracking *2022-07-13* Too long to many accounts Really ### 1/5 — missing profiles error *2022-05-04, version 22.03* after update it stopped working entirely ### 2/5 — Needs dark mode! *2022-03-03, version 22.02* There’s nothing worse than having an alert go off at 3 am, reaching for my iPad and launching the Web app to check on my work servers and being blinded by a bright white screen. For the love of god add dark mode support. ### 1/5 — Connection error. *2022-01-23, version 21.12* I am having connection issue with this app. I tried deleting it and reinstalling it. It works for about a day then the same problem. I have no connection issues with any other app ## Most critical reviews (10 lowest-rated) ### 1/5 — horrible *2025-12-02, version 25.08* I CANNOT DELETE IT FROM MY IPHONE. I WANT IT OFF. ITS SAYING I CANT? ### 1/5 — Confused 😐 *2025-08-26* It says enter URL what does that mean ### 1/5 — How do I delete *2025-07-18, version 25.06* I hate this like how am i supposed delete it like can you tell me ### 1/5 — iCloud Schlüsselbund Unterstützung fehlt *2024-10-03* Keine Unterstützung des iCloud Schlüsselbundes! ### 1/5 — App is terrible. *2024-03-28, version 24.02* Opens links properly less than 10% of the time. ### 1/5 — Aufwand *2024-02-20* Bei jeder Nutzung muss ich userid/pw eingeben. Zuviel Aufwand, daher nutze ich es nicht ### 1/5 — Can’t access the app *2024-01-14, version 23.12* Pretty useless if you can’t access it, good ideas and fundamentals though. ### 1/5 — schlechteste Webapp ever *2023-11-22* die App ist das schlechteste was ich jemals gesehen habe. Hat derjenige der die App programmiert hat, diese auch mal getestet? **Developer response:** Hi, sorry to hear you're not satisfied with your experience with Web. We'd like to learn more about the issues you're facing or the specific areas of improvement you see, so we can take them into consideration. Please, share with us by adding more details to your review above. Thanks ### 1/5 — Crashes all the time *2023-10-06, version 23.09.1* It crashes all the time ### 1/5 — Andauernd Abstürze / Crash *2023-05-11* Ich bin mit diesem Webbrowser mittlerweile super unzufrieden. Er stürzt leider in fast 100% der Fälle nach 10-20 Sekunden ab und schließt sich. Wir nutzen VMWare Web für den Zugriff auf interne Firmenwebapplications, z.B. Jira oder Confluence, Stichwort "Bring your own device". Wird hier nachgebessert? **Developer response:** Hi Sebastian, sorry to hear you're having a bad experience on Web! The crashes you're describing are not expected and that's not a known issue. Please, update your app to the latest version - 23.05, as some quality improvements were made which might fix the crashing. If the issues persist, please ask your IT Help Desk to escalate this to our Support teams so they can investigate right away and provide a solution. ## Most praised reviews (10 highest-rated) ### 5/5 — Intranet Login Browser *2023-09-02, version 23.08* signin to in-house server ### 5/5 — Unable to fetch due to missing profile *2021-07-17* Hi team, I cannot access the web browser because of error “Unable to initialise due to missing files . Request you to help me with this error . Thanks, Charan raj ### 5/5 — Web *2021-03-25, version 21.03* LOVE IT! ### 5/5 — Workday Simulation 2nd course froze . *2020-07-21, version 7.15* Froze during aimulation on iPhone. ### 5/5 — Great app has all my bookmarks ready to use *2020-01-30, version 7.11.1* This app is better than the previous one we were using loads very fast would recommend it to every enterprise field technician ### 5/5 — Bermy Rhonda *2019-12-08, version 7.11* The Express Web page is very efficient and user friendly! ### 5/5 — Crashing *2019-09-03* Crashes when using multiple screens ### 5/5 — Web favorite *2019-08-01, version 7.7.1* Great tool for my everyday process and routines👍 ### 5/5 — Fails after install *2019-07-03, version 7.7* Works well on install/reinstall but reopens very slowly and stalls after login. Other workspace apps installed (boxer, notebook, content, hub, all work well) ### 5/5 — Great website *2019-06-21* This site is so much faster and easier to travel than previous site. Thank you IT team! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*