# Webafrica app

> Manage internet services, track orders, make payments, and get support. (iPhone/iPad app by WEB AFRICA NETWORKS (PTY) LTD.)

- Source: https://appshunter.io/ios/app/webafrica-app/id6743225200 (this page in markdown: same URL + `.md`)
- Developer: [WEB AFRICA NETWORKS (PTY) LTD](https://appshunter.io/developer/1631988900)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 13.4 · 40 MB
- Languages: American English
- Released: 2025-06-16
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/webafrica-app/id6743225200/reviews.md

## What is Webafrica app?

Now it’s even easier to chat to us with our built-in Live Chat. Run a health check on your connection with our intuitive network scanning tool, manage your services, track your orders, make payment, buy a top-up and much, much more – right here on the Webafrica app. 

•	Need help with something? Access our Live Chat right here quick and easy
•	Test your network quality and get tips to improve your connection
•	Make payments for your services
•	Change your OTP cell number
•      Track your earnings or activate your account with our EarnMore Network feature
•	Track your order
•	Manage your account details
•	Upgrade or downgrade your service(s)
•	Log your moving homes request
•	Buy a Top-Up for your Fixed LTE or Voice (VoIP) service
•	Webafrica Voice (VoIP): Port your telephone number

## Key features

- Live Chat support
- Network health check
- Service management
- Order tracking
- Payment processing
- Top-up purchases

## Recent user reviews (10 of 21)

All indexed reviews: https://appshunter.io/ios/app/webafrica-app/id6743225200/reviews.md

### 1/5 — Worst app ever

*2025-11-12, version 2.0.7*

The first app looked like a two year old built. The new app cant even log you in. Just sits there spinning. Try the log in by phone number that doesn't work either. No otp sent. Pretty pathetic releasing something so unfinished

### 1/5 — App not working

*2025-08-26, version 2.0.2*

I do not know who writes your apps!  But, this app just does not work!  It continually tells me to upgrade the app which I have already done.

### 2/5 — Update

*2025-08-26, version 2.0.2*

Not update available but app show an update?

### 1/5 — Worse customer service ever

*2025-08-25, version 2.0.2*

They never resolve the issue , I got a router but there was no installation and it took me more that 3 months to cancel dispute reaching out on the app and on WhatsApp and they just kept transferring me every time I asked for assistance. I had to open a complaint with ISPA to get help. Now there a new app but I can’t access it as it says I should update the app but it doesn’t open .

### 2/5 — Does not update

*2025-08-24, version 2.0.2*

I can’t use the app because it ask me to update and when i click on update it take me to the App Store where the app just says open and not update. After deleting the Webafrica app and installing again I still sit with the same issue

### 1/5 — Update the update

*2025-08-24, version 2.0.2*

Wanted to interact with WA account, but first had to perform an app update. Now cannot access anything?

### 1/5 — Its useless

*2025-08-24, version 2.0.2*

It does not even open

### 1/5 — Unusable….

*2025-08-24, version 2.0.2*

Stuck in an update loop. App requires an update modal cannot be dismissed. Seems like basic testing was not done before releasing this update. (Same as the new customer zone OTP saga)

### 1/5 — Doesn’t work

*2025-08-23, version 2.0.2*

The app says I must download the latest version but there is no latest version. Also it doesn’t ever send the OTP to login.

### 1/5 — Update now

*2025-08-22, version 2.0.2*

Every time I go on this app it tells me to update, when I try to update, it goes back to the app and tells me to update.

## Frequently asked questions about Webafrica app

### What can I do with the Webafrica app?

The app allows you to manage your internet services, track orders, make payments, and buy top-ups. You can also access live chat for support, run network health checks, and update your account details.

### How can I get help if I have a problem?

You can access the built-in Live Chat directly within the app for quick and easy support. This feature is designed to help you resolve issues efficiently.

### Can I make payments through the app?

Yes, the app allows you to make payments for your services directly. You can also buy top-ups for your Fixed LTE or Voice (VoIP) services.

### What kind of network diagnostics does the app offer?

The app includes an intuitive network scanning tool that allows you to run a health check on your connection. It also provides tips to help you improve your network quality.

## Version history (last 5 releases)

### 2.1.15 — 2026-08-31

Vuma Reach customers will now get an all-in-one onboarding experience with service confirmation, how billing works, how to connect to their service and how to use our App.

### 2.1.14 — 2026-07-27

Bug fixes and improvements

### 2.1.13 — 2026-07-17

Manage your Biometric login
"Just for You" customised add-on options.
Improved sales order tracking 
Faster autofill on address searches to better your experience.

### 2.1.12 — 2026-06-26

Improved sales order tracking experience

### 2.1.11 — 2026-05-29

Improved sales order tracking experience

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*