# WebDirectm Mobile Banking — user reviews > 38 indexed App Store user reviews of WebDirectm Mobile Banking by MembersAlliance Credit Union, rated 4.80/5 from 1,621 ratings. - Source: https://appshunter.io/ios/app/webdirectm-mobile-banking/id567850402/reviews - App overview in markdown: https://appshunter.io/ios/app/webdirectm-mobile-banking/id567850402.md - Rating breakdown: 5★ 1,365 · 4★ 171 · 3★ 47 · 2★ 14 · 1★ 24 ## What do users think of WebDirectm Mobile Banking? Overall sentiment: positive **Pros** - 👍 User-friendly - 🚀 Convenient banking - 🔒 Secure features - 💡 Helpful app - 👍 Great app - 👍 Awesome app - 👍 Organized app - 👍 Impressive updates **Cons** - 🐛 Login issues - 🐛 Camera focus problems - 🔍 Limited transaction visibility - 🔍 Lack of horizontal mode **Commonly reported bugs** - Login problems with saved passwords - Automatic logout issues **Most requested features** - Add credit card info access - Implement Apple Wallet support - Add check deposit via mobile ## Newest reviews (13 of 38) ### 5/5 — New web has been a great improvement *2018-05-13, version 4.2.2543* The newly designed web page is great. On a banking side I wished the Members Alliance debt was more fee friendly to those who do not live in the state but still retain membership. Holds on checks and transfers make it impossible to consider it useful for cash transactions. ### 5/5 — Mobile banking app *2018-03-30, version 4.2.2543* Never had a problem with the app or the bank. Both are awesome! ### 5/5 — Works great! *2017-10-31, version 4.2.254* Was a big fan before I got my I-phone 7 but now with the Touch ID log on it is even better! Great app! Use while traveling so convenient! ### 5/5 — Very easy to navigate, love the new look *2017-07-25, version 4.2.254* I've used the mobile app for a loooog time now and each update just keeps getting better and better no crashes or bugs I'm impressed. ### 5/5 — Great upgrade! *2017-07-15, version 4.2.254* App has faster response and is well organized. Like the new look! ### 5/5 — Very good *2017-07-08, version 4.2.254* Nice app ### 5/5 — Love the new look! *2017-07-06, version 4.2.254* So far I'm really liking the new look. I think it was due for an upgrade :) When are you guys going to do where we can deposit a check on app? Thanks! ### 5/5 — Great app *2017-06-13, version 3.11.236* Couldn't ask for a better banking app. Fingerprint login is incredibly useful. ### 5/5 — Just an awesome app to have *2017-04-30, version 3.11.236* This app is absolutely awesome to have. It allows a customer to check balances, see what transactions are pending and do money transfers in your own accounts or other customer's accounts. A great tool to have in your financial arsenal!! ### 5/5 — Great app. *2017-02-28, version 3.11.236* Easy to use and navigate . ### 5/5 — Well organized App *2016-12-27, version 3.11.236* This has been useful and organized from the start ### 5/5 — Awesome!!! *2016-08-07, version 3.11.236* Love this app! Easy access and quick efficient! ### 5/5 — Great app *2016-07-13, version 3.11.236* Works great and is easy to use. ## Most critical reviews (10 lowest-rated) ### 1/5 — Login Problem *2022-04-02, version 4.40.112* Will not put in saved passwords from Safari. It used to do that. Problem on iPad Mobile bank problem camera won’t focus correctly ### 1/5 — Works as expected *2018-05-14, version 4.2.2543* I’m very satisfied with this app ### 2/5 — Issue *2023-01-12, version 4.40.112* I log in and I have online access according to my account but then it tells me I need to obtain access online in order to make a payment ### 2/5 — A bit behind on technology. *2016-04-09, version 3.10.220* Can't scan checks for deposits and cannot use Apple iPay with their debit cards. ### 4/5 — No visa transactions nor house payment info *2022-02-23, version 4.40.112* You cannot access individual visa transactions nor does it tell you when your next house payment is due ### 4/5 — almost 5 stars..... *2019-04-23, version 4.19.120* Everything works pretty well....sure would be a lot nicer if I could use it horizontal on my phone and ipad.....it won't rotate! :( Vertical-only works only for those with REALLY small hands/thumbs! ### 4/5 — Apple wallet support *2019-01-28, version 4.2.2543* Love the app!!just need to be able to put my card digitally in apple wallet!!! ### 4/5 — Good app *2015-11-03, version 3.10.217* Works well as far as I can tell. I don't use it on a daily basis. I wish it would save my password but that function is probably for the better. The UI is dull but I'd much more prefer a dull UI over an unusable app. ### 4/5 — Great Update! *2015-10-09, version 3.10.217* Last version was pretty basic but I love that the new version has iPhone 6 screen compatibility AND Touch ID for login. Great work, keep it up. ### 5/5 — Works great *2022-05-19, version 4.40.112* This makes banking easy including the ability to disable debit cards which can prevent loss of funds that could otherwise occur before getting to the bank. ## Most praised reviews (9 highest-rated) ### 5/5 — Tha Collins Family. *2022-03-10, version 4.40.112* Your the best App on our Computer. ### 5/5 — WebDirectm *2019-06-11, version 4.19.120* This is a very helpful app and so user friendly! ### 5/5 — Very easy to use *2019-03-17, version 4.19.120* Very user friendly. ### 5/5 — App *2019-03-13, version 4.19.120* I love the app, w ish I could access my credit card info on the app too. ### 5/5 — Best app ever made *2018-11-27, version 4.2.2543* I use this app everyday. It’s so convenient. No complaints from me. Highly suggest using this app😊 ### 5/5 — Very convenient! *2018-10-05, version 4.2.2543* This app is great when you just want to check your balance....2 taps and you’re done. If you want to do more (transfer funds, look at transactions, make a loan payment, etc), just log in and you can do it all! I’m not sure why I waited so long to download this app. ### 5/5 — Good app *2018-08-03, version 4.2.2543* I really like this app I just wish it didn’t automatically log you out right away when you switch between different apps. When I am logging transactions in my ynab app it logs me out of the members app so I have to keep re logging in! But besides that the app is awesome!! ### 5/5 — Good ap *2018-08-02, version 4.2.2543* Thanks ### 5/5 — SO EASY! *2018-06-06, version 4.2.2543* I love the app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*